Two free gifts were supposed to come with the purchase, but no sign of them. I'm not concerned at the loss, as these were just small items and didn't influence my purchasing decision at the time... See more
Company replied
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Two free gifts were supposed to come with the purchase, but no sign of them. I'm not concerned at the loss, as these were just small items and didn't influence my purchasing decision at the time... See more
Company replied
I was informed that my order was shipped on the 8th October 2013, with the tracking number RC900575361HK. I placed my order on the 29th September, over a week prior to my order being shipped. I was... See more
Company replied
I placed this order on 30th July and I have still received no confirmation that it has been shipped! I could forgive that if the parcel had been delivered but no sign or siting of it here in Weston s... See more
Company replied
Placed my 1st order with them Nov'13, product never Delivered n when asked 4 Refund, was given lots of Excuses n kept Stalling as well as Don't really bothered 2 Respond 2 Emails until I Wrote... See more
Company replied
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One item out of stock unfortunately. Paid for this item but credit note issued quickly. Would have been better to know the item is out of stock from website before ordering.
Received parcel very fast. Pleased with product and service
Great item bought on sale bobby brown lip gloss x 3 with free delivery! Great stuff
My order was handled quickly and efficiently and my products arrived in good time and in good condition. Thanks.
Hey,
From searching for the product to placing order to paying and receiving it - all went hassle free.
The only issue is I thought I got the best price for the product, but after buying, a few days later found even cheaper in our local discount pharmacy shop. Well, thats life.
The delivery time not too bad, thats the main advantage.
Great website product arrived promptly.
A little sceptical at first, mostly due to the many unprofessional looking promotional links floating about! ...but after dealing with Cosmeparadise, I can say that they are a truly reputable company who offer competitive prices and quick delivery (although longer than usual due to coming from HK).
First time I used CosmeParadise and all went smoothly
Easily answered questions instantly with live chat integrated into the website. Will shop again.
Purchased a bobbi brown shimmer brick set for a great price and was so surprised when it arrived in less than a week. So happy I have just placed my second order and will be placing third soon.
I found Cosme Paradise quite by accident and decided to purchase some products as the price was excellent and better than any other sites I had explored.
The products took about three weeks but this was not an issue for me as I was not in a hurry.
I would not hesitate to recommend this site.
Well priced provide authentic products l highly recommend cosme paradise
So good price with good service.
Hope they keep more variety range.
Product was original, brand new and arrived quickly with some free gifts... No complaints from me!
You had what I wanted but not the size and I feel you didn't try to acquire a larger one for me. 5mil is a sample size & not suited as a gift. To purchase the amount I kneed in 5mil would be too costly. Thanks for the fast service. Rob.

Reply from Cosme Paradise
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