Corendon Airlines Reviews 

Price service

Easy to book and great service....always use you now!

Easy and fast booking experience.

Tried to register on the website but it wouldn’t send a verification code. Would not accept password once I had registered saying password didn’t match but it did. Then after a lot of messing managed to get on site went all the way to booking and then asked me to register. Tried to ring the contact number twice without success. Eventually booked through the app, better, best part of experience is the price is alot cheaper than other airlines.

I am very disappointed with the way Corendon Airlines has handled our compensation claim.

Our flight CD5163 from Amsterdam Schiphol to Bodrum Milas on 1 August 2026 was delayed by MORE THAN 3 HOURS. However, when we submitted a compensation claim, it was rejected on the grounds that there was “no delay.”

What makes the experience even more frustrating is that the compensation claim process on the Corendon website is far from user-friendly. The relevant section is difficult to find and navigate, and we repeatedly encountered errors while trying to submit the claim.

After finally managing to submit it, receiving a rejection stating that there was “no delay” - when the actual departure and arrival times can easily be verified - is extremely disappointing.

I would be requesting if Corendon Airlines could review the flight records, investigate why our claim was rejected on factually incorrect grounds, and reassess our compensation request accordingly.

#EU261 #Flightdelay #customerexperience #compensationclaim

Obviously I only booked the flight a couple of days ago, so I can only comment on that.

The site was quite easy to navigate; the booking process was easier than I thought.

Flight from Katowice to Heraklion, 29th of August 2026 flight at 18:45, Flight nr XR 3203, boarding on time then came the announcement that we will have to wait an hour before we could take off. The waiting time extended the time of one hour. Some water was brought out to passengers but not in ordery manner, one had to catch the attention of the fly attendant to be able to get some water.
After we arrived my luggage was damaged, the system that is responsible for pulling in / out handle is no longer warking probably due to impact that damaged the whole system.
Airline information about damaged luggage pretty much does not take any responsibility for damages.
After gathering some information anyway about how the process of filing a complaint looks like, it is required to obtain a P.I.R.( baggage irregularity report), try to do that at the Heraklion airport after you arrived on the late flight with delay. Good luck with that.
I find that kind if customer treatment unacceptable!!!

We came back from Greece MJT 28 August and the airplane smelled like toilet when we took off, although we were in the middle of the airplane. Also the air filtration / circulation system must have not worked well, we got all 3 runny nose - like water during the flight.

Easy access
Clear information

Quick and easy simple expansion of fees etc

The lite luggage is so small, other airlines don’t require 4kg

I have experienced technical/IT problems (something with my wifi) during processing payment for a couple of flights. Therefore I haven't received confirmation about the flights. Afterwards I have contacted Corendon customer service team and they were very helpful and professional.
They helped finding my payment on their system and I have received a flight confirmation via email within a couple of days.
Another positive side was that they speak diferentes languages and I found this extremely useful.

Enough space dor legs and for storage. Positive crew

The booking was easy and very clear. Also the options you have to book extra. Specifically the extra luggage but I don't need that. Only problem I had when I searched my flight, the page didn't work well. When I turned back to the main page and choose my former flight and took the flight for there it came directly. So I don't know if it was my computer or something in the program but that was the only problem I had.

Dear Corendon Customer Relations,

I wish to formally complain about the handling of my cabin baggage on my recent flight.

At check-in, my Samsonite cabin suitcase was placed in the baggage measuring device and I was told that its wheels did not fit inside. I accepted that this needed to be checked. However, at the gate, staff recognised me and charged me for oversized baggage despite having no measuring device available there.

I asked how they could verify the baggage was oversized at the gate. I explained that I had completed online check-in and could have gone directly to the gate without stopping at check-in. The staff member replied: “If you hadn’t come to the check-in desk, we wouldn’t have known.”

I find this extremely concerning. I also saw a cabin crew member and other passengers with the same Samsonite suitcase/model.

The incident caused me severe distress and panic. I forgot my passport and subsequently lost a brand-new jacket I had bought the previous day. I boarded the aircraft crying.

Please investigate the incident, explain the basis for the charge, review whether it was justified, and refund the fee if appropriate.

Kind regards,
Zeynep

Always cheap flight rickefs and good service. Best airline for flight to Turkiye.

Easy booking, good prices

Complaint About the Staff at Antalya Airport

I would like to express my strong disappointment and dissatisfaction with the way I was treated by the counter staff at Antalya Airport.

I had purchased 50 kg of baggage allowance. One of the male staff members, a tall man with curly hair, told me that the maximum weight for one suitcase was 33 kg, and that I could put the remaining weight in another suitcase. I simply followed the instructions I had been given by him.

When I explained this to the female staff members and told them that the male employee had instructed me this way, the black-haired female employee refused to take my luggage and supported the blonde-haired employee.

Instead of calmly explaining the situation to me, they started shouting at me in front of the other passengers and repeatedly called me a “liar.” I found this extremely humiliating and disrespectful.

I was not trying to break any rules. I was following the instructions given to me by one of your own employees. If there was a misunderstanding between the staff members regarding the baggage policy, this is not the passenger’s fault.

I strongly believe that passengers should never be shouted at, insulted, or called liars in front of other people, especially when they are simply following instructions given by the airline’s own staff.

This behavior was completely unprofessional and unacceptable. I hope the airline takes this complaint seriously, investigates the incident and the conduct of the employees involved, and takes appropriate action.