The Cornish Seaweed Bath Company Reviews 2,566

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,311 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and effectiveness. Many people praise the shampoo and conditioner for improving hair health, making it softer, shinier, and reducing hair loss. The customer service is also consistently described as very good, with prompt and helpful responses to inquiries and issues. Reviewers appreciate the overall user experience, including the ease of ordering and the pleasant aromas of the products. However, some customers also noted issues with customer service, mentioning slow response times or difficulties with the ordering system. A few people found certain products, like the conditioner, to be too thick, making them difficult to dispense without a pump. Additionally, a small number of reviewers experienced dryness or irritation with some hair products, or found certain balms ineffective for eczema.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the products for... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are delighted with the products, noting... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the exceptional and... See more

Order

Consumers find the ordering process to be largely positive, with many praising the speed of delivery and the... See more

User experience

People report positive experiences with the user experience. Many customers appreciate the detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m absolutely blown away by this product. As a menopausal woman, I’ve struggled with hair that felt dry, dull, and was shedding far more than I was comfortable with. Since switching to the Cornish... See more

Company replied

Rated 5 out of 5 stars

I've only used the shampoo and conditioner twice but my usually tangled, over processed tinted hair is already feeling nourished and bouncy. It's easier to comb through and actually moves rather than... See more

Company replied

Rated 5 out of 5 stars

My go to people! Started using Super Nutrient Oil on my face, under my moisturiser; it amazing, I’m 71 with eczema prone sensitive skin and scalp and their products are so great for me, all over. I te... See more

Company replied

Rated 5 out of 5 stars

I have used many purple shampoos over the years but have never felt compelled to write a review - until now - this product is excellent- lovely shampoo with a nice clean aroma . After using it just o... See more

Company replied


Company details

  1. Cosmetics shop
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics wholesaler
  5. Toiletries Shop

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

This product has changed my life

This product has changed my life! It’s made a huge difference to my scalp. In truth, I cannot believe the difference myself. My scalp was sore, flaking and itching so much and despite several trips to the GP and medication nothing had helped. I have been using the shampoo and conditioner for about 4 weeks and my scalp is almost back to normal. I have recommended it to my niece, sister and my mum! My sister asked if I was getting paid to promote! I can confirm that I am not being paid and I never normally write reviews.

11 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for sharing this, Julie 💚 We’re incredibly happy to hear your scalp is finally feeling calm and comfortable again after such a difficult time. Knowing you’ve already recommended us to family means so much 😊

Rated 5 out of 5 stars

No itching and no irritations - all natural ingredients and I love the products

My order was with me within 5 working days. I used the Haircare product - Shampoo & Conditioner. Wow! They smell great, I saw improvements in my scalp with the second wash. No itching scalp...What? Over the years I have tried quite a few products in the hope that at least one of them would help. Thank goodness for the Cornish Seaweed Bath Company. When I first used the shampoo, it took me a while to realise that it doesn't lather as much as off the shelf shampoos. It's because its all made with natural ingredients. The quality is fantastic! The products including the conditioner works wonders...for me, they are a game changer. I'm not going back to any other brand. I found these and I'm sticking with them. I even love the Bio-active Renewal moisturiser & facial oil. As for the Organic lip balm...I feel like I've just come out of a spa after my daily routine! Honestly, their products are awesome. Not cheap, but you certainly get what you pay for! I am recommending anyone & everyone to try them. They are, to my mind the best for my skin, and that is saying something because I have very sensitive skin. There is Nothing in these products to irritate it. I'm absolutely delighted!

11 May 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Val 💚 We’re absolutely delighted the products have been such a game changer for your scalp and sensitive skin. Your description of feeling like you’ve come out of a spa made us smile 😊 Thank you for such a thoughtful and detailed review.

Rated 5 out of 5 stars

Love the shampoo and conditioner

Love the shampoo and conditioner, my hair feels soft and fuller. The face oil is also very good. Would highly recommend these items, service is wonderful too.

11 May 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Gina 💚 We’re so pleased your hair is feeling softer and fuller, and that you’re enjoying the Facial Oil too. Lovely to hear you’ve had a great experience with our service as well 😊

Rated 3 out of 5 stars

Unfortunately the shampoo and…

Unfortunately the shampoo and conditioner wasn't for me, my head itched after my 3rd use.
The customer service part though was amazing 👏
It's definitely very dependent on the individual. I have read amazing reviews, delivery was super quick. Just not for me.

20 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you for your honest feedback, Tina 💚 We’re sorry the shampoo and conditioner didn’t suit your scalp, although we’re very pleased our customer service team could help and support you quickly. Hair and skin sensitivities can vary so much from person to person, and we really appreciate you giving the products a try.

Rated 5 out of 5 stars

Totally hooked on products

Superb products I use Nutrient hair shampoo and conditioner and would not change. my hair is no longer lifeless, stays clean for longer and feels in much better condition as I am over 60 I am continually looking to improve my hair skin etc
I also use several body products, lotion scrub and body oil and feel my skin is in really good condition. The face moisturiser is also now my go to product
Great website with offers always available any queries are dealt with quickly so they definitely deserve a 5star rating all round

10 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re delighted you’re now completely hooked on the products and seeing such lovely improvements in both your hair and skin. It means a lot to hear our website, offers and customer support have all contributed to a positive experience too 😊

Rated 5 out of 5 stars

Beautiful hair and skin products from Cornish Seaweed Bath Co

Beautiful hair and skin products from this company. I have been using the hair products for a few months. I have white hair so I use the purple shampoo and conditioner, it doesn't send your hair blue!
Hair mousse, hair serum also lovely along with the hair oil. I get compliments on my hair all the time and always suggest they use this company.
Look forward to new products in the future.

10 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Helen 💚 We’re delighted you’re loving the full haircare range and that the Purple Shampoo keeps your white hair beautifully bright without unwanted tones. It’s wonderful to hear you receive compliments on your hair — and thank you for recommending us to others 😊

Rated 5 out of 5 stars

Excellent product

I received my shampoo and conditioner a few weeks ago and have not been disappointed..customer service was good and received my products very quickly and will definitely reorder when needed.

10 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Denise 💚 We’re so pleased you’re enjoying the shampoo and conditioner and that your order arrived quickly. Lovely to hear you were happy with the customer service too — we look forward to your next order 😊

Rated 5 out of 5 stars

Lovely products

Lovely products, delivered quickly

4 May 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Kathryn 💚 We’re so pleased you’re enjoying the products and that everything arrived quickly for you.

Rated 5 out of 5 stars

Fabulous product

The product is brilliant love the shampoo and conditioner and the face and body oils are also excellent. The quality is superb

8 May 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re delighted you’re loving the shampoo, conditioner and oils. It’s wonderful to hear you’re enjoying the quality across the range.

Rated 5 out of 5 stars

Love these products

Love these products
My hair is really benefitting from using them
Would definately recommend

6 May 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Shelley 💚 We’re so pleased your hair is benefiting from the products and really appreciate your recommendation 😊

Rated 5 out of 5 stars

Purple shampoo and conditioner

Have received my second order for the purple shampoo and conditioner. It’s great for keeping my grey hair from going brassy. It’s also a great smell, recyclable cans, easy to use pumps and large writing on the side which helps when I’m in the shower without my glasses🤣!

1 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Denise 💚 We’re delighted you’re enjoying the Purple Shampoo and Conditioner and that it’s keeping your grey hair bright and fresh. We especially loved your comment about the large writing on the bottles — exactly why we designed it that way! 😊

Rated 5 out of 5 stars

Love these products

Love these products. I have noticed a difference with both my hair and skin. My hair and scalp are less dry and itchy, and my face has calmed down a lot since using the Cornish Seaweed Bath Company. Quick delivery too

21 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re so pleased both your hair and skin are feeling calmer and more comfortable. Lovely to hear your scalp and skin dryness has improved too — and thank you for mentioning the quick delivery 😊

Rated 5 out of 5 stars

Bouncy hair

I've only used the shampoo and conditioner twice but my usually tangled, over processed tinted hair is already feeling nourished and bouncy. It's easier to comb through and actually moves rather than being flat.

9 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Jayne 💚 We’re delighted your hair already feels more nourished and bouncy after just a couple of uses. It’s wonderful to hear it’s easier to manage and feeling healthier already.

Rated 5 out of 5 stars

Love all the products

Love the shampoos, conditioners, hair oils, face oils and the renewal Moisturiser. My hair and skin has never looked better

8 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Lucy 💚 We’re so pleased you’re loving the full range and seeing such a difference in both your hair and skin. That’s wonderful to hear 😊

Rated 5 out of 5 stars

Fresh Clean Hair

I have been using the cornish seaweed shampoo and conditioner for about 3 weeks now, my hair has never felt so clean and fresh. The shampoo doesn't lather like noramal shampoo but smells nice and fresh. I also ordered the serum which is equally as good, I had an issue with the nozzle on this, customer service was excellent and a new one was sent out straight away.

8 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re delighted your hair is feeling so clean and fresh, and that you’re enjoying the serum too. We’re also pleased our customer service team could quickly resolve the nozzle issue for you 😊

Rated 5 out of 5 stars

Great shampoo and soap

Great shampoo and soap. Kind and nourishing.
I have a type of alopecia medically controlled at present and it feel good for my Hair.
Thank you

6 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Veronique, thank you so much for your lovely review 💚 We’re so pleased to hear that the shampoo and soap are feeling kind and nourishing for both your hair and scalp. Wishing you continued success with your alopecia treatment, and we’re honoured that our products can play a small supportive role in your routine. Thank you again for your support.

Rated 1 out of 5 stars

Very disappointed

Very disappointed, I spent over £100 on a bundle and it has ruined my hair. I’d like a full refund.

7 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Danielle,

We love to help you out. Can you email us at victoria@cornishseaweedbath.co.uk please?


Best wishes
Ellie

Rated 5 out of 5 stars

Love The Cornish Seaweed Bath Company

Love The Cornish Seaweed Bath Company - lots of beautiful products which have helped me and my family members with a variety of different issues (flaky scalp, hair loss, dry skin/eczema etc) - this is our main go to for hair and body products! Always deliver within a reasonable time and as you would expect, items are well packaged and eco friendly.

19 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Jo, thank you for such a wonderful review 💚 It means so much to hear that our products have helped you and your family with a variety of concerns, from flaky scalps to dry skin and hair loss. We’re delighted to have become your household go-to for hair and body care, and we really appreciate your kind comments about our eco-friendly packaging and delivery too.

Rated 5 out of 5 stars

Fab product

Fab product that leaves your hair feeling lovely and healthy! Couldn't believe how quick the delivery was too. Amazing would highly recommend!

6 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Charlotte, thank you so much 💚 We’re thrilled that you’re enjoying the products and that your hair is feeling healthy and nourished. We’re also very pleased the delivery reached you so quickly. Thank you for your recommendation and support.

Rated 5 out of 5 stars

Great customer service and products

I initially had an issue with my delivery but all aspects were promptly dealt with and resolved to my satisfaction. I am enjoying using the seaweed hair products very much and absolutely love the hair towel. It is highly absorbant, lovely colour and quick drying which is great

6 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Leigh, thank you for your lovely feedback 💚 We’re very pleased we could quickly resolve the delivery issue for you, and it’s wonderful to hear how much you’re enjoying the haircare products and hair towel. We absolutely love hearing that the towel has become a favourite too!

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