The Cornish Seaweed Bath Company Reviews 2,598

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,313 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and the positive impact they have on hair and skin. Many people appreciate the natural ingredients and how effective the products are in addressing various concerns like hair loss, dry scalp, and sensitive skin, often noting significant improvements in texture, shine, and overall health. The ordering process is generally smooth, and customer service is often praised for being helpful and responsive. However, some customers have expressed dissatisfaction with the customer service, citing slow response times and difficulties with returns or refunds. A few people also found the conditioner too thick, making it hard to dispense, and some experienced issues with the ordering system. Additionally, a small number of users felt certain products made their hair dry or did not effectively address their specific skin conditions.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the effectiveness of the products,... See more

Quality

Reviewers mention positive feedback about quality. Many customers express satisfaction with the products,... See more

Customer service

Customers generally report positive experiences with customer service, highlighting fantastic care, good... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick delivery, with... See more

User experience

People report positive experiences with the user experience. Many customers describe it as a "game changer"... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m absolutely blown away by this product. As a menopausal woman, I’ve struggled with hair that felt dry, dull, and was shedding far more than I was comfortable with. Since switching to the Cornish... See more

Company replied

Rated 5 out of 5 stars

Wish I had tried these products before. Have been left disappointed in other shampoo’s and conditioners claiming to help with fine fragile hair. It was actually trust pilot reviews being so positive t... See more

Company replied

Rated 5 out of 5 stars

I had been seeing adverts for these products for a while and as my hair has been suffering from colouring and my almost constant stressy lifestyle causing shedding so I decided to try it. I am very i... See more

Company replied

Rated 5 out of 5 stars

I have used many purple shampoos over the years but have never felt compelled to write a review - until now - this product is excellent- lovely shampoo with a nice clean aroma . After using it just o... See more

Company replied


Company details

  1. Cosmetics shop
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics wholesaler
  5. Toiletries Shop

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Soap Sublime

The seaweed soap is perfect for my vintage skin. Gentle, quick to lather and non-drying, it lasts for ages on a small circle cut from an old flannel and placed on a small dish. I love it!

28 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Cynny, thank you for such a lovely review 💚 We’re so pleased the seaweed soap is working so beautifully for your skin and that you’ve found such a thoughtful way to help it last even longer.

Rated 5 out of 5 stars

Great Stuff!

I have been using this shampoo and conditioner for a little while now and it’s lovely. Really gives a clean feel and the smell is great. A little goes a long way and although it does take a little longer to lather, it’s definitely worth it. Customer service was first class when I had a little issue with delivery. Thank you!

27 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Jo, thank you for your kind words 💚 We’re delighted you’re enjoying the shampoo and conditioner and that your delivery issue was resolved quickly. We really appreciate your support.

Rated 5 out of 5 stars

Shampoo & Conditioner - I feel the Cornish seaweed company are…

I feel the Cornish seaweed company are very professional in their communication and I now just love my products ( shampoo and conditioner)
I suffer with scalp psoriasis and initially my scalp seemed to get worse with irritation! I continued to used it snd not long I noticed the irritation had gone! It’s amazing not to keep scratching my scalp particularly in company! Thankyou to the Cornish Seaweed company .

10 February 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hi Jane, thank you so much for sharing your experience 💚 We’re truly delighted to hear your scalp irritation and psoriasis have improved so significantly. We completely understand how uncomfortable and frustrating it can be, so it means a great deal to know the products have helped bring relief.

Rated 5 out of 5 stars

Excellent product

Since using the detox, shampoo and conditioner my hair feels great and my scalp is far less itchy. Hair feels squeaky clean after shampoo. Don’t be concerned about the lack of lather in the first wash. Delivery was very quick. Would highly recommend.

14 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Deborah 💚 We’re so pleased your scalp is feeling calmer and your hair is feeling fresh and clean. You’re absolutely right about the lather — it can take a little getting used to, but we’re glad you’ve seen the benefits. Lovely to hear delivery was quick too 😊

Rated 5 out of 5 stars

Im 63 years old .To be honest the first…

Im 63 years old .To be honest the first time I used .. I washed mine I stripped out the previous shampoo and conditioners with fairy liquid , rinsed well then used this nectar ..
We'll with three pumps of shampoo ( tick box if you require them as they are a plastic free company!!) , rinse , then shampoo again it was squeaking !!! Two pumps of conditioner, it took a while to get through as its luxuriously and thick , run it through the ends of the hair . Leave on for a minute and rinse well.
For the first time in years I could run a wide tooth comb through my hair 😳. No hair loss in the comb . Shoulder lenghth hair and my air dried hair is curly . My hair feels and looks clean Love it !!!
I bought some body oil , love it 😀
My 70 year old husband gets bruising on his arms and his skin was dry and thin so by previous reviews I ordered the Skin Repair Balm . One tiny application lasted 5 days then I applied it again ( men forget so I did it for him !!)
I got bath and body wash . I've not used this yer but if it's anything to go by , it'll be gorgeous 😍
I got 3 freebies too .
I'd saved present money and got a huge box full for £118 . Yes , it's a lot of money but I was spending upwards of £30 for shampoo and conditioner at the supermarket, PLUS I got a bathroom cabinet full of real goodies . 😀
First time buyer and I'll be back
PS it's going to Lanzarote with me for a month in 7 weeks time !!!!
Very highly recommended 👌

27 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for such a detailed and thoughtful review 💚 We’re delighted the products are working so well for you — especially being able to comb through your hair easily with less hair loss. It’s wonderful to hear your husband is benefiting from the Skin Repair Balm too! Have an amazing time taking everything to Lanzarote ☀️

Rated 5 out of 5 stars

Well worth trying these products

I love the ethos behind the Cornish Seaweed Company - cutting right down on plastics and using only natural ingredients including seaweed to produce really high quality items that are really good for the skin and hair. I find myself increasing the number of their products I use as time passes, because they suit me so well. As a pensioner, I do wish at times that items were a little cheaper, but they do last. Orders I make to the company almost always arrive within two or three days, brought by our really reliable local posties.

23 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Lesley 💚 We really appreciate your kind words about our ethos and ingredients. It’s lovely to hear the products suit you so well and that you’re building your routine over time. We understand your point on price and are so pleased you find them long-lasting.

Rated 5 out of 5 stars

Nutrient therm hair serum is the best I've ever used

Nutrient therm hair serum is absolutely amazing I have only used it once 4-6 drops combed through my hair it definitely feels thicker and all my friends say it looks absolutely fantastic thank you to Hannah for all your help xx

12 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Tina 💚 We’re thrilled you’re seeing such quick results with the Nutrient Therm Hair Serum. We’ll be sure to pass your lovely feedback on to Hannah 😊

Rated 5 out of 5 stars

I discovered this company while online…

I discovered this company while online & thought they aligned with everything I believe in,using cruelty free,environmentally friendly products for personal care,I have to say I'm amazed by all the products I've uses so far which range from my hair,face,body 🤗 i always smell like I've had an essential oil massage down the beach,fab! The fact the colour scheme matches my bathroom is the flake in my 99!

16 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Wendy 💚 We’re so pleased you found us and that our values resonate with you. “An essential oil massage down the beach” is exactly the feeling we aim for — so lovely to hear!

Rated 1 out of 5 stars

I read the reviews and believed the hype…

I read the reviews and believed the hype. I bought the Naturally Bio-Active Shampoo and Conditioner. I persevered as I was told by the company that it could take a while. Well I have not noticed any difference in shine/body/condition. I also found that the conditioner was so thick that the nozzle was always getting blocked.
No I would not recommend

2 March 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you for your honest feedback 💚 We’re sorry to hear the products didn’t meet your expectations. We understand how frustrating that can be. If you’d ever like personalised guidance, our team would be very happy to help. Feel free to email us at victoria@cornishseaweedbath.co.uk and we'll further assist you.


Best wishes
Ellie

Rated 4 out of 5 stars

Great product, great results

I love the smell & how my hair feels after use. My hair feels soft & well nourished.
Will definitely recommend it to family & friends.

26 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Liz 💚 We’re so pleased you’re enjoying the scent and how soft and nourished your hair feels. Your recommendation means a lot to us.

Rated 5 out of 5 stars

My hair feels amazing and clean plus…

My hair feels amazing and clean plus it’s stopped all the itchy scalp I suffer from since the menopause started. I had such a sore scalp I couldn’t even brush my hair for the pain but now all cleared up. Thank you

20 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Linda 💚 We’re delighted your scalp is now comfortable again — especially after such discomfort. That’s exactly what we hope to help with.

Rated 5 out of 5 stars

Finally a shampoo and conditioner that…

Finally a shampoo and conditioner that actually works, no gimmicks, just works, a wee bit expensive but you get what ypu pay for. Can't recommend any more highly 5☆

26 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We really appreciate your kind words. It’s fantastic to hear the products are delivering real results for you.

Rated 5 out of 5 stars

I am in my late 60,s

I am in my late 60,s , my hair is prone to yellowing and is frizzy. After using the purple shampoo and conditioner, game changer, yellowing seems to be disappearing and the frizz is less visible after blow drying my hair. Will definitely continue to buy this product from now on.

13 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Jill 💚 We’re so pleased the Purple range is helping with tone and frizz — especially for mature hair. A “game changer” is wonderful to hear!

Rated 5 out of 5 stars

Perfect birthday gift x

Perfect birthday gift x
I bought the Mousse as a birthday gift for my partner. We try to be as 'free from' as we can so this was perfect. She is so happy with it, a little goes a long way, it holds well in a really natural way and isn't sticky. Will definitely buy again.

20 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Karen 💚 What a thoughtful gift! We’re so pleased it’s giving a natural hold without stickiness — exactly what we aim for.

Rated 5 out of 5 stars

Such a great company

Such a great company. Love their ethos. Have purchased the seaweed shampoo and conditioner and couldn’t recommend them enough. Leaves my hair feeling soft, clean, shiny and healthy and that takes some doing since my hair has suffered with excess shedding since going through the perimenopause. Will definitely be repurchasing.

25 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Lucy 💚 We’re so pleased your hair is feeling healthier and more manageable — especially during perimenopause. Your recommendation means so much.

Rated 5 out of 5 stars

Amazing products all round

Amazing products all round. my hair and scalp better than it has been in years. even the face and body products are also just amazing! love everything i have ordered so far. Highly recommend Cornish Seaweed Bath Comp

21 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Karen 💚 We’re delighted you’re enjoying the full range and seeing such an improvement in your hair and scalp. That’s wonderful to hear.

Rated 2 out of 5 stars

im only giving 2 stars at the moment…

im only giving 2 stars at the moment due to only just receiving it and only used once ,,my only concern is that i have thinning long hair and realised the shampoo dont soap up hardly at all and i had to end up using alot of it and then had to rinse out and use some of my old shampoo to get a good wash

24 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your feedback 💚 We completely understand your concerns — our shampoos behave differently to traditional formulas and often benefit from a second wash to activate. It’s still early days, but our team is here if you’d like support.

Rated 5 out of 5 stars

Wow just wow

I am very impressed with the product. So much so that I ordered one for my sister. Very quick delivery and so far I’ve received quite a few admiring remarks. My hair is soft and very shiny. Haven’t used it long enough to make a remark about loss of hair but will keep an open mind.
The face oil is fabulous.

24 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re so pleased you’re loving the softness and shine — and even better that you’re getting compliments too! We hope you continue to enjoy the results.

Rated 5 out of 5 stars

Amazing

I purchased this set for my 15 year old granddaughter who has eczema , and within a few days her skin looked so much better… worth every penny Thankyou 🙏

10 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Jayne 💚 We’re so pleased your granddaughter’s skin has improved so quickly — that’s wonderful to hear. Thank you for trusting our products.

Rated 5 out of 5 stars

My dermatitis has completely gone!

My scalp dermatitis has completely gone!
I started using the shampoo and conditioner end of last year and after 3 months my dermatitis has gone and hasn’t returned.
I’d tried other natural products that did nothing.
I’m assuming that I have an intolerance to the chemicals used in everyday products.
I can’t account for the reason my dermatitis has gone except that this product agrees with my skin and I’m incredibly grateful!

24 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for sharing this, Yvonne 💚 We’re truly delighted your scalp has improved so significantly. That must feel like a huge relief — thank you for trusting us.

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