Corporatecommercialsurveyors Reviews 

I was mildly panicking trying to navigate the government portal and upload our information, but Lyndsey on the registration team was brilliant. She listened to my concerns, kept me calm, and guided me step-by-step through the process. The customer care here is exceptional, and they truly understand how confusing this admin side can be for business owners. Excellent company to work with.

Really happy with the service and support I got from Rosie

Having responded to marketing email a meeting and visit was arranged within hours. Promised significant saving, however once the contract was signed we experienced significant issues with communication, delays, and overall service quality, leading to frustration and extended waiting periods. Emails weren't responded to and no savings materialised. The communication only improved once we looked to cancel the contract and payment was due - the irony !!
Can't help thinking this is a somewhat of a scam

Thank you to Corporate Commercial Surveyors, and specifically to Rosie and Charles Grant. Rosie was excellent and very supportive during our initial onboarding. Charles then took over as our caseworker and has been extremely professional, communicative, and helpful from start to finish.

Just wanted to leave a quick review to say thank you to Rosie Morrissey. She was excellent today in helping us set up our VOA account for our business rates review. She made sure everything was filled out accurately, saving us a lot of time. Very quick, professional, and reassuring.

I was initially a bit skeptical about whether we were actually owed any money back on our business rates, but CCS made the entire process incredibly straightforward. Their team took over everything from start to finish. All we had to do was provide a few initial pieces of information, and they handled the rest with the local authority. The communication was excellent throughout, with regular updates so we were never left wondering what was happening. Highly recommend their services if you want a hassle-free audit.

DONT TOUCH THESE CON ARTISTS WITH A BARGE POLE, JUST WANT YOUR SIGNATURE AND YOURE DONE FOR £2000

Bunch of crooks who are very convincing at first, do all the surveying take the fee, then do nothing and years later tell you that there is no prospect of any reduction. Don't touch them with a barge pole> Sole director has a history of being involved with other companies being wound up/dissolved

Very thorough, supportive and clear on expectations.

Thank you Rosie for helping me with the VOA website

Navigating business rates was seamless with this team. The caseworker explained technical legislation clearly, stayed in touch constantly, and offered upfront fees with no surprises. The surveyor's attention to detail was top-tier, and their thorough, well-evidenced submission got our business valuation corrected. They are approachable experts who truly deliver.

Rosie really helped today with the online registration

Would highly recommend and Rosie helped me immensely- thank you!

We had a fantastic experience. Our caseworker was highly knowledgeable about rating legislation and kept us informed throughout. They were approachable, easy to talk to, and completely transparent about fees. Thanks to the surveyor’s meticulous attention to detail and a thorough, well-evidenced submission, we successfully secured a corrected valuation for our business.

The team was a great help with sorting out the claim and all the paper work that was reqd , would recomend them .

Rosie really was so lovely today helping me over the phone. Great experience so far

I'm undecided whether this is an incompetent, a dishonest or a fraudulent service.

Please review other trustpilot reviews carefully; most (if not all) 5* reviews appear to be at the early stages of their process (registration only), when they are quick to secure payments.

Summary of our experience:

The initial 'free' desktop and on-site survey advised that: "We are confident that there is a strong and well-supported case for challenging the valuation issued by the Valuation Office Agency (VOA)." We were also told that "a rebate of any overpayment since 1st April 2023 will be made and the rateable value set until 31st March 2029 securing you up to 6 years’ worth of savings! "

After parting with £1,595+VAT to engage them to be our agent and apply for the reassessment, it then came down to me to keep chasing for updates.

Finally, 8 months later, they advise:
"upon reviewing the evidence, we do not feel that making a challenge submission on your behalf is in your best interests, as we do not feel the evidence we have on file is strong enough to support the desired outcome."
"I can appreciate that this will be disappointing, however, as your agent we will work in your best interests, the VOA are currently rejecting challenges with nominal or no reductions, and so we feel that making a challenge submission will not work in your favour."

This came after they attempted to charge us another £1,595+VAT for the '26 to '29 period.

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Update July 2026:

Since posting the above, I have been contacted by CCS requesting a conversation:
"To explore whether a mutually acceptable commercial settlement can be reached",
"In the event that a settlement can be agreed, we would anticipate that this would include the removal of the online review and a mutual agreement that neither party will make any further adverse statements regarding the matter".

Ms Lyndsey Chance was very patient and extremely helpful in helping me complete the registration form for the VOA