The Cornish Seaweed Bath Company Reviews 2,600

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,313 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and the positive impact they have on hair and skin. Many people appreciate the natural ingredients and how effective the products are in addressing various concerns like hair loss, dry scalp, and sensitive skin, often noting significant improvements in texture, shine, and overall health. The ordering process is generally smooth, and customer service is often praised for being helpful and responsive. However, some customers have expressed dissatisfaction with the customer service, citing slow response times and difficulties with returns or refunds. A few people also found the conditioner too thick, making it hard to dispense, and some experienced issues with the ordering system. Additionally, a small number of users felt certain products made their hair dry or did not effectively address their specific skin conditions.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the effectiveness of the products,... See more

Quality

Reviewers mention positive feedback about quality. Many customers express satisfaction with the products,... See more

Customer service

Customers generally report positive experiences with customer service, highlighting fantastic care, good... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick delivery, with... See more

User experience

People report positive experiences with the user experience. Many customers describe it as a "game changer"... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m absolutely blown away by this product. As a menopausal woman, I’ve struggled with hair that felt dry, dull, and was shedding far more than I was comfortable with. Since switching to the Cornish... See more

Company replied

Rated 5 out of 5 stars

Wish I had tried these products before. Have been left disappointed in other shampoo’s and conditioners claiming to help with fine fragile hair. It was actually trust pilot reviews being so positive t... See more

Company replied

Rated 5 out of 5 stars

I had been seeing adverts for these products for a while and as my hair has been suffering from colouring and my almost constant stressy lifestyle causing shedding so I decided to try it. I am very i... See more

Company replied

Rated 5 out of 5 stars

I have used many purple shampoos over the years but have never felt compelled to write a review - until now - this product is excellent- lovely shampoo with a nice clean aroma . After using it just o... See more

Company replied


Company details

  1. Cosmetics shop
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics wholesaler
  5. Toiletries Shop

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

This is a great shampoo

This is a great shampoo, it works well and smells great. I also use the conditioner and it goes a long way. I buy 2 shampoos to 1 conditioner and am now on my second batch. I am very happy with it all.

23 March 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Patricia 💚 We’re so pleased you’re enjoying both the shampoo and conditioner and that you’ve found a routine that works perfectly for you. It’s great to hear you’re on your second batch and still loving the results!

Rated 5 out of 5 stars

Tiny miracle in a tin

I am using the Organic Lip Balm last thing at night and first thing in the morning. It is very nourishing and I am not having to moisturise my lips so frequently during the day now. A tiny miracle in a tin.

14 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Adair 💚 “A tiny miracle in a tin” — we love that! We’re so pleased the lip balm is keeping your lips nourished and reducing the need to reapply throughout the day.

Rated 5 out of 5 stars

Love the product

Love the product - Revitalise Eye Gel with massage roller. I was looking for a natural product and am really pleased with this.
Delivered on time and a free treat included which was very nice.

31 March 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Rachel 💚 We’re so glad you’re enjoying the Revitalise Eye Gel — especially with the roller for that relaxing boost. Lovely to hear the delivery and little extra treat made your experience even better 😊

Rated 5 out of 5 stars

All the products are magic in a bottle

All the products are magic in a bottle! My two favourites are the organic facial oil and the hair & scalp oil. Highly recommended. Best results in years and feels like a spa treatment!

10 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Zelda 💚 “Magic in a bottle” is wonderful to hear! We’re so pleased you’re loving the facial oil and hair & scalp oil — that spa-like experience is exactly what we aim to create.

Rated 1 out of 5 stars

My daughter gave me some of this…

My daughter gave me some of this companies shampoo for Christmas. I didn't start using it until the beginning of February, after using it for two weeks I thought I would see some new hair growth, but there was none!! What I did discover was that my scalp had become scaly, huge chunks and strands of my hair started falling out . It is now the 13th of April and my scalp is still scaly, even though I've tried creams and prescription medication.
So disappointed 😞

6 February 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you for sharing your experience, Kathleen 💚 We’re so sorry to hear this has happened — that sounds incredibly uncomfortable and not the experience we would ever want for you. Everyone’s scalp can react differently, and this does sound like a sensitivity to an ingredient. Please do email us at victoria@cornishseaweedbath.co.uk, as we’d really like to support you further and help resolve this for you. :)


Best wishes
Ellie

Rated 5 out of 5 stars

Clean and fresh

Clean and fresh. That’s how I feel after using shampoo, soap and conditioner. With support of the team explaining how to use products, what to expect and they are a email away for any issues, questions. Thoroughly enjoying the smell, and feeling the products leave me with. Highly recommend the Cornish company.

18 March 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Heidi 💚 We’re so pleased you’re enjoying that clean, fresh feeling and that our team has been able to support you along the way. It’s lovely to hear you’re enjoying both the results and the experience 😊

Rated 5 out of 5 stars

Great products

Great products, really easy to order on line and delivery really quickly.

Will definitely purchase again.

13 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Sharon 💚 We’re so glad you found everything easy to order and that delivery was quick. We really appreciate your support and look forward to your next order!

Rated 5 out of 5 stars

Amazing peoducta

I’ve been using the shampoo and conditioner for a few months now and have noticed a huge improvement in the condition of my hair, also had far less shedding….and it smells lovely.
The customer service I have received has been impeccable. Would highly recommend.

3 February 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re delighted to hear you’ve seen such an improvement in your hair and reduced shedding — and that you’ve had a great experience with our customer service too. That means a lot to us.

Rated 5 out of 5 stars

Purple + nutrient shampoo/conditioner set

My hair even tho it shined and felt soft looked just lifeless , I had it lightened which I always do but the purple shampoo i had been using left it dull with a purple hues in places, So I purchased this set which included the purple shampoo/conditioner also the nutrient shampoo/conditioner to see if I could help the condition of it, I got some free gifts, real good deal. Love all the products the oils are so nourishing and absolutely love the lip balm .The first time of using shampoo I was not sure If it would work on my blonde over damaged hair as it did not feel that it was cleaning my hair or softening it, how wrong was I. It gets better with every wash, I think maybe it had to remove all the traces of silicone etc from my hair which are in the other products I was using, my hair feels healthier with out all the extra chemicals and the purple shampoo does not leave purple highlights but still tones your hair. I cant fault it , at least now inbetween having my hair done I know my hair is having a rest from chemicals and is getting healthier after each wash, will definitely repurchase

31 March 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Wendy 💚 We’re so pleased you stuck with it and are now seeing such great results. It’s wonderful to hear your hair is feeling healthier with each wash — and that the Purple Shampoo is toning beautifully without unwanted hues. So glad you’re enjoying the full range 😊

Rated 5 out of 5 stars

Great shampoo and conditioner

Great shampoo and conditioner. Hair and scalp feel so much better after using.

31 March 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Teresa 💚 We’re delighted your hair and scalp are feeling so much better — that’s exactly what we hope for.

Rated 5 out of 5 stars

I love the Cornish Seaweed Bath Company…

I love the Cornish Seaweed Bath Company hair products and looking forward to trying the hair oil 😁

12 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Julia 💚 We’re so pleased you’re enjoying the haircare range — we hope you love the hair oil just as much when you try it 😊

Rated 5 out of 5 stars

I absolutely love all my products so…

I absolutely love all my products so much! I was only looking to purchase the shampoos however i got an amazing 3 free products with my haircare set ! The oils are fantastic an the moisturiser leaves my skin feeling beautiful,soft an fresh! Everything feels lux and smells like an expensive spa. The shampoos and conditioners (both the purples and nutrient)are also wonderful an my hair feels like silk when I blow dry it, im also in love with the therm defence product ! Usually these leave my hair feeling tacky but not this one and I will definitely be a returning customer.

9 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re thrilled you’re enjoying the full range and that everything feels luxurious and spa-like. It’s lovely to hear the therm defence is working so well for you too — and that your hair feels silky after styling ✨

Rated 5 out of 5 stars

MAGIC POTION!

I was a little sceptical at first, as it is more than I would usually spend on hair products BUT it is MAGIC POTION! It doesn’t foam as other shampoos do, but it really works.
After just 3 washes, my hair looks and feels great. No more itchy scalp!
Customer service is fantastic and my enquiry was dealt with promptly and efficiently. Thank you!

6 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sarah 💚 We’re so pleased you gave it a try and are now seeing such great results — especially with your scalp feeling more comfortable. So glad our team could help quickly too 😊

Rated 5 out of 5 stars

Ordered the purple shampoo and…

Ordered the purple shampoo and conditioner, then the set without the purple tones and realised I had spent enough to obtain a free gift, so contacted the company and they sent me 2 of the 3 gifts which was very accommodating. Customer service levels were outstanding.
I am loving the purple shampoo/conditioner combo ( not tried the others yet).

31 March 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Alison 💚 We’re so pleased we could help with your order and that you’re loving the Purple Shampoo and Conditioner. We hope you enjoy the rest of the range just as much when you try them!

Rated 3 out of 5 stars

Not as brilliant as I had hoped

I had high hopes for their products as they seem to have 5* reviews and I was excited for natural products. I ordered shampoo, and although it smells amazing it doesn't feel like my hair is really clean after and my hair still looks greasy afterwards. I feel for covering my whole head I have to use a lot of pumps of the shampoo and for an expensive product the product gets used up quite quickly.

11 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your honest feedback 💚 We’re sorry to hear the shampoo didn’t meet your expectations. Our formulas can feel quite different to traditional products, particularly during the transition period.

Sometimes hair can feel greasy when beginning to use shampoos and conditioners without Silicones. This can happen straight away or sometimes after a few washes. This is generally because silicones are essentially wrapping the hair in plastic, which can build up over time. When you stop using silicones, gradually the silicone diminishes, and the true condition of the hair is revealed, before the natural oils of the scalp and the seaweed and herbs begin to repair and enable the hair and scalp to be truly healthy.

This should improve after a couple more washes in. However, if you need help during this period, we are happy to send one of our detox shampoo to you for free -- please email us at victoria@cornishseaweedbath.co.uk. :)


Best wishes
Ellie

Rated 5 out of 5 stars

Great Moisturiser

This moisturiser has improved the texture of my skin after I had been suffering from a dermatitis outbreak. I’ve been using this and the facial oil and my skin is now smooth, clear and glowing. The Moisturiser smells lovely and is easily absorbed into the skin. Try it you may be surprised

11 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sue 💚 We’re so pleased to hear your skin has improved and is now feeling smooth and glowing. It’s wonderful that the moisturiser and facial oil are working so well together for you.

Rated 5 out of 5 stars

I have had bad eczema on my hands for…

I have had bad eczema on my hands for about 3 years, I have had countless creams prescribed to me and none of them worked. A friend recommended seaweed products, I was sceptical at first but had nothing to lose. I ordered The Hair Care and Body Wash Set, after less than a week of using this product my hands have transformed, it is a miracle product. Thank you from the bottom of my heart for this amazing product.

4 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for sharing this 💚 We’re truly delighted to hear how much your skin has improved — that’s incredible. It means a lot to us that our products have made such a difference for you.

Rated 5 out of 5 stars

Amazing products

Amazing products. Wonderful service and highly recommended

11 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sue 💚 We really appreciate your kind words and recommendation — it means a lot to us.

Rated 5 out of 5 stars

From Frizz to soft no frizz hair

I’ve used the shampoo & conditioner for 8 weeks prior to writing this review and honestly I am so happy with these products. I have shoulder length hair and have tried various shop bought well known brand products to tame my frizzy hair but nothing seemed to help. I purchased the Cornish seaweed shampoo and conditioner with a little bit of skepticism but I have been really surprised! My hair is now frizz free and feels in excellent condition. My tip for shoulder length hair: wash hair twice with shampoo then 3 pumps of conditioner, rub evenly through the hair and leave for 2 minutes. Initially I used more conditioner which made my hair lank & greasy. Hope my review helps

11 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Tracey 💚 We’re so pleased you’ve seen such a transformation after sticking with the products — especially with frizz control. Thank you as well for sharing your tips, they’ll be really helpful for others 😊

Rated 1 out of 5 stars

The company replied and came up with a novel way to get my product working. No replacement required and happy for now. All I have to do is warm the conditioner in a jug of warm water each time I wish to use it. Not ideal but workable.

I wrote to this company 4 days ago and received an email stating it was taking 2 to 3 days to reply to emails. I have still not heard from them about an issue with their pumps. This issue leaves me unable to get any product out of their aluminium bottles (which, of course, cannot be squeezed), thus rendering their product useless as I cannot get it out to use it. Rather upset about their customer support. Their products are luxury so I was expecting a better level of service.

7 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Georgina,

Thank you for sharing your experience and we're very sorry for the delay in our reply and the issue you had with our pumps.

We'll make sure to get your issue resolved today and send you a replacement right away.

If you ever need to follow up, feel free to email us directly at victoria@cornishseaweedbath.co.uk.


Best wishes
Ellie

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