Corendon Airlines Reviews 

20,864
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,294 reviews, reviewers had a great experience with this company. Customers frequently share that the official website is simple to navigate, making the online reservation steps remarkably smooth, transparent, and easy to complete. Travelers also praise the attentive and polite cabin crew members, noting that flights generally depart on schedule and offer fantastic overall value for money. However, some people mentioned encountering unexpected extra fees when handling luggage or checking in directly at the busy airport counters. A few other consumers also felt that the digital reservation platform occasionally experienced technical lagging or made selecting specific seats overly complicated during busy times.

What people talk about most

Booking process

Users describe ambiguous interactions with booking process, as many reviewers report that the system is... See more

Service

Customers had ambiguous experiences with service, as people shared widely contrasting feedback about their... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the affordable fares, straightforward... See more

User experience

Reviewers mention positive feedback about user experience, noting that the booking service and website are... See more

Staff

Consumers find staff experiences to be highly mixed, with many reviewers praising polite, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very easy to book via the app, reasonably priced, and not overly complicated when it comes to choosing luggage and backpacks, so you actually know what you can take with you in the end. We flew... See more

Company replied

Rated 4 out of 5 stars

Good service, despite 1 hour delay, pilot and cabin crew gave regular update regarding situation and estimated take off time. Minus is that pilot was talking too quiet or speakers were not working... See more

Company replied

Rated 4 out of 5 stars

Reservation and land service is processing without any problem and delay. We took off on time and actually landed earlier than estimated time. Staff on the plane was very friendly and smily face. One... See more

Company replied

Rated 4 out of 5 stars

The booking was easy and very clear. Also the options you have to book extra. Specifically the extra luggage but I don't need that. Only problem I had when I searched my flight, the page didn't work w... See more

Company replied


Company details

  1. Airline

About Corendon Airlines

Written by the company

Corendon Airlines has been offering comfortable and affordable flights to a variety of destinations since 2005.

Benefitting also from the tourism and hotel management knowledge of other companies under the Corendon brand, Corendon Airlines, with its vast experience and specialisation in air travel, carries millions of passengers from Europe to popular holiday destinations and many cities in Turkey every year.

Enjoy flying at an affordable price without giving up any comfort with Corendon Airlines.

   

   Book your flight now   

 

   Don't miss our campaigns   

Corendon Airlines App

Get it now and enjoy on mobile

Corendon Airlines mobile app is here to boost your flight experience to the new heights. Download it now and get the regular updates. Save time and energy with the best and the most user-friendly features

✔️ Easier check-in
✔️ Faster flight booking
✔️ Latest deals and offers
✔️ User friendly design
✔️ Constant updates


Contact info

3.9

Great

TrustScore 4 out of 5

21k reviews

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3.9

All reviews

(20,864)

5,063 reviews in the last 12 months

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Rated 5 out of 5 stars

All very good and simply to book the…

All very good and simply to book the flight

20 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning. Thank you for taking the time to share your experiences with us here. We wish you a pleasant day and look forward to welcoming you on board. With best regards

Rated 1 out of 5 stars

Booking through the app does not work

Booking through the app does not work. I wanted to pay with Wero / iDeal, but the payment page at ideal said Something went wrong.

Worked from desktop but I couldn't use the same seat, was reserved.

20 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, thank you for taking the time to share your experience with us. If you need support with a booking or have encountered any technical issues, please feel free to contact our Service Center. Best regards,

Rated 5 out of 5 stars

Everything is corect !

booking was O.K.
Payment also

Greetings HNBy

20 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good afternoon. Thank you for sharing your experiences with us here. We will be happy to pass on your feedback and look forward to welcoming you on board. With best regards.

Rated 2 out of 5 stars

When buying tickets for the family

When buying tickets for the family, your system does not allow to choose the packages individually like chosing a seat. You should seperate the family members to buy different packages. This time chosing a seat becomes a problem. Because while you are doing everything again for the other family member, this time you have the risk not to be able to buy the nearby seat. Moreover the refresh rate of your servers is so slow.

19 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good afternoon, if you are experiencing difficulties completing your booking, it may help to switch to a different browser and clear your cookies. Please note that different ticket fares cannot be combined within the same booking. However, if the difference relates to optional services such as baggage, these can be added individually for each passenger, even when all passengers are booked under the same fare type. Kind regards.

Rated 5 out of 5 stars

Fast and perfect.

11 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good afternoon and thank you for sharing your experiences here with us. Your opinion is very valuable to us and helps other travelers. We hope to welcome you on board again soon and wish you a pleasant day. Best regards

Rated 1 out of 5 stars

Misleading baggage policy – refused €148 refund (Case B2C-2026-35353)

Corendon’s website (baggage-allowance/baggage-seat-charges) states you can buy extra baggage online up to 5 hours before departure. It does not mention that completing online check-in blocks this option.

I checked in on 30 July and tried to buy 4 bags at the online rate (€63 each) both the evening before and at 07:00 on 31 July (more than 5 hours before the flight). The system showed error BKG_SFE_034 and refused the purchase. I paid the higher airport rate (€148 difference).

Corendon closed my case B2C-2026-35353 and refused a refund, claiming the restriction applies after check-in — a rule not stated on their website. I have reported this as misleading information to ACM ConsuWijzer.

Do not rely on their online baggage system after check-in or better, choose a competitor airline that won't mislead you.

31 July 2026
Unprompted review
Corendon Airlines logo

Reply from Corendon Airlines

Good day, during every online check-in process, pop-up messages are displayed informing passengers that: "Please note that once you have checked in, extra baggage allowance can no longer be added online. It will only be available at the check-in counters." A similar notification is also displayed during the seat reservation process later in the booking flow. Kind regards.

Rated 5 out of 5 stars

Great

Great, easy booking.

18 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, your satisfaction is our top priority, and we value your feedback. That's why we're even more pleased to receive such objective information and to forward it to the responsible department. Best regards

Rated 5 out of 5 stars

Super professional

Super professional and not as restrictive in hand luggage as low-cost airlines wizzair or rayanair.

23 July 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, thank you for your positive comment. We will be pleased to share your review with our department responsible. We hope to be able to welcome you on board soon and wish you a pleasant day. Best regards

Rated 1 out of 5 stars

I canceled the trip

I canceled the trip, and they didn’t refund a single cent, even though there was more than a week left before departure.

10 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, please feel free to find the cancellation conditions for our various ticket fare types, including information regarding tax refunds, on our website:
https://www.corendonairlines.com/rules-and-regulations-details/baggage-rules
If you have any questions, please contact us through our official channels. Kind regards.

Rated 5 out of 5 stars

Service Experience

The website was user friendly, easy to navigate, and there was no pressure to buy anything I didn’t need. I like that the check-in process was available 72 hours before travel. The ticket price was also very good compared with other budget airlines, which often seem to try to charge an arm and a leg for the same journey. The staff at the airport were very friendly and helpful which met my expectations and contributed to a smooth and enjoyable experience flying with Corendon. I would be happy to recommend Corendon and would definitely fly with them again.

8 August 2026
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Reply from Corendon Airlines

Good day, thank you for your positive comment. We will be pleased to share your review with our responsible department. We hope to be able to welcome you on board again soon and wish you a pleasant day.

Rated 3 out of 5 stars

That i can not change my seat after i…

That i can not change my seat after i pay extra. My flight is over 10 weeks and stil can not make changes. Absurd

12 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good day.

The relevant rules are listed on our website. You can check them again via the link. Thank you very much for your feedback. Your comments are very valuable to us, and we will forward them to the appropriate department.

https://www.corendonairlines.com/support-center/frequently-asked-questions

Best regards.

Rated 5 out of 5 stars

Very easy to book xx

18 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, glad to hear that you are satisfied with our booking system. We will be happy to forward your feedback to the responsible department. We look forward to welcoming you on board and wish you a pleasant day. Best regards.

Rated 5 out of 5 stars

Very good

Very good, polite and attentive staff. No problems, all procedures went smoothly.

11 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, thank you for your positive comment. We will be pleased to share your review with our responsible department. We hope to be able to welcome you on board again soon and wish you a pleasant day.

Rated 5 out of 5 stars

excellent service and nice staff

excellent service and nice staff

17 August 2026
Unprompted review
Corendon Airlines logo

Reply from Corendon Airlines

Thank you very much for your positive feedback. For Corendon Airlines, customer satisfaction is our greatest goal and a challenge that we continue to work on. That is why we are even more pleased to receive such objective information and to forward it to the responsible departments. We hope to be able to welcome you on board soon and wish you a pleasant day. Best regards.

Rated 5 out of 5 stars

Great page for travel

11 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good day. We are pleased to hear that you are satisfied with the service from Corendon Airlines. We are happy to pass on this praise and hope to see you soon on board one of our flights. Best regards.

Rated 5 out of 5 stars

Fantastic experience

It was amazing

10 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good day. Your satisfaction is our top priority and we value your feedback. We would be happy to pass on your review and wish you a pleasant flight. Best regards

Rated 5 out of 5 stars

Quick and Easy!

Quick and Easy!
It was quick and easy nice UI layout, had lots of offers, got a great discount. Best to book it on there own website, rather than these cheap flight scanners websites to get the offers.

9 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, glad to hear that you are satisfied with our booking system. We will be happy to forward your feedback to the responsible department. We look forward to welcoming you on board and wish you a pleasant day. Best regards.

Rated 5 out of 5 stars

Booking the flight was very quick and…

Booking the flight was very quick and simple

17 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, glad to hear that you are satisfied with our booking system. We will be happy to forward your feedback to the responsible department. We look forward to welcoming you on board and wish you a pleasant day. Best regards.

Rated 5 out of 5 stars

Booking was easy.

Booking was easy.

10 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, glad to hear that you are satisfied with our booking system. We will be happy to forward your feedback to the responsible department. We look forward to welcoming you on board and wish you a pleasant day. Best regards.

Rated 1 out of 5 stars

Very Disappointing Experience with…

Very Disappointing Experience with Corendon Airlines – Would Not Recommend
Unfortunately, our experience with Corendon Airlines was extremely disappointing from start to finish, especially on our flights to and from the Canary Islands.
Our flight was around 5 hours long, yet there was no food or drinks included. We even had to pay for a simple cup of water. For a 5-hour flight, I find this unacceptable and very disappointing.
The worst part, however, was the very poor treatment by the staff at the Canary Islands airport. The employee we dealt with was extremely rude, unfriendly, and unhelpful.
According to our booking, we were allowed 150 kg of checked baggage in total. However, our actual total baggage weight was only 112 kg. The employee insisted that we were only allowed 100 kg and charged us €10 for every kilogram over 100 kg. As a result, we had to pay an additional €120, even though our total luggage weight was only 112 kg.
What made the situation even worse was the employee’s attitude. There was no attempt to explain the situation properly or deal with us in a professional and respectful manner.
We also experienced more than 40 minutes of delay on our flight to the Canary Islands and another 40+ minutes of delay on our return flight from the Canary Islands to Cologne.
Overall, our experience was extremely disappointing:
❌ No food or drinks included on a 5-hour flight
❌ Even water had to be paid for
❌ More than 40 minutes of delay on both flights
❌ Very poor and unfriendly customer service
❌ €120 charged for baggage despite our total weight being only 112 kg
❌ Unprofessional and disrespectful treatment at the airport
Unfortunately, we will not be flying with Corendon Airlines again. I strongly recommend that the airline improve its customer service, communication regarding baggage allowances, and the way its staff treat passengers.

17 August 2026
Unprompted review
Corendon Airlines logo

Reply from Corendon Airlines

Good morning. Thank you for your feedback. Your views are very valuable to us and we will inform our relevant department. Best regards.

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