Corporatecommercialsurveyors Reviews 

Ms Lyndsey Chance was very patient and extremely helpful in helping me complete the registration form for the VOA

Rosie Morrissey was excellent with my voa

Rosie was so helpful, couldn’t have registered without her

They’ve found a legal means to run a scam. Just don’t fall for it. You have to pay multiple thousands on a monthly basis from an over estimated future savings on your taxes from the councils/government. All whilst nothing happens. They drag out the process massively so you pay more.
After a few payments we then agreed (and had repeat multiple times), we would now only pay upon receiving the finalised discount they promised on our B rates. We would no longer spend out of pocket with them. They had to deliver. However they continued to invoice and threaten interest to payments “missed”. They’ve just sent an finalisation of our case and have invoiced us the full amount they have “had discounted” for our business rates. Putting us in a worse off position than we started with only a £100 per month actually saved for future business rates payments, no rebates. No money back. All in all we are out of pocket at the end of the process. Shocking customer interactions much like a Bailiff would behave and overall they’ve found a legal means to run a scam.

What a terrible company to use for this. Trouble from start to finish and everything in between.

Firstly, they examine your premises and advise what they think can be reduced. They then take months and months to put a proposal together and argue your case. After all of this they then tried to push us to settle for a reduction just 20% of the original they believed possible. The worst part of this is they just advised us to accept it. We didnt do that as we still felt we had grounds to argue and we were proved right by getting a further 60% reduction. As a result you can see they are only in this to take their cut and don't care for the real savings that can be made for the end customer.

The care throughout was appalling and they were impossible to get an answer from and didn't rush to achieve any deadlines.

The aftercare is even worse. They then try to challenge that you owe them for future rating period challenges even though we don't need a future challenge (as our rate is now correct). Bu they are trying to claim that we want them to claim a future rating period is wrong which we have never spoken to anyone about. But even worse they want to charge us more than £5,000 to do a challenge that we don't need or qualify for.

Horrendous company really really please find somebody else to help you with this matter it will save you so much pain and time and money. All of which are precious.

Thank u for all u help 💓 wat a lovely mannered calm very understanding person u r xxx thank u so much xxx

Rosie was great on The phone answered all my questions to best anyone could really and was so helpful and informative helped me do the voa

Rosie was very helpful, polite and clear. She patient and really helped me with registering on the VOA.

I found the initial registration process a bit confusing, but with the help of Corporate Commercial Surveyors' friendly registration team, the process became quite simple. Looking forward to an equally pleasing experience once the paperwork gets to The Valuation Office Agency.

Corporate Commercial Surveyors have been courteous and professional throughout the process with knowledgeable staff.

Avoid. The slick sales pitch and fast responses at the start are completely misleading.

We engaged them in March 2024, and initially they couldn’t be more helpful quick replies, clear answers, and big promises on timelines. As soon as the deposit was paid, everything changed. Communication dropped off dramatically, and getting any update became a constant struggle, I had to constantly ring up as no one would answer a simple email.

It then took until October 2025 over 18 months just for them to submit a claim to the Valuation Office Agency. That delay alone is unacceptable. We are now facing at least an additional 8 month wait for a response, which could have been avoided with competent handling.

To make matters worse, because the rateable value on the building has increased in this timeframe, they are now asking for additional fees, which I am contractually obliged to pay. please don't make the same mistake we did, you will regret it.

In short: Run for the hills if they contact you!!!

Rosie was fantastic to work with.
From day one, she was informative, engaging and helped us at every step of the process.
Highly recommended,
Thanks again.

Simple and quick after contact, through initial survey and assessment of a realistic outcome for revaluation.

I’m writing this review about the registration lady who was eating when I spoke to from registration.
Very poor experience and quite frankly she was rude and unprofessional towards myself as she was very clearly eating down the phone while dealing with my issue, whilst also becoming loud, coming across as confrontational and frustrated at me asking for help with the registration process just repeating ‘follow the guides I’ve sent you’ despite me repeating I don’t understand the guides.
If this is how the start of the process is I dread to think how the rest of this is going to be and how other staff members will behave when I come to them for advice if I become stuck or need an update in the future, this has made me very hesitant and frankly nervous and extremely dissatisfied that this is how they treat customers.

Please possibly offer her some retraining and a customer service course on communicating respectfully.

Corporate commercial services successfully got me a rates reduction and refund

Currently the service has been very good. Lyndsey Chance has been our agent and has helped us through the process. We are now waiting on survey team to contact us and move forward from there.
Lyndsey has been contacting us throughout the registration process and has been a great help.
Look forward to continuing with the same level of service and a outcome that benefits myself.

Fantastic service. Quick, professional