Very easy to book via the app, reasonably priced, and not overly complicated when it comes to choosing luggage and backpacks, so you actually know what you can take with you in the end. We flew... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good service, despite 1 hour delay, pilot and cabin crew gave regular update regarding situation and estimated take off time. Minus is that pilot was talking too quiet or speakers were not working... See more
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Reservation and land service is processing without any problem and delay. We took off on time and actually landed earlier than estimated time. Staff on the plane was very friendly and smily face. One... See more
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The booking was easy and very clear. Also the options you have to book extra. Specifically the extra luggage but I don't need that. Only problem I had when I searched my flight, the page didn't work w... See more
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Company details
About Corendon Airlines
Written by the company
Corendon Airlines has been offering comfortable and affordable flights to a variety of destinations since 2005.
Benefitting also from the tourism and hotel management knowledge of other companies under the Corendon brand, Corendon Airlines, with its vast experience and specialisation in air travel, carries millions of passengers from Europe to popular holiday destinations and many cities in Turkey every year.
Enjoy flying at an affordable price without giving up any comfort with Corendon Airlines.
Corendon Airlines App
Get it now and enjoy on mobile
Corendon Airlines mobile app is here to boost your flight experience to the new heights. Download it now and get the regular updates. Save time and energy with the best and the most user-friendly features
✔️ Easier check-in
✔️ Faster flight booking
✔️ Latest deals and offers
✔️ User friendly design
✔️ Constant updates
Contact info
3.9
Great
21k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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No even a small bottle of water is…
No even a small bottle of water is given
Charge for checking in
Şom attitude of worker in newcastle airport are not professional and unsupportive
28 August 2026
Reply from Corendon Airlines
Good morning, only with the LITE/ECO/PROMO tariff should an online check-in be carried out (72 hours to 5 hours before the planned departure), otherwise a fee of 15 euros per person will be charged at the airport. This information is communicated to our passengers when booking and on the booking confirmation.
If you have tried to check in online and were unable to do so, please send us a screenshot of the error message. With best regards
İt is not possible to be a member
It is not possible to register on the Corendon Airlines mobile application. The system continuously generates an error, preventing successful account creation despite multiple attempts Corendon mobil uygulamasına kayıt olup üye olmak mümkün değil, siz de dener misiniz.
28 August 2026
Reply from Corendon Airlines
Good morning, please feel free to contact our service center for technical support. With kind regards https://www.corendonairlines.com/support-center/contact
What is important for people to know is that Corendon charged me twice for the same flight ticket and, despite my complaint, my issue was not properly addressed. I believe customers should be aware of
I gave Corendon one star because my complaint was simply ignored. Corendon charged me twice for the same flight ticket, deducting the amount twice from my travel account, and despite my complaint, the matter was not properly addressed.
How can I possibly give a positive rating after being charged twice and then having my complaint disregarded? I find this unacceptable and extremely disappointing. This experience has completely undermined my trust in Corendon.
26 August 2026
Reply from Corendon Airlines
Good afternoon, please feel free to contact us via Facebook or Instagram direct message, stating your pnr number and a screenshot of the payment receipts, so that we are able to check your request. With kind regards
Everything was working fine.
4 September 2026
Reply from Corendon Airlines
Good afternoon and thank you for your positive feedback, which we will forward to the responsible departments. We look forward to welcoming you on Board soon and wish you a pleasant day. Best regards.
Fairly easy to navigate but should show…
Fairly easy to navigate but should show more flight options in certain cities
3 September 2026
Reply from Corendon Airlines
Good morning and thank you for your feedback. Corendon Airlines has to consider many different aspects to plan flight routes and flight dates. There are specialists for this who, among other things, make organizational arrangements with the respective airports. You can find currently available flights and routes on our website https://www.corendonairlines.com/flight-plan, where you may be able to find an alternative. Best regards
Mobile App
Hello,
I selected the correct gender in your mobile application. However, after purchasing the ticket, the system automatically changed the gender to “Male.”
I contacted your customer service and had the information corrected. I kindly ask you to investigate this issue and fix the error in your mobile application to prevent it from happening again.
Thank you.
27 August 2026
Reply from Corendon Airlines
Good morning, thank you for your feedback. We will forward your comments to the relevant department for their information. We look forward to welcoming you on board soon and wish you a pleasant day. Best regards
Everything was clear and easy
Everything was clear and easy, and cheaper than other airlines
3 September 2026
Reply from Corendon Airlines
Good afternoon and thank you for your feedback. Providing excellent service and ensuring your satisfaction are our top priorities. We’re delighted that we were able to meet your expectations and look forward to welcoming you on board soon. We wish you a pleasant day. Best regards
Reply from Corendon Airlines
Good afternoon. Thank you for your positive feedback and for taking the time to share it with us. We are happy to pass on your comments, and we look forward to welcoming you on board soon. Best regards
Reply from Corendon Airlines
Good day, thank you for your positive feedback. Your satisfaction is very important to us, and we look forward to welcoming you on board soon. Best regards
Easy app to use and quick
2 September 2026
Reply from Corendon Airlines
Good morning, thank you very much for your feedback and for taking the time to share your experience with us. We wish you a pleasant day and look forward to welcoming you on board soon. Best regards
Everything is good.
2 September 2026
Reply from Corendon Airlines
Good morning. First, we'd like to thank you for taking the time to review us here. We're delighted that you're satisfied with Corendon Airlines' service and hope to welcome you on board soon. Best regards
My first experience flying with Corendon airline
My first experience flying with Corendon Airlines was mixed. There were some positive aspects, but there are also areas where I believe improvements can be made to enhance the overall customer experience.
The booking process was smooth and straightforward, and I was satisfied with the service provided by the ground staff. They were helpful and professional, which made the start of our journey pleasant.
Unfortunately, the flying experience itself was less positive. We experienced several issues with the online check-in and boarding process. The seats we had selected were changed multiple times before departure. In fact, our seat assignments were altered three times, and on the final occasion our family of three was split up across the aircraft.
Once onboard, the seating situation continued to be challenging. I was asked to change seats twice before finally being able to settle down and enjoy the flight home. This created unnecessary stress and took away from the comfort of the journey.
I also found the online customer support team to be less reassuring than expected. While they responded to inquiries, I felt there was a lack of creative problem-solving and a limited focus on finding the best possible solution for the customer. As a customer, I did not feel that my comfort and travel experience were the main priority.
Suggestions for Improvement
Improve the reliability of the online check-in and seat allocation process.
Make a greater effort to keep families seated together when seats have been pre-selected.
Empower customer service representatives to think more creatively and proactively when addressing customer concerns.
Strengthen customer-focused communication and overall customer friendliness.
A positive customer experience can turn passengers into loyal ambassadors for an airline. Conversely, unresolved issues can lead to negative word-of-mouth. By placing customer comfort and satisfaction at the center of the travel experience, Corendon has the opportunity to build stronger relationships with its passengers and improve its reputation.
Overall, while there were positive aspects to my journey, I hope Corendon will continue working on these areas to provide a more consistent and customer-friendly experience in the future.
26 August 2026
Reply from Corendon Airlines
Good morning and thank you for your feedback. We will forward your comments to the responsible department for their information and look forward to welcoming you on board again soon. Kind regards,
The booking process
The booking process, nl. Adding extra baggage process was with difficulties to ticket. Not easy for me
28 August 2026
Reply from Corendon Airlines
Good afternoon, additional baggage can be purchased either during the booking process or added later via our website. If you require any assistance or have any questions, please feel free to contact us at any time through our official channels. Kind regards.
Awful customer service
Non-existent customer service. I think an AI agent would show more compassion and be more helpful than the trolls they have working their call centres. Feel free to book a flight with them to save 12 euros but pray nothing goes wrong. You have been warned!
21 August 2026
Unprompted review
Reply from Corendon Airlines
Good afternoon, we will forward your comment as feedback to the relevant departments. Should you require any assistance or support, please feel free to contact us again through our official channels, providing your PNR number and the passenger's name, as these details were not provided here. Kind regards.
Kind regards.
Good service during delay
Good service, despite 1 hour delay, pilot and cabin crew gave regular update regarding situation and estimated take off time.
Minus is that pilot was talking too quiet or speakers were not working properly, so it was not clear what he saying.
25 August 2026
Reply from Corendon Airlines
Good afternoon and thank you very much for your positive feedback. For Corendon Airlines, customer satisfaction is our greatest goal and a challenge that we continue to work on. That is why we are even more pleased to receive such objective information and to forward it to the responsible departments. We hope to be able to welcome you on board soon and wish you a pleasant day. Best regards
Reply from Corendon Airlines
Good morning, your satisfaction is important to us. Thanks for your review, which we will forward to the relevant departments as information. We look forward to welcoming you on board and wish you a pleasant day. Best regards
Easy to book trip
1 September 2026
Reply from Corendon Airlines
Good morning. Your satisfaction is our top priority, and we value your feedback. We would be happy to pass on your review and wish you a pleasant day. Best regards
Reply from Corendon Airlines
Good morning. Thank you for taking the time to share your experiences with us here. We wish you a pleasant day and look forward to welcoming you on board. With best regards
Reply from Corendon Airlines
Good morning, we are glad to hear that you are satisfied with our system. We will be happy to forward your feedback to the responsible department and look forward to welcoming you on board. With kind regards
Reply from Corendon Airlines
Good afternoon. Your satisfaction is important to us. We appreciate your review and hope to welcome you aboard one of our flights soon. If you have any questions or concerns, please feel free to contact us at any time. With best regards
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