Coracle Coaches Reviews 656

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and professional driving skills, making every journey enjoyable and stress-free. People frequently highlight the excellent service, noting how well-organized the trips are and how comfortable and clean the coaches are. Many consumers appreciate the carefully planned holidays, often mentioning the great locations and the overall high quality of the experiences provided. However, some customers also noted issues with the office and paperwork, describing it as the only fault in an otherwise perfect holiday experience. Additionally, a few people mentioned that one of their mystery tour days consisted of no activities, leading to dissatisfaction with that particular trip.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise drivers like Sam,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the friendly, helpful, and... See more

Holidays

People report positive experiences with holidays, consistently describing them as fantastic, amazing, and... See more

Location

Users describe positive interactions with location, frequently highlighting excellent hotel placements and... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service. Never have an issue. Regular check ins and contact to ensure and issues identified and dealt with you avoid problems going forward. We had Sam as our driver and she couldn't do enough... See more

Rated 5 out of 5 stars

Another great mystery weekend away with Sam and Phoebe who both did their utmost to ensure that we had a good time. The journey was comfortable with nothing given away about our mystery destinatio... See more

Rated 5 out of 5 stars

Spent a wonderful week in the beautiful Italian riviera,what a place with such amazing scenery 😍 Met lots of great people on the coach,with many laughs had!! Having already been to Amsterdam w... See more

Rated 5 out of 5 stars

Just returned from a fantastic trip to Mamma Mia The Party with coracle coaches. Sam drove us she was amazing. Very friendly & helpful & kept us up to date with arrival times. Places of interest... See more


Company details

  1. Bus tour agency
  2. Bus and coach company
  3. Tour operator

Written by the company

Based in Carmarthen, Coracle Coaches is a Coach Hire and Tour Operator, that caters for West and South Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

656 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The Coach was immaculate our driver…

The Coach was immaculate our driver Darko and his son Luka made our journey a joy. Loved the info about different sites in London that Darko told us about as we were going along. Will definitely be using Coracle again excellent service throughout our stay.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Coracle Holiday to Disney

Excellent Driver and coach. Very trying driving conditions with heavy traffic and delays dealt with brilliantly. Coach very clean and kept clean by driver.
Excellent hotel with very nice room and outstanding breakfast.
Overall a highly recommended company and holiday.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Disneyland Paris

Had a fantastic time with Coracle coaches to Disneyland Paris. A massive thank you to Sam our tour driver she kept us updated throughout our holiday and was always available if needed. Lovely hotel and close to park, couldn’t have asked for more.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Perfect company, amazing trip.

Just on way home from Disneyland and had an amazing time. Everything done from start to finish, all I needed to do was pay and turn up to be collected. Sam, our driver, was exceptional, she even checked into the hotel for everyone. Sam kept us all informed throughout the journey and was a pleasure to be with.
100% recommended and have already booked to come again next year, and other trips throughout the year too.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Sam had a lovely manner

Sam had a lovely manner, nothing was too much trouble. Excellent driving. The
Bus was spotless at all times, and we were kept informed throughout the journey. Couldn't fault the hotel also.
Amazing family holiday. Thank you

26 August 2025
Unprompted review
Rated 5 out of 5 stars

To whom it may concern,

To whom it may concern,

I would like to express my appreciation and gratitude to the transport company and, in particular, to Mr. Darko Cvetkovic for his conscientious and dedicated work during the period of August 25–29, 2025, when he was working with the Impro Ceļojumi travel group from Latvia.

Mr. Cvetkovic demonstrated the highest level of professionalism. He carried out his duties with precision and punctuality, adding extra value by carefully following the planned route and proactively offering the best solutions for the successful implementation of the itinerary.

It was a real pleasure and privilege to work with Mr. Cvetkovic. His cooperative attitude and professionalism made teamwork both easy and rewarding.

I extend my thanks and can recommend Mr. Cvetkovic without reservation.

With gratitude,

Jana Iesalniece

Impro Travels tour guide

29 August 2025
Unprompted review
Rated 4 out of 5 stars

Harry Potter studios trip

Harry Potter studios trip. Bus very comfortable and Sam our driver very helpful and looked after us well. The only downside was told that our set menu was at pizza express. Food was chosen for us and some members of our group don’t like pizza, and the starter was a blob of mozzarella cheese with some cut up tomatoes (looked awful). Hotel was lovely, beds soft, room clean and lovely breakfast. Trip into London was fab and journey home was good.

23 August 2025
Unprompted review
Rated 4 out of 5 stars

Harry Potter studio

5 hours at Harry Potter studio flew, it was brilliant.
3 course set meal at Pizza express, very disappointing.
Holiday inn, very clean, great shower, comfortable beds and helpful staff.
A few hours walking around London is always a joy.
Would I travel with Coracle coaches again, YES.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

This was the best coach trip we’ve ever…

This was the best coach trip we’ve ever done, the driver was so polite very helpful in so many ways, we even helped her out a few times when times got hard for her, the coach journey it’s self was brilliant no problems at all, also had so much time to do everything and more, if you wanted if you do things before your time your meant to be back at coach, if you had any questions the driver never once was rude or didn’t talk always had an answer for anyone on here, the hotel was immaculate absolutely stunning, would really recommend everyone to book with coracle coaches we wouldnt go to anyone else after this blast of a night away in London, and the food was good too and very prepared.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Two night stay in London

Two night stay in London. Lynforde the coach driver was amazing, informative made the whole trip so enjoyable. He went above and beyond. Thank you again from myself and Moira

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Warwick Castle…

We went on a day trip to Warwick Castle and from start to finish we found the company fab. Great communication from booking right up to being on the coach. Our driver Steve was fab, very friendly and supportive. Definitely book again

16 August 2025
Unprompted review
Rated 4 out of 5 stars

BRISTOL BALLOON FIESTA

Sam the bus driver was amazing and dealt with the problems really well. I was very disapointed with the balloon fiesta. Lack of communication from the organisers and people in charge of the event. The hotel was lovely and breakfast was great. We had a lovely day in bath and as far as I am concerned Sam is an asset to Coracle Coaches as she went above and beyond the call of duty and kept so calm!

9 August 2025
Unprompted review
Rated 4 out of 5 stars

It was very stressful for Sam the…

It was very stressful for Sam the driver at the ballon fiesta as although parking was paid for, no one could tell her where to go, so we kept driving around and she had yo drop us off on a main road. She was very helpful and considerate to us passengers . She got all our luggage off the coach and took it to the foyer. We think she is an absolutely asset to your company.
Sue and Babs

9 August 2025
Unprompted review
Rated 4 out of 5 stars

Future trips

Yesterday we were on the trip to Windsor/Windsor Castle. The driver Steve was really good, chatty and very pleasant. Just one little criticism and that is we were given a time to be back on the bus in Windsor at 4.45pm which everyone adhered to, in fact we were all on board 5 minutes earlier than the actual time. We then proceeded on to pick up people who were in Legoland.
As in most bus trips there is always someone who never turns up at the allocated times and doesn’t bat an eyelid to keeping 40/50 people waiting. It’s infuriating for passengers who by now just want to head off home. There is not a lot the driver can do about it but what really annoyed me was that they were not only late but then stopped outside the bus for a cigarette and a chat …surely the driver should have at least said something to them. Just an observation for later on that’s all. Sorry if I’ve come across as moaning over nothing but I was not feeling well at this point and just wanted to get home.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Bus trip

Steve was an amazing driver
Today I went to Legoland and the driver was fabulous he ensured that everyone one was on the bus safety before leaving any location as well as found way to make little one laughing amazing experience will definitely do it again

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Bus trip

Did a trip to Lego land got there safely and the bus driver ensured that all passengers where happy and that the bus was at a reasonable temperature the bus driver ensured name was Steve would totally remember

9 August 2025
Unprompted review

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