County GolfReviews 

182
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered 3 shirts and when arrived they were vastly bigger than the measurements in the diagram, far to big, got a refund less the £3.95 delivery fee and had to pay to return them so almost £8 out of p... See more

Rated 5 out of 5 stars

I’ve had a great experience with County Golf. Delivery was prompt, they responded quickly and resolved an error with my order, and they refunded multiple returned clothing items without any issues. I... See more

Rated 1 out of 5 stars

Avoid this company unless you know which size you are for specific brand. Ordered usual size, way too small, on phoning them they admit, yes that brand does run smaller, no indication on site about... See more

Rated 5 out of 5 stars

Excellent value golf clothing. Used numerous times and always been really happy with quality and price of goods. Size guide on tops is excellent, giving actual clothes measurements which is important... See more

3.0

Average

TrustScore 3 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(182)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* Customer service and prices

I have ordered a few items from County Golf now and the prices are unbeatable (trust me I've bought a lot of golf gear). I recently had a mix up with my return whereby the post office essentially didn't return the item as paid for. The team refunded me the amount after requesting proof of postage, which was a superb gesture. Will use the refund to shop with them again and grab some more bargains.

20 September 2021
Unprompted review
Rated 2 out of 5 stars

Great prices, Poor delivery

You can fault the products they sell or the price they sell it for But the delivery is rubbish, if was free I could accept waiting 5 days or more but we are for a 48 hours delivery which never happens, perhaps they not use Royal Mail.

17 August 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service.

Fantastic customer service.

Had a query for the team. Was answered really well. My query was based on a pending delivery, something which I completely understand is out of the hands of the company once in the hands of the courier. Nevertheless county golf took action immediately leaving me completely satisfied with the end result.

Customer service is at the top of this teams agenda and I can only recommend a company like that.

Hats off

5 August 2021
Unprompted review
Rated 5 out of 5 stars

Superlative Service.

Nearly two years ago I bought a pair of trousers from County Golf. Then I was diagnosed with Multiple Myeloma. Then I was house-bound by Covid and by the time I could play golf again I had put on weight and the trousers no longer fitted. I contacted County Golf who said that if the trousers still had their labels on and if they still stocked the size I now needed they would exchange them. I have just received the new trousers. This isn't just Customer Service, this is Bloody Marvelous Customer Service. I now know exactly where I shall buy any more golfing attire that I need.

30 July 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Ordered a couple of times now and my order has come within days. The last time I noticed that the jacket I had ordered had been reduced the day after. Contacted them and they refunded me the difference. Good customer service and have their site as one of my favourites as they have great prices.

13 July 2021
Unprompted review
Rated 5 out of 5 stars

First time ordering after a…

First time ordering after a recommendation on Golf Monthly forum. Ordered two Adidas polos for a bargain price. Ordered on Thursday evening and arrived this morning. Well packaged and item as described.
Will be ordering more items again. Great prices.

26 June 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent company to deal…

Absolutely excellent company to deal with. Over the years, I've placed several orders with this company. Principally, my reasons for ordering from them are largely based on price/cost. I know & appreciate there are golf suppliers who promote themselves as being "Discount" suppliers, however, I've found that their rhetoric doesn't match the true cost to the consumer. By contrast, County Golf DO provide great value for money. Their customer service is excellent. From a courteous e-mail acknowledging receipt and thanking you for your order, to delivery within a couple of days, is positively encouraging and I can / Do highly recommend this company.

17 June 2021
Unprompted review
Rated 5 out of 5 stars

Always a great selection of golf gear…

Always a great selection of golf gear at really competitive prices. Quality is of a high standard & service is exceptional. On the few occasions I’ve had to amend an order or cancel, the customer service team have always been quick to help.

30 May 2021
Unprompted review
Rated 5 out of 5 stars

Placed an order for polo shirts on…

Placed an order for polo shirts on Sunday and realised I had ordered incorrect size on two items. Contacted County Golf by e-mail, they responded same day.
Issue (which was my fault) was sorted out on Monday and the order despatched same day, delivered as per original timescale.
Great prices and fantastic service. Will definitely be using them again.

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Terrific all round service

Have got to say have been ordering now for 6 months and everything from deliveries and when I have to do returns have been perfect, customer service has been outstanding,would highly recommend to anyone.

8 April 2021
Unprompted review
Rated 5 out of 5 stars

Swift and efficient

I have I ordered from this website multiple times now and it is always delivered swiftly. The products are very good value for money and cater for the larger golfer. Would highly recommend if you don’t like paying American Golf prices.

7 April 2021
Unprompted review
Rated 3 out of 5 stars

returns policy

Probably will not use again , disagree with returns policy,
item was as described , delivery was good ,
but £3.95 for delivery then £4.00 return as item was too small and then another £3.95 if i wanted a different size
i dont think so

12 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and products

Having had an annoying experience with a big national company, how refreshing to have dealings with a company that treat you as a proper customer. The products are very good value for money. They accidentally sent me the wrong item - understandably, because the manufacturer hadn't actually labelled it - right pattern size etc. County Golf were very helpful; sent the correct item immediately and refunded my postage for returning the goods sent in error. Very pleased with their prompt and friendly service and will definitely use again.

25 February 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous Range

I buy all my golf clothes on this website - great range; leading brands (Ping and UA are my favs); and low prices. Why shop anywhere else!
Delivery has always been very quick and the clothes come on their hangers(if applicable) and plastic wrapping for protection.

9 February 2021
Unprompted review
Rated 1 out of 5 stars

I recieved the Calvin klien quilted…

I recieved the Calvin klien quilted zipper. The sleeves and cuffs are of appalling quality. Either county golf are selling fakes or Calvin Klein tops are now rubbish. Comfy and nice but the cuffs are so bad you wouldn't believe unless you seen them

23 December 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look