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Review summary
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Reviews shaping this summary
I used this company for the first time on this occassion. Easy ordering, arrived early and a well packaged parcel. I ordered 8 items and all were in greater than average quality. Their entire coll... See more
Company replied
Good, swift service, nicely-packed item. Coat is warm and comfortable as well as being somewhat showerproof (I haven't tested it in torrential rain). The zip is good quality and the coat does up to... See more
Excellent service! My skirt was delivered very promptly and I was thrilled to receive it last week. (August, but I cannot remember the exact date! Only guessing a date to fill in on your online fo... See more
Company replied
Company details
- #66 of 256 best companies in Ladies' clothes shop
Information provided by various external sources
We specialise in creating garments that suit and flatter the mature female figure, designed with comfort and fit in mind. Inspired by the rolling hills and picturesque dwellings of the Cotswolds, our exclusive collection is designed in-house, drawing on the finest mills for printing and weaving, where techniques are handed down through generations for exceptional craftsmanship and quality. With free UK returns and a friendly & experienced customer service team on-hand to answer all your queries, it couldn’t be simpler to place an order with us and try it on in the comfort of your own home.
Contact info
Tewkesbury Road, GL51 9FD, Cheltenham, United Kingdom
- 01242 536711
- custserv@cotswoldcollections.com
- cotswoldcollections.com
4.7
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to order on line and the…
Very easy to order on line and the delivery was made on time.
3 June 2025
Reply from Cotswold Collections
Hi Patricia, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Reply from Cotswold Collections
Hi Cheryl, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent purchases. Best wishes, Madeleine.
Lovely skirt fits nicely packed well…
Lovely skirt fits nicely packed well delivered on time ,no complaints happy with purchase
2 June 2025
Reply from Cotswold Collections
Hi Valerie, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Reply from Cotswold Collections
Hi Wendy, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Reply from Cotswold Collections
Hi Lyn, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
The reason for four stars
The reason for four stars, is because I ordered the dress on behalf of my elderly mother who thought she would like it for a wedding. However the style did not suit her and she thought the top fabric was too thin, I agreed. Also it was very simply made so not really worth the cost price.
22 May 2025
Reply from Cotswold Collections
Hi Sandra, we're sorry to hear you weren't completely happy with the item. We will most certainly pass your feedback along to our design team, who consider all customer comments in the creation of our future collections. If you would like to discuss any of this in more detail, please call customer services on 01242 536712. Best regards, The Cotswold Collections Team.
Reply from Cotswold Collections
Hi Margaret, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent experience with Cotswold Collections. Best wishes, Madeleine.
Skirt and tee shirt arrived promptly…
Skirt and tee shirt arrived promptly and well packaged, but had to shorten the lined skirt for better fit.
28 May 2025
Reply from Cotswold Collections
Hi Jon, thank you for your review, your feedback will be really valuable for us as we move forward towards future collections. All the best, Madeleine.
Reply from Cotswold Collections
Hi Joyce, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent experience with Cotswold Collections. Best wishes, Madeleine.
Lovely clothes ,beautifully packed
Lovely clothes ,beautifully packed, exchanged 1 garment for larger size.overall excellent service.
15 May 2025
Reply from Cotswold Collections
Hi Isabella, thank you so much for taking the time to give us your review, we are delighted to hear that you were happy with our service. Best wishes, Madeleine.
Good quick service but unfortunately I…
Good quick service but unfortunately I had to return the items as they were not a good fit for me.
19 May 2025
Reply from Cotswold Collections
Hi Margaret, thank you for your review, your feedback will be really valuable for us as we move forward towards future collections. All the best, Madeleine.
Quality goods at a price
Clothing of good quality finish. Would recommend to friends and happy to purchase more products.
19 May 2025
Reply from Cotswold Collections
Hi Hazel, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent experience with Cotswold Collections. Best wishes, Madeleine.
Reply from Cotswold Collections
Hi Kim, thank you for leaving a 5 star review. This is really appreciated from all of us at Cotswold Collections, especially the designers. Best wishes, Madeleine.
Well made and a good fit
Well made and a good fit. Exactly what was described in the catalog. Ordered 2 lengths and kept the longer 44 length No problems with return and refund of shorter dress
16 May 2025
Reply from Cotswold Collections
Hi Patricia, thank you so much for your product review. We are delighted to see your positive feedback. Best wishes, Madeleine.
Reply from Cotswold Collections
Hi Maureen, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Textured blazer
Gorgeous, stylish blazer. Light and perfect for summer, and enhances any summer outfit. Beautifully made and fully lined.
Delivery was very prompt and the item was carefully packaged.
23 May 2025
Reply from Cotswold Collections
Hi Rhoda, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent experience with Cotswold Collections. Best wishes, Madeleine.
I would like to give 5 stars to our…
I would like to give 5 stars to our delivery drivers Rich & Ant order number: 6044146. They were incredibly professional and friendly. They also went above and beyond to make delivery of our furniture stress free. Thank you again. Regards Craig & Miriam
10 May 2025
Unprompted review
Reply from Cotswold Collections
Hi Miriam, thank you so much for your review. We are delighted to see your positive feedback. Best wishes, Madeleine.
Excellent Company
Highly recommend this company. Prompt deliveries and any problems sorted out same day. Very satisfied with the clothes purchased.
15 May 2025
Reply from Cotswold Collections
Hi Valerie, we are delighted that you decided to choose Cotswold Collections, thank you so much for your review. Best wishes, Madeleine.
The garment is lovely but does not…
The garment is lovely but does not match the clothing I bought it to go with
14 May 2025
Reply from Cotswold Collections
Hi Hilary, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Quality clothing .
Cotswold Collections are very good to order clothes from , very nice quality blouses , very pleased .Ordering is easy , delivery is swift . Only dissapointment was the delivery charge is quite expensive and acknowledgement of returned item not very quick .
21 May 2025
Reply from Cotswold Collections
Hi Linda, thank you so much for your review. We are delighted to see your positive feedback. Best wishes, Madeleine.
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