The Cornish Seaweed Bath Company Reviews 2,598

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the shampoo and conditioner, for making hair feel clean, soft, and healthy, often noting improvements in texture and scalp conditions like itchiness and dryness. Many users appreciate the natural ingredients and the pleasant scent of the products, which are described as high quality and effective for various concerns, including thinning hair and sensitive skin. The company's customer service is also highlighted as excellent, with quick responses and helpful solutions for order issues. However, some customers experienced issues with customer service, citing slow replies and dissatisfaction with the support received for returns or product suitability. A few other people also felt that certain hair products made their hair dry, brittle, or greasy, and some found the conditioner difficult to dispense.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the shampoo... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products for making their hair feel... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the amazing and excellent... See more

Order

Customers consistently note positive experiences with order, often praising the quick delivery times, with... See more

User experience

Users describe positive interactions with user experience, with many expressing satisfaction and happiness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was reticent to try new shampoo and conditioner but the perimenopausal itchiness just got too much to bear and I bought the intro pack of detox shampoo, shampoo and conditioner after seeing an ad on... See more

Rated 5 out of 5 stars

Wish I had tried these products before. Have been left disappointed in other shampoo’s and conditioners claiming to help with fine fragile hair. It was actually trust pilot reviews being so positive t... See more

Company replied

Rated 5 out of 5 stars

Bought this on my mission to address the dry scaly patches on my elbows that appeared 12 months ago when I was 57(psoriasis) having tried the heavily chemical based creams and eczema creams I thought... See more

Company replied

Rated 5 out of 5 stars

I've only used the shampoo and conditioner twice but my usually tangled, over processed tinted hair is already feeling nourished and bouncy. It's easier to comb through and actually moves rather than... See more

Company replied


Company details

  1. Cosmetics shop
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics wholesaler
  5. Toiletries Shop

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great shampoo and conditioner

Great shampoo and conditioner. Hair and scalp feel so much better after using.

31 March 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Teresa 💚 We’re delighted your hair and scalp are feeling so much better — that’s exactly what we hope for.

Rated 5 out of 5 stars

I love the Cornish Seaweed Bath Company…

I love the Cornish Seaweed Bath Company hair products and looking forward to trying the hair oil 😁

12 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Julia 💚 We’re so pleased you’re enjoying the haircare range — we hope you love the hair oil just as much when you try it 😊

Rated 5 out of 5 stars

I absolutely love all my products so…

I absolutely love all my products so much! I was only looking to purchase the shampoos however i got an amazing 3 free products with my haircare set ! The oils are fantastic an the moisturiser leaves my skin feeling beautiful,soft an fresh! Everything feels lux and smells like an expensive spa. The shampoos and conditioners (both the purples and nutrient)are also wonderful an my hair feels like silk when I blow dry it, im also in love with the therm defence product ! Usually these leave my hair feeling tacky but not this one and I will definitely be a returning customer.

9 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re thrilled you’re enjoying the full range and that everything feels luxurious and spa-like. It’s lovely to hear the therm defence is working so well for you too — and that your hair feels silky after styling ✨

Rated 5 out of 5 stars

MAGIC POTION!

I was a little sceptical at first, as it is more than I would usually spend on hair products BUT it is MAGIC POTION! It doesn’t foam as other shampoos do, but it really works.
After just 3 washes, my hair looks and feels great. No more itchy scalp!
Customer service is fantastic and my enquiry was dealt with promptly and efficiently. Thank you!

6 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sarah 💚 We’re so pleased you gave it a try and are now seeing such great results — especially with your scalp feeling more comfortable. So glad our team could help quickly too 😊

Rated 5 out of 5 stars

Ordered the purple shampoo and…

Ordered the purple shampoo and conditioner, then the set without the purple tones and realised I had spent enough to obtain a free gift, so contacted the company and they sent me 2 of the 3 gifts which was very accommodating. Customer service levels were outstanding.
I am loving the purple shampoo/conditioner combo ( not tried the others yet).

31 March 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Alison 💚 We’re so pleased we could help with your order and that you’re loving the Purple Shampoo and Conditioner. We hope you enjoy the rest of the range just as much when you try them!

Rated 3 out of 5 stars

Not as brilliant as I had hoped

I had high hopes for their products as they seem to have 5* reviews and I was excited for natural products. I ordered shampoo, and although it smells amazing it doesn't feel like my hair is really clean after and my hair still looks greasy afterwards. I feel for covering my whole head I have to use a lot of pumps of the shampoo and for an expensive product the product gets used up quite quickly.

11 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your honest feedback 💚 We’re sorry to hear the shampoo didn’t meet your expectations. Our formulas can feel quite different to traditional products, particularly during the transition period.

Sometimes hair can feel greasy when beginning to use shampoos and conditioners without Silicones. This can happen straight away or sometimes after a few washes. This is generally because silicones are essentially wrapping the hair in plastic, which can build up over time. When you stop using silicones, gradually the silicone diminishes, and the true condition of the hair is revealed, before the natural oils of the scalp and the seaweed and herbs begin to repair and enable the hair and scalp to be truly healthy.

This should improve after a couple more washes in. However, if you need help during this period, we are happy to send one of our detox shampoo to you for free -- please email us at victoria@cornishseaweedbath.co.uk. :)


Best wishes
Ellie

Rated 5 out of 5 stars

Great Moisturiser

This moisturiser has improved the texture of my skin after I had been suffering from a dermatitis outbreak. I’ve been using this and the facial oil and my skin is now smooth, clear and glowing. The Moisturiser smells lovely and is easily absorbed into the skin. Try it you may be surprised

11 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sue 💚 We’re so pleased to hear your skin has improved and is now feeling smooth and glowing. It’s wonderful that the moisturiser and facial oil are working so well together for you.

Rated 5 out of 5 stars

I have had bad eczema on my hands for…

I have had bad eczema on my hands for about 3 years, I have had countless creams prescribed to me and none of them worked. A friend recommended seaweed products, I was sceptical at first but had nothing to lose. I ordered The Hair Care and Body Wash Set, after less than a week of using this product my hands have transformed, it is a miracle product. Thank you from the bottom of my heart for this amazing product.

4 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for sharing this 💚 We’re truly delighted to hear how much your skin has improved — that’s incredible. It means a lot to us that our products have made such a difference for you.

Rated 5 out of 5 stars

Amazing products

Amazing products. Wonderful service and highly recommended

11 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sue 💚 We really appreciate your kind words and recommendation — it means a lot to us.

Rated 5 out of 5 stars

From Frizz to soft no frizz hair

I’ve used the shampoo & conditioner for 8 weeks prior to writing this review and honestly I am so happy with these products. I have shoulder length hair and have tried various shop bought well known brand products to tame my frizzy hair but nothing seemed to help. I purchased the Cornish seaweed shampoo and conditioner with a little bit of skepticism but I have been really surprised! My hair is now frizz free and feels in excellent condition. My tip for shoulder length hair: wash hair twice with shampoo then 3 pumps of conditioner, rub evenly through the hair and leave for 2 minutes. Initially I used more conditioner which made my hair lank & greasy. Hope my review helps

11 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Tracey 💚 We’re so pleased you’ve seen such a transformation after sticking with the products — especially with frizz control. Thank you as well for sharing your tips, they’ll be really helpful for others 😊

Rated 1 out of 5 stars

The company replied and came up with a novel way to get my product working. No replacement required and happy for now. All I have to do is warm the conditioner in a jug of warm water each time I wish to use it. Not ideal but workable.

I wrote to this company 4 days ago and received an email stating it was taking 2 to 3 days to reply to emails. I have still not heard from them about an issue with their pumps. This issue leaves me unable to get any product out of their aluminium bottles (which, of course, cannot be squeezed), thus rendering their product useless as I cannot get it out to use it. Rather upset about their customer support. Their products are luxury so I was expecting a better level of service.

7 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Georgina,

Thank you for sharing your experience and we're very sorry for the delay in our reply and the issue you had with our pumps.

We'll make sure to get your issue resolved today and send you a replacement right away.

If you ever need to follow up, feel free to email us directly at victoria@cornishseaweedbath.co.uk.


Best wishes
Ellie

Rated 5 out of 5 stars

Fantastic customer service 9

Fantastic customer service when i had a issue with the delivery they responded straight away and replaced the missing product straight away , i will review the product when i have tried it but if its as good as the customer service it will be 5 star

9 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Colette 💚 We’re so glad we could resolve that quickly for you. We hope you love the products just as much when you try them!

Rated 5 out of 5 stars

I am loving my body lotion

I am loving my body lotion! My skin seems to becoming better every day. And it smells lovely.
I also have the shampoo and conditioner and my scalp feels so much better 🤩

3 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Jane 💚 We’re so pleased you’re enjoying the body lotion and that your skin is improving. It’s lovely to hear your scalp is feeling better too — thank you for sharing 😊

Rated 5 out of 5 stars

Hair feels thicker, and smells so fresh

After a period of moderate to severe hair loss (which was starting to turn around), I came across the Cornish Seaweed hair products, deciding to give them a go.
So far I have used the hair/scalp oil, shampoo and conditioner twice. After use, my hair definitely was easier to brush through, nowhere near as tangled as usual, and it also felt thicker. It smells so fresh! I have also now purchased the detox shampoo, but have yet to use it. Overall, very pleased with how my hair looks and feels, so I will almost certainly continue using these products going forwards.
Oh, and the hair towel is soooo lovely! Thick, soft and absorbent - I love it! ❤️

9 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for sharing your experience 💚 We’re delighted to hear your hair is already feeling thicker, easier to manage and beautifully fresh after just a couple of uses. It’s great that you’re seeing those early results, and we hope the Detox Shampoo works just as well for you when you try it. So pleased you’re loving the hair towel too — it really is a little everyday luxury 😊

Rated 5 out of 5 stars

Excellent shampoo and products

Excellent shampoo and products. Have been using shampoo, conditioner and the body oil for some time. Recently started using the eye and face serum which is very hydrating.

10 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Anne 💚 We’re so pleased you’re enjoying the shampoo, conditioner and body oil, and that the face and eye serums are keeping your skin feeling beautifully hydrated. It’s lovely to hear you’re getting great results across the range.

Rated 5 out of 5 stars

So good I am on my second order! Lovely products that do what they say they do!

I have just received my second order of shampoo and conditioner and it has made a real difference to my hair which is very fine. Although the shampoo doesn't lather it most definitely works.

The customer service is very good and the offers superb as they allow you to try their other products!

I am really enjoying the body oil which really helps keep my skin smooth and hydrated. I like the lip balm in its sweet tin. I have also used the body wash which is also lovely.

All the products smell gorgeous and would make perfect gifts.

Thank you so much

9 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for your continued support 💚 We’re thrilled to hear you’re seeing such a difference with your hair, especially with fine hair. It’s wonderful that you’re enjoying the body oil, lip balm and body wash too — and we’re so glad the offers have helped you discover new favourites 😊

Rated 5 out of 5 stars

Lovely, locally-sourced products

Lovely, locally-sourced products from a lovely UK-based company. Shipping is always handled promptly and with care.

9 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Jackie 💚 We’re so pleased you’re enjoying our products and that everything arrives promptly and with care. Your support for our locally sourced approach means a lot to us.

Rated 5 out of 5 stars

I have used many purple shampoos over…

I have used many purple shampoos over the years but have never felt compelled to write a review - until now - this product is excellent- lovely shampoo with a nice clean aroma . After using it just once my hair was soft and shiny and the slight yellow tinge to my hair that I get with being in bright sunshine had completely gone ! A complete contrast to the usual purple shampoos that leave your hair dry and dull .
A bit pricey but to be honest with such good results with one wash it’s going to last for ages 😊.

9 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Nicola 💜 We’re delighted the Purple Shampoo has made such a difference after just one wash — especially in keeping those unwanted yellow tones at bay while leaving your hair soft and shiny. So pleased you’ve found one that works without the dryness 😊

Rated 5 out of 5 stars

I am delighted with my purple shampoo

I am delighted with my purple shampoo. I love the shine it gives, even when using only a small amount on my short grey hair. I really appreciate the consistency of the shampoo, which makes it easy to use in small amounts, and love the sustainable bottle it comes in. Finally, very happy to know the product uses natural ingredients. Great stuff.

9 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Jane 💜 We’re so glad you’re enjoying the shine and ease of use with the Purple Shampoo, especially on your grey hair. It’s great to hear a little goes a long way and that you appreciate the natural ingredients and sustainable packaging too.

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