3 Boxes delivered on three different days , assembly took about three hours, not difficult but a few screws or stripped. Table is smaller than expected-quite narrow. Could’ve been a little wider. Chai... See more
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Review summary
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Umbrella is as expected. Seems pretty sturdy, we'll see once we start using it this summer. Feels like good value for this umbrella. Great colour selection as navy was hard to find at other retailer... See more
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Fast shipping, product looks like it quality. wifi connection is a pain if it gets done at all. Instructions could be improved for remote. 13 feet of line is restrictive. all things considered I am a... See more
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Products are good and customers satisfied. Problem is with shipping since orders are noted to be delivered but the complete order is not delivered and arrive days later. Tracking info cannot be access... See more
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Company details
About Costway Canada
Written by the company
About Costway.ca
Costway.ca is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for Canadian households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.
Our product selection includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, designed to meet the needs of modern Canadian families. With free shipping sitewide and reliable fulfillment, we strive to deliver a smooth and convenient shopping experience.
Supported by a customer-focused service team, Costway.ca is dedicated to helping families create a more comfortable and enjoyable living space.
Choose Costway.ca for quality, value, and a better home lifestyle.
Our Promise to You
Written by the company
- Trust keeps us always by your side!
- Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.
Shipping and Warranty Guarantee
Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations.
A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.
Contact info
75 Quarterman Road, N1C 0A8, Guelph, Canada
- 7783001840
- cs.ca@costway.com
- costway.ca
Get C$250 Coupons for Your Orders!
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
I still have not received the item I…
I still have not received the item I ordered, only one of the 2 packages.
11 May 2026
Reply from Costway Canada
Dear customer,
for the box#HW66265-22 which is shipped with FedEx tracking number 1ZE78A022037683831, it shows that the package has been delivered on Tuesday, May 26 Left at the Front doorat15:51, could you please confirm with us if you have received the package now?
Warm regards
Costway inc.
Disappointed with our purchase
The table looks nice, but it should not be marketed as a 6–8 person table. When fully extended, you can’t even fit two chairs comfortably on the long sides because the table legs get in the way. One chair fits fine, but the second person cannot sit properly under the table and their legs end up hitting the table leg. We are very disappointed with the design.
It also isn’t worth the hassle of disassembling and returning it. In addition, each chair took about 30 minutes to assemble, which was much more time-consuming than expected.
11 May 2026
Reply from Costway Canada
Dear customer,
We regret for that problem troubled you a lot.
We will report the problem to our factory, and they will do better.
Warm regards
Costway inc
I love the selection of products and…Product selectiona nd prices are great
I love the selection of products and the prices are terrific. Delivery went well. The only thing that could be imporved upon is the comunication around delivery. Items showed up at my door when we were not expecting them.
4 May 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Gazebo ordered arrived safely
Gazebo ordered arrived safely. It arrived in 2 separate orders within days of each other. Instructions were a bit vague but easily went together. It’s everything we thought we were getting. Thank you.
3 May 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
The product I bought was absolutely…
The product I bought was absolutely amazing. It is what the picture looked like and I'll definitely give her a bath tonightscription. Quality is a 10 It came in a timely manner.
4 May 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Over the top helpful with returns and…
Over the top helpful with returns and more than fair with refunds and problem solving
4 May 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
I wish I knew these existed sooner
I wish I knew these existed sooner! We were spending $8 a load on laundry in our building and just had a baby so this will pay for itself in 3 months. It was super easy to install and it holds more than I was expecting. Only issue so far was getting the stickers off the front of it. Would highly reccomend.
4 May 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Great product
Our item took a couple of weeks to ship but it was well worth the wait. The item is strong and sturdy and exactly what we’d hoped for .
An excellent product at a reasonable price!
11 May 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Coffee table
Coffee table : Package was delivered in a timely manner. The product was great quality. The directions of the item weren’t very good. This was my first time ordering from this company and would definitely use them again.
7 May 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
I really like the bag
I really like the bag. More pockets than I know what to do with. It’s too bad it doesn’t ship from Canada so the duties an extra taxes wouldn’t be assessed.
Very happy with my purchase, however!
11 May 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
No customer service.
I received the delivery in open and damaged condition. I paid for delivery protection and nothing was done to help me with my complaint. I wanted an exchange but was met by obstacles and just gave up after twice trying to resolve.
I won't deal Costway again and recommend others against dealing with this company as well.
4 May 2026
Reply from Costway Canada
Dear customer,
We have sent email for you about the issue, please note to check.
Please do not worry about it, we will try our best to help you solve the problem.
Warm regards
Costway inc.
I bought a car for my daughter as a…
I bought a car for my daughter as a birthday gift on May 11, but her birthday has already passed and the car still hasn’t arrived. This caused great sadness and disappointment for my daughter after she was so excited about the car.
11 May 2026
Reply from Costway Canada
Dear customer,
We regret for that problem troubled you a lot.
It seems that UPS has found the package and will deliver as soon as possible.
We will also keep an eye on this package.
Thanks for patience.
Warm regards
Costway inc.
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Still haven’t received it so I cannot…
Still haven’t received it so I cannot review. Ordered May 11th
11 May 2026
Reply from Costway Canada
Dear customer,
Unfortunately the package has experienced a shipment delay and it has arrived at Facility 05/26/2026 1:30. Could you please wait a few more days? After you receive the product and confirm that it is in good condition, please contact us and we can refund CA$35 to your original payment account.
Warm regards
Costway inc.
Order process simple now we will see…
Order process simple now we will see when product arrives
25 May 2026
Unprompted review
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Products are good and customers…
Products are good and customers satisfied. Problem is with shipping since orders are noted to be delivered but the complete order is not delivered and arrive days later. Tracking info cannot be accessed to verify where the item is.
29 April 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Build well and lots of fun
9 May 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
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