Cornmarket Insurance UK Reviews 

1,480
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Many people mention that the staff members are exceptionally polite, thorough, and genuinely attentive to individual requirements during phone calls. Consumers frequently highlight the great value for money, finding policies significantly cheaper than previous providers without any hidden complications. However, some customers also noted frustrating issues regarding steep price increases on their yearly policy renewals. A few reviewers experienced poor communication, finding it difficult to reach representatives or dealing with unhelpful customer service. Others expressed disappointment when quotes changed unexpectedly or when ongoing coverage requests could not be accommodated properly.

What people talk about most

Price

People report positive experiences with price, often noting that quotes are very competitive and save them a... See more

Service

Clients share positive opinions on service, highlighting straightforward communication and efficient staff.... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional advisors... See more

Customer service

Reviewers highlight positive aspects of customer service, describing agents as polite, helpful, and easy to... See more

Value for money

Customers had positive experiences with value for money, frequently reporting competitive quotes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to talk to on the phone very little in the way of playing games with the policy and the price. Polite and understanding of what I wanted. Absolutely no faults in the service provided. First was... See more

Company replied

Rated 5 out of 5 stars

Just renewed car insurance for my mother in law , when I was put through to an advisor I spoke with Paul Casey . Great advice, great customer service Absolutely nothing was a bother .wish we had a few... See more

Company replied

Rated 5 out of 5 stars

Excellent service new company to us as we had been with our previous company a number of years but unfortunately I am going to guess hard times had hit as for us all. Anyway so far so good a fair pric... See more

Company replied

Rated 5 out of 5 stars

Once again I was persuaded to renew with Cornmarket. The renewal price was reasonable but just a little bit more than similar companies. However, shortly after I was telephoned by Cornmarket. (Is ther... See more

Company replied


Company details

  1. Insurance agency
  2. Car and Motor Insurance Agency
  3. Home Insurance Agency
  4. Insurance broker
  5. Motorcycle Insurance Agency
  6. Travel Insurance Company

Written by the company

We're a specialist insurance broker who works on your behalf with a range of reputable insurers to create insurance policies that are just right for you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,480)

167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Great help from the team. Clear explanatio

20 September 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Wallace

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

Rated 5 out of 5 stars

Helpful staff and a competitive price

Helpful staff and a competitive price. Also as a motorcycle Observer with IAM I'm covered for my observing.

20 September 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi there

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

Rated 5 out of 5 stars

I was very surprised by the quote from…

I was very surprised by the quote from cornmarket Insurance!
Best by far,and good to have a local company which are very competitive!
Hopefully I will be a returning customer next year...

17 November 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Stephen

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

Rated 5 out of 5 stars

Competitive price

Competitive price and excellent communication.

7 October 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Trevor

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

Rated 5 out of 5 stars

Brilliant service

I moved my car insurance to cornmarket from another insurance broker in northern Ireland. The service I got from their advisor (Michael) was superb. He was helpful, knowledgeable and so pleasant to deal with. Michael made me feel that he was actually wanting my business and not doing me a favour by letting me insure with them. Will be staying with them. I would thoroughly recommend cornmarket insurance company

16 September 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Mervyn

Thank you for taking the time to leave us a review. We appreciate your feedback. I will pass your feedback along to Michael and his team leader.

Callum @ Cornmarket

Rated 5 out of 5 stars

New to Cornmarket

New to Cornmarket , staff were very helpful and the price was good . I have'nt had any accidents and had nothing stolen so have had no further dealings with them, hopefully it stays that way .

10 October 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Tom

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. I've been with them for years. They totally matched a cheaper quote and I was so glad they did.

10 October 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Anthony

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

Rated 5 out of 5 stars

Overall great

Overall great

22 October 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Sam

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

Rated 1 out of 5 stars

Unrealistically high premiums are…

Unrealistically high premiums are demanded if you should happen to change your bike during the course of the year and you are then sent a £50 cancellation invoice (payable within 7 days) as a consequence of the existing policy having priced itself out of the market.

This pitfall cannot be avoided as you have no choice but to agree to it when the policy is taken out.

17 November 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Peter

Thank you for taking the time to leave us a review. I am unable to discuss the particulars of your insurance and the cancellation, but if you would like to raise this as a complaint please email us at mail@cornmarketinsurance.co.uk

Callum @ Cornmarket

Rated 1 out of 5 stars

Rip off renewal

Had car insurance for a year. No claims, no issues so have no contact with Cornmarket, apart from monthly texts from them advising their claim line.

Yesterday received renewal quote with price rise of 38%. Called to cancel only to be told rise due to underwriter ceased trading last year. Slightly worrying who was covering me then. Call agent argued I wouldn't get a cheaper quote, and a bizzare claimmthry had issued 'the lowest legally allowed price-, yet 22 other companies coming in cheaper on price comparison sites and have taken new policy with AA at half Cornmarkets pricing. As a new customer I could get cheaper cornmarket quote but like many insurance brokers, Cornmarket seem keen to lose customers at renewal.

14 November 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hello Mr Pearce

Thank you for taking the time to leave us a review. I can see that we have a complaint logged regarding this issue and it will be acknowledged by email within five working days of the complaint being received, after which a written response will follow once we have investigated the details of the complaint.

Callum @ Cornmarket

Rated 1 out of 5 stars

Nightmare to speak to someone on phone…

Nightmare to speak to someone on phone the automated message goes round in circles and can’t speak to anyone

11 November 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi John

Thank you for your feedback, and I am sorry to hear that you are struggling to get in touch with us. If you could please email us at mail@cornmarketinsurance.co.uk FAO Callum and let me know what you would like to discuss, I will ensure you are called by the correct team today.

Callum @ Cornmarket

Rated 5 out of 5 stars

I had my bike stolen

I had my bike stolen. I was eventually offered a fair settlement. The broker especially looked after me and gave me great advice to use with the insurer, to my great advantage. I renewed my policy when I replaced my bike.

26 August 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi there

Thank you for taking the time to leave us a review. We appreciate your positive feedback.

Callum @ Cornmarket

Rated 5 out of 5 stars

I'm sure many of the staff are great

I'm sure many of the staff are great, but we had the good fortune to deal with Paul Casey. Having helped us sort our insurance in a friendly and professional manner, he then had to let us know there was a problem with the insurer (not our fault!) The insurer had threatened to cancel the policy or charge a significant increase in premium. Once I explained the situation to Paul, he took the whole matter in hand in a kind, helpful and professional way and took all the stress out of it. He found an alternative option for us that didn't cost any extra and sorted it all out. He was a pleasure to deal with, and on that basis, I'd highly recommend Cornmarket. Thank you, Paul!

24 October 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hello Karen, thank you for your kind words about the service you received from Paul. I will be sure to read out your review at our next team update. It is very much appreciated. David @Cornmarket

Rated 5 out of 5 stars

The service. Was excellent.

The service via their website was excellent. Once I accepted their services the flow of information was again excellent.

26 September 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Jim

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

Rated 5 out of 5 stars

Very competitive prices compared to…

Very competitive prices compared to other car insurance companies, done everything on line with no problems at all, would recommend this car insurance highly.

20 September 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Joy

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

Rated 5 out of 5 stars

Thoroughly recommend Cornmarket

We chose Cornmarket when we purchased a new car following the theft of our previous one and what a difference from our previous insurers. Found the staff at Cornmarket so helpful and it was much nicer and easier to talk to someone rather than an automated chat system. Helpful suggestions were made by them as well.
Would definitely recommend them.

5 September 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Joan

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

Rated 5 out of 5 stars

First time I have used Cornmarket for…

First time I have used Cornmarket for my car insurance. I found them very competitive for the level of insurance I wanted. They were very professional to deal with. I had the need to speak to someone on their telephone team on a question I had. The phone was answered quickly, and no mind numbing menus. My question was dealt with very well. Overall I have been impressed and would recommend.

10 September 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Mick

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

Rated 5 out of 5 stars

Very happy to insure with Cornmarket in…

Very happy to insure with Cornmarket in Belfast. Competitive prices and quickly arranged for me. Give Cornmarket a call before you renew your insurance.
Thanks for all the staff in Belfast.

11 September 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Nathaniel

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

Rated 5 out of 5 stars

Car insurance

Very competitive prices...much cheaper than my original price...great to speak to customer advisors

19 September 2025
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Caroline

Thank you for taking the time to leave us a review. We appreciate your feedback.

Callum @ Cornmarket

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