Lyndsey Chance on the registration team was extremely helpful, she listened to what I said whilst I was mildly panicking about getting stuck uploading information to the Government Website. Lyndsey re... See more
Company replied
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Henleaze House, Harbury Road, Bristol , BS9 4PN, Bristol, United Kingdom
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Replied to 53% of negative reviews
Typically replies within 48 hours
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They made it very easy for me to investigate a frustrating element of business paying rates. Everyone we dealt with was very helpful from start to end. Would recommend to other business owners.
Thank you to corporate commercial surveyors for helping me navigate a business rates appeal with ease and an extra thank you to James mellish for all the help and information provided. Would recommend to anyone.

Reply from Corporatecommercialsurveyors
Kaycie, from the customer relations department has been amazing! Extremely knowledgeable, excellent customer care and sorted our dilemma out with real determination and understanding. Fantastic service, thank you Kaycie you’re a credit to the company you work for, if more people did their jobs like you we would have no problems at all.

Reply from Corporatecommercialsurveyors
Great, fast, and professional company to work with. The team was extremely helpful, informative, and maintained excellent communication throughout the process. I would highly recommend this business to anyone looking for outstanding service.

Reply from Corporatecommercialsurveyors
We were due a small refund and Charles Grant-Peck phoned and then sorted it out very promptly.

Reply from Corporatecommercialsurveyors
Complete scam
Be very careful, rolling contracts, demands for money, no rent rebates.
We are taking legal action
They did not save me any money, but on the plus side the staff were always courteous and considerate. Special mention to James Mellish - very helpful.
Corporate Commercial Surveyors has been handling my Business Rates adjustment claim since 2024. The case is still pending and being worked on by the team so I can’t yet speak fully to the outcome or recommend the company with conviction, but I can say that my dealings thus far with CCS, have been professional. The case handlers demonstrated themselves to be knowledgable and able to explain patiently and concisely the status of my case during the lengthy process where there can be months at a time with no news or visible progress. Where there was a disagreement in the handling of my case, the issue was resolved confidently and with empathy, and an agreeable resolution was reached in a timely manner (thanks particularly to member of the pre-escalation investigation team, James Mellish), which prompted me to write this review. I eagerly anticipate the resolution of my case.

Reply from Corporatecommercialsurveyors
My experience was good throughout, customer service was spot on, I had a few questions which were quickly answered. Many thanks Charles

Reply from Corporatecommercialsurveyors
I have just had a brilliant conversation with Louise who was so helpful and explained not only their process but the VOA process. Louise so helpful and patient in explaining that gave me comfort that I now understand fully. The customer service demonstrated by Louise was excellent.

Reply from Corporatecommercialsurveyors
Louise has been most helpful in advancing our claim, despite the opacity and needless complexity of the VoA's on-line systems.
Corporate commercial surveyors have saved me alot of money in the last rate period and now the rates have been reviewed I am confident they will perform well again. Charles Grant-Peck has been very helpul and made the whole process stress free. I can recommend this company.
Fantastic service… I’ve had a number of companies continuously calling about Business rates to the point where I stopped listening and would just hang up. Corporate commercial surveyors were recommended to me and I can see why. No pressurised selling tactics, just clear cut honest advice. Would definitely recommend to other businesses.
Good communication throughout - and they secured me a refund of almost £5000!
Well Louise had helped us out so much and she is a true asset to this company, would recommend to everyone
Very helpful and prompt response to any queries

Reply from Corporatecommercialsurveyors
Easy to deal with and very helpful always happy to
take your call.
Also very helpful when trying to complete on line
gateway form.
Rosie is very helpful and professional

Reply from Corporatecommercialsurveyors
Fantastic rate reduction secured
We were skeptical at first when approached about our business rates, but Corporate Commercial Surveyors did a fantastic job. They identified an error in our valuation and handled the entire appeal process with the VOA. We ended up with a substantial refund and lower monthly rates moving forward. Highly recommend their servic.

Reply from Corporatecommercialsurveyors
Finance team helpful, good and easy to deal with.
Rest of the company not so helpful and responsive. Customer facing focus needs to be improved.

Reply from Corporatecommercialsurveyors
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