Corporatecommercialsurveyors Reviews 

344
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for being exceptionally supportive, friendly, and remarkably patient when navigating complex administrative procedures. Individuals deeply value the efficient service and clear explanations, noting that staff members make the entire journey completely stress-free and manageable. However, some customers also noted frustrating delays and a disappointing lack of communication once the initial setup phase concluded. A few reviewers experienced ongoing difficulties with unresponsive support teams, unfulfilled promises, and prolonged waiting periods before receiving any substantial progress updates. Several people expressed disappointment that expected financial savings did not materialize following the prolonged process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism throughout... See more

Service

Users describe positive interactions with service, highlighting that the team is professional, reassuring,... See more

Customer service

Consumers find customer service to be positive, highlighting professional, knowledgeable, and responsive... See more

Response time

Reviewers highlight positive aspects of response time, noting that inquiries and questions are answered... See more

User experience

Customers report positive experiences with user experience, highlighting clear communication and step-by-step... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lyndsey Chance on the registration team was extremely helpful, she listened to what I said whilst I was mildly panicking about getting stuck uploading information to the Government Website. Lyndsey re... See more

Company replied

Rated 5 out of 5 stars

Rosie of CCS has been enormously helpful over the last two days in resolving some VOA issues re CCS Agency appointment promptly whilst we were on their site. She also clearly communicated the ne... See more

Company replied

Rated 5 out of 5 stars

Corporate commercial surveyors are a great company . Completely take all of the hassle out of having a business rates revaluation done. Rosie, was an absolute star, made the whole process very... See more

Company replied

Rated 5 out of 5 stars

Our first meeting was very positive, process was very clear and all completed by them, it was a simple yes you are owed a refund or no your not, we sent over the information they requested and got an... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

344 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(344)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From start to this stage has been…

From start to this stage has been fairly full on. Lots of questions and requests for information, some of which I had no idea about, had it not been for Lyndsey nursing me through I’m sure it would never have happened , so a big thanks to her and her patience

20 April 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the positive feedback - and please be assured that it was no problem at all - it's what we are here for.

Rated 5 out of 5 stars

Customer Service

Rosie of CCS has been enormously helpful over the last two days in resolving some VOA issues re CCS Agency appointment promptly whilst we were on their site.
She also clearly communicated the next steps/action to be taken on submitting the formal Challenge to our RV with the VOA which was very reassuring.

15 April 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you for the positive feedback, Neil - it is appreciated.

Rated 5 out of 5 stars

Easy company to deal with

Easy company to deal with, very straight forward and informative. Even doing the verification online which I didn't know how to do was very easy as Lyndsey sent me an email with a step by step guide to do what I had to do

13 April 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you for taking the time to leave feedback on your experience - it is gratefully received.

Rated 5 out of 5 stars

Very helpful

Very helpful. Explained process really well. Even to a techno idiot like me.

9 April 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks, Stephen. It is a pleasure to read the positive feedback on your experience.

Rated 5 out of 5 stars

Fantastic Customer Support

I had made a slight error when registering our property on Government Gateway and they were so helpful in sorting this for me when I was struggling to sign back in.
Can't thank them enough. The service we have received from Corporate Commercial Surveyors to date has been first class. Nothing is too much trouble.

8 April 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks Denise

Rated 5 out of 5 stars

Lyndsey has done a fantastic job so…

Lyndsey has done a fantastic job so far. Am happy to recommend.

6 April 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the positive comments on your experience with us - it really means a lot.

Rated 5 out of 5 stars

Lyndsey was extremely helpful

Lyndsey was extremely helpful. I wasn't fully prepared but she managed to make me very comfortable and helped with my query. The query was resolved and I am very happy with the service she provided.

30 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for your feedback, Tony. It really helps us.

Rated 5 out of 5 stars

I was recommended to use corporate…

I was recommended to use Corporate Commercial Surveyors and I could not be happier. Everyone I encountered has been highly efficient, friendly, and to the point — they know the kinds of specific and meaningful ins and outs that a lay or business person could never know despite reading the fine print. Highly recommend Corporate Commercial Surveyors if you’re looking to challenge your business rates. 10 out of 10

31 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for your kind and positive feedback on the service received.

Rated 5 out of 5 stars

Rosie Morrisey is a Star

Rosie Morrisey, was incredibly helpful. She talked me through the process and was very patient.

31 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you, Gareth

Rated 5 out of 5 stars

Professional, Helpful, and Highly Recommended

Ms Lyndsay Chance was extremely helpful throughout the registration process. She was clear, professional, and very supportive from start to finish, making everything feel straightforward and stress-free.

Her communication was excellent, and she took the time to answer any questions we had, ensuring we fully understood each step. It’s rare to come across someone so efficient yet personable at the same time.

We really appreciate the help and would highly recommend her services to anyone needing assistance.

27 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you for the positive feedback. It means a lot to us.

Rated 5 out of 5 stars

Professional ,Clear and Concise…

Professional ,Clear and Concise Response on all questions in a very Quick yet efficient Manner. Both Rosie and Lyndsey have been excellent to deal with.

26 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks, Martyn. We will be sure to pass on your positive comments

Rated 5 out of 5 stars

5* so far and hopefully I will some…

5* so far and hopefully I will some sort of reimbursement and reduction in my rates!

The speed in which they have turned this around has been excellent so far and highly recommend Rosie who has been great.

20 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you.

Rated 5 out of 5 stars

Rosie and rest of the team so far have…

Rosie and rest of the team so far have been all very professional and prompt in what they said and did. It will be up to the appeal to see if the outcome will be same as explained and promissed. If so, then the five star rating for the company is worth every penny.

19 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you, Kishore

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