Cosmetic Couture Reviews 

104
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and tutors for being exceptionally knowledgeable, patient, and welcoming during various aesthetic treatments and comprehensive training courses. Reviewers often share how comfortable they feel, noting that practitioners take their time to explain every detail clearly and ensure personalized care from start to finish. Some reviewers were not happy with the limited practice models available during courses, while others experienced issues regarding professional support and visible treatment results. A few people also mentioned challenges such as unsupportive environments, scheduling delays, and a lack of accountability from the team when problems arose.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising the knowledgeable, supportive, and... See more

Service

Clients share ambiguous opinions on service, with many praising the high standards, professional training,... See more

User experience

Users describe positive interactions with user experience, highlighting warm, professional, and personal... See more

Product

Customers had ambiguous experiences with product, reflecting a mix of satisfaction and concern. Many... See more

Quality

Reviewers share mixed feedback about quality, with some expressing great satisfaction while others report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had the c02 on the lower part of my face. Absolutely amazing result. The practitioner Lorraine explained everything to Daren whom did the procedure to an absolute A1 result. After care was expl... See more

Rated 5 out of 5 stars

Came in today to be a model for Endopulse and it was overseen by Kyle. Such a good experience from walking through to reception met by the lovely Dean to taking my appointment with Kyle. Kyle was rea... See more

Rated 5 out of 5 stars

I’m coming to the end of my level 4 with Stephanie and she’s been an amazing tutor. She’s extremely knowledgeable and does everything she can to ensure you understand the modules and is always on hand... See more

Rated 5 out of 5 stars

Isabella was really helpful at our CCJ training course today. She demonstrated various techniques as to how we can treat the cheeks, chin and jaw effectively whilst bearing each clients facial anato... See more


Company details

  1. Academy
  2. Beauty therapy college

Written by the company

Cosmetic Couture: Your Pathway to Success! 🌟 Cosmetic Couture has earned its reputation as a trailblazer in the field of aesthetic training, consistently delivering unparalleled excellence and innovation in education. With a legacy spanning years of dedication to empowering individuals in the aesthetics industry, we pride ourselves on being at the forefront of cutting-edge training methodologies and industry advancements. 🌟 Our commitment to excellence is reflected in the numerous accolades we've received, including being voted the No.1 Training Provider in 2021 and 2022, as well as securing the esteemed Client Experience Award in 2022 and 2023. These accolades serve as a testament to our unwavering dedication to providing the highest quality education and ensuring an exceptional experience for each and every one of our students. 🏆 At Cosmetic Couture, we understand that the journey to success in the aesthetics industry requires more than just technical skills – it demands a comprehensive understanding of industry standards, regulatory requirements, and the latest advancements in technology and techniques. That's why our pathway courses are meticulously crafted to equip our students with the knowledge, skills, and confidence needed to thrive in this dynamic and rapidly evolving field. 💼 Located at 2b Southstage Michigan Avenue, Manchester, United Kingdom, our state-of-the-art training facility provides the perfect environment for learning and growth. From regulated qualifications to hands-on practical training, we offer a diverse range of courses designed to cater to the unique needs and aspirations of our students. 🏢 Whether you're an aspiring practitioner looking to kickstart your career in aesthetics or a seasoned professional seeking to expand your skill set, Cosmetic Couture is here to support you every step of the way. Join us on your journey to success and unlock your full potential with Cosmetic Couture – where excellence meets opportunity. 🚀


Contact info

4.2

Great

TrustScore 4 out of 5

104 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Replied to 80% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(104)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give zero stars if I could ⸻




⭐☆☆☆☆
Unprofessional, Poor Results, and Zero Accountability

I used to come here regularly and even recommended this place to friends — but after this experience, they’ll never see me again, and neither will the people I referred.

I had nose filler done and it looked wrong straight away — not due to swelling or settling, but because of how it was injected. I raised my concerns and two weeks later got a call, but instead of listening, the person just talked over me and insisted I’d need to pay £150 to have it dissolved. I barely got a word in, so I followed up and explained again: the filler wasn’t “different over time” — it looked off from the start.

The most frustrating part is that the practitioner took absolutely no responsibility for the outcome. I was told someone would call me back to discuss things properly. It’s now been over three weeks and I’ve heard nothing. No follow-up, no concern — just silence.

I’ve since had a second opinion and was told the filler was very poorly done. This place clearly cares more about taking your money and rushing through appointments than about doing good work or treating clients with respect.

Do yourself a favour and go somewhere that values quality and accountability.

16 March 2025
Unprompted review
Cosmetic Couture logo

Reply from Cosmetic Couture

We are truly sorry to hear that your recent experience with us did not meet your expectations. At Cosmetic Couture, we strive to provide the highest standards of care and customer service, so it is concerning to read about your dissatisfaction. We take all concerns seriously and would never want clients to feel unheard or unsupported.

We understand your frustration regarding the outcome of your treatment and your subsequent experience. While results can vary and some treatments do require follow up or adjustments, it is never our intention to rush appointments or disregard any concerns.

We have tired to contact you multiple times to discuss a resolution with you directly.

Thank you
Cosmetic Couture

Rated 5 out of 5 stars

I have had a weekend training for lots…

I have had a weekend training for lots of my courses at cosmetic couture on 20th April to 21st April 2025.. I would like to say both Jane and Heather have been absolutely fantastic greatest teachers they have taught me so thoroughly I really appreciate it! Am so greatful thankyou so much again for the kindness and everything taught by the two 🙏I feel ready to start my own treatments after training from these two individuals. I was given enough models to practice on . I was provided a accomandation as the day was rescheduled but they trained on Easter Sunday and Monday!! Which am really greatful for! I have no negative feedback atall. I was given best training! Was treated very well from start to end . I will be coming back for my level 7 soon . Thankyou again for the fantastic training .

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Have been to cosmetic couture…

Have been to cosmetic couture previously over the years, but most recently twice in the last few weeks, Heather, Jane and Michelle are all great, very experienced Practitioners, make you feel welcome and give you realistic expectations. Would definitely recommend using these ladies

21 April 2025
Unprompted review
Rated 5 out of 5 stars

I first trained with cosmetic couture…

I first trained with cosmetic couture when I started my journey into aesthetics.
They was fantastic then and the aftercare I have experienced from student support is second to none.
I have just very recently completed a one to one session with Jenny WOW she was incredible! From start to finish her knowledge her passion, her kindness in teaching was just brilliant I took so very much from the session.
We was back to back with models I had six faces to work on and fore filled my criteria and more.
I would also like to highlight how wonderful Cathy has been to me too.
Knowledgeable incredibly helpful gone above and beyond for me.
Tutors and student support are fabulous.
Feel very lucky this is my training academy.
CC provides a safe space and work hub for like minded aesthetic practitioners.
Thank you all so much.
Katie
Xx

21 March 2025
Unprompted review
Rated 5 out of 5 stars

first time lip filler

went and got lip injections for the first time by heather who was absolutely lovely. I was slightly nervous as it was my first time, and asked for a natural look and she didn’t pressure me into getting any more than I wanted. would absolutely go back again :)

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Dear Cosmetic Couture Team

Dear Cosmetic Couture Team, especially Michele,

I booked the courses on May 4th, 5th, and 7th and completed the online course in January. Subsequently, I visited your clinic and training facilities in Manchester. My expectations were exceeded.

Michele, the tutor at Cosmetic Couture, taught me so much – both theoretically and practically. Gaining self-confidence and being able to implement it in practice were particularly valuable for me. I cannot thank you enough for that. From the bottom of my heart, thank you, Michele, and the entire Cosmetic Couture Team.

I will definitely continue to work on my practice and further qualify myself. A big kiss and a warm hug to the whole team: Toni❤️Heather❤️, and of course, especially, Michele❤️🙏
Aferdita

5 February 2025
Unprompted review
Rated 5 out of 5 stars

I visited cosmetic couture on Friday as…


I visited cosmetic couture on Friday as a model For a training course in which the educator Michelle was teaching two trainees in skin peel and dermal roller

As a fully qualified educator of 20 years myself, I have to say I was hugely impressed

not only was I taken care of as a client and Model , the treatments were absolutely amazing but also the education that was delivered was done so in the most professional way throughout
Michelle was incredibly patient but also had an understanding of timing
She Explained everything In Great detail to the trainees, answered all questions and offered her extensive knowledge in the correct manner I felt that she went above and beyond in her training techniques and explanations to ensure that her students would deliver these procedures perfectly
I felt safe knowing I was being looked after by a trained and experienced teacher whilst also receiving treatment from a student who was learning
Well done michelle
cosmetic couture should be proud as the service you provided all round was exceptional
And my face and skin feels amazing today

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Kyle was excellent.

Kyle was excellent.
So professional and knowledgeable.
Gave me the right advice that matters.
Wouldn't hesitate to recommend him.
As always receptionist was lovely.
Don't know her name
But please thank her too.
Very happy thankyou

16 January 2025
Unprompted review
Rated 1 out of 5 stars

Booked a training course which got…

Booked a training course which got canceled then traveled from far away to eventually attend after months of rearranging. To be left waiting for hours and sent home after the product wasn't there after confirming with them that the course was going ahead before traveling. Paid for accommodation twice refused refund and no apology for the inconvenience of traveling and money lost, this is their responsibility to make sure the product is in stock complete lack of communication and clearly don't care about their students.

10 October 2024
Unprompted review
Rated 1 out of 5 stars

Booked a course in October cost £998…

Booked a course in October cost £998 the course got cancelled 2 weeks later, I have called several times and still havn’t managed to receive my refund!! Now I’ve been told to call back in the new year as the management office is closed!! Disgraceful customer service!!

14 October 2024
Unprompted review
Cosmetic Couture logo

Reply from Cosmetic Couture

We are really sorry your course got cancelled due to unforeseen circumstances. You have signed your Term and Conditions and you will be offered new dates. As for management not being available it is due to it being the Christmas period and Cosmetic Couture is practically closed due to it being Christmas. In January we will be in touch to arrange your new dates for you to train with us. We do find your comment "Disgraceful customer service" unfair as we are also college and we closed on the 13th December and any enquiries or issues will be followed up in the New Year.

We hope you have a lovely Christmas and we wish you a Happy New Year, we will be in touch in January.

Rated 5 out of 5 stars

I have been going to cosmetic couture…

I have been going to cosmetic couture for a good few years now for different treatments. I have some acne scaring on my face, both practitioner's
( Jane & heather) was very honest with what results I would get from the treatment I am now receiving, which was the scaring would never fully go however could be softened. I would like to say a big thank you to both Jane & Heather for the great results so far ! I also like to say a huge thank you to the best receptionist in Manchester Katie!
Wishing the whole team a fantastic Christmas from a very happy customer Helen 😊

15 December 2024
Unprompted review
Cosmetic Couture logo

Reply from Cosmetic Couture

Thank you for your lovely review. We hope you have a lovely Christmas and we look forward to seeing you in the New Year x

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