Course Gate Reviews 311

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpfulness and politeness of the staff, noting their dedication to ensuring satisfaction and providing clear guidance. The customer service is consistently highlighted as excellent, with many appreciating the quick and efficient resolution of issues, often receiving immediate assistance. Reviewers find the courses user-friendly, enjoyable, and filled with valuable information, covering a wide range of topics and offering a smooth learning process. However, some people mentioned experiencing web issues, such as pages not loading or courses not opening, and found the website's layout and functionality sometimes problematic. Additionally, a few customers felt that some course content was outdated, lacked practical elements, or did not include expected video tutorials, leading to some disappointment.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the courses user-friendly, enjoyable, and... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and efficiency of... See more

Product

Customers consistently note ambiguous experiences with the product, with many finding courses informative and... See more

Customer service

People report positive experiences with customer service, often describing it as great, wonderful, and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its ease of use and navigation.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m loving using Coursegate to get qualifications in various fields. All the courses I’ve taken so far have been user friendly, enjoyable, and the course modules have been filled with valuable l... See more

Company replied

Rated 5 out of 5 stars

Very good company providing a wide range of courses at very affordable prices. A good way to improve my skills or learn something new. Whatever you looking for most likely will be there as there are... See more

Company replied

Rated 5 out of 5 stars

Have used this company a few times, any issues have been rectified swiftly, not that there have been many, only an issue with bought courses appearing on my account, but used WebChat and was resolved... See more

Company replied

Rated 5 out of 5 stars

I have completed the level 2 light vehicle maintenance and found it very easy to understand, well explained and the topics covered, helped me a lot. I often work on my projects and the course helped... See more

Company replied


Company details

  1. Education Centre

Written by the company

Our vision is to maintain the good credibility, we established ourselves as a provider of good quality, affordable, accessible, and convenient online courses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

best response

9 February 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hey Emmanuel,

Thank your for sharing your experience with us!

Best wishes,
Course Gate

Rated 5 out of 5 stars

Very helpful

Very helpful. Could not do more to help me. No matter what question i wanted to ask it was not deemed silly. Cant wait to start studying now!

7 February 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Natalie!

Thank you so much for sharing your kind words with the community and us. We are pleased to know that you are satisfied with our services.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Fast reply

Fast reply
I love it

4 February 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Twomie!

Thanks for the 5-star review. We appreciate it from our hearts.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

I've done a few courses with coursegate…

I've done a few courses with coursegate and will continue to do more.
Their customer service is superb. Unlike some online course providers who are solely about business as usual. They take your money and you can't get through to for any assistance

Coursegate is great. The content of the courses are value for money and are good for personal development or if you are planning to change your career and want to get a taster of what is to come. Good for jazzing up your resume as well.

Thank you Gary! Thank you Coursegate!

2 February 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Simone!

You're welcome. We are thrilled to know about your experience! We are incredibly grateful to know that we have been able to meet your expectations.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

I would recommend

I have completed many courses with Coursegate and have recently passed an Advanced Health and Safety plus Port Managment (Logistics) courses, the modules are full of information and interesting tidbits that you would not expect. The customer services are helpful and go above and beyond to help out and would recommend Coursegate to anyone thinking about taking an online course

12 January 2022
Unprompted review
Rated 5 out of 5 stars

Very helpfully staff sorting out a…

Very helpfully staff sorting out a wowcher issu

5 January 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Peter!

Thanks for the amazing feedback. We are pleased to know that you got proper support from our end.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

The course has helped with my promotion at work.

I have done this course, I found when needed advise the response was quick. Very happy and this has helped me get a promotion at work.

4 January 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Victoria!

Thanks for the 5-stars. We are pleased to know that you are satisfied with our services.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Very polite and friendly

Very polite, professionally explained everything over a phone conversation and solved my issue straight away within the conversation

31 December 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Linda!

We are so happy to know that you got adequate service from our end. Thank you so much for sharing your kind words with us.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Very helpful experience over chat

Very helpful experience over chat. Quick solution to my issue and polite.

31 December 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Amy!

We are so grateful to know that the issues you faced were solved over the chat service. Thanks for choosing Course Gate.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Very fast and supportive

Very fast and supportive , Many thanks to you

30 December 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Fahad!

You're welcome, and thanks for the fantastic feedback.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Helpful

Helpful, polite quick clear steps to follow.

28 December 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Esther!

Happy to know that you are happy with our services. Thanks for the 5-stars.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Excellent service

Excellent service.
I have many certificates from courses I have taken and love the layout and content of every one of them.
Customer support is awesome too. 👍

27 December 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Leanne!

Thanks for the 5-stars. We are grateful to have you with us.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Absoloutley Fab

Absoloutley Fab - By far the easiest course to follow, the audio really helps you take in all the information.
Highly recommend!

23 December 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Ayse!

Happy to know that we were able to meet your expectations. Thanks for supporting us.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Excellent course and customer service

I contacted coursegate regarding my certificate, after finishing an Internal Auditor course, super service, excellent course, very pleased :)

6 December 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Jenny!

Happy to know that we were able to meet your expectations. Thanks for supporting us.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Very good service

Very good service, I've started BSL it's quite different from ASL but I'm so excited to learn and be able to communicate with deaf people. I always had permission for sign Language and I had many deaf friends growing up. I'm really excited and I'm loving it already. Thanks Gary for explaining everything. X

1 December 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Lina!

We are grateful that you took the time out of your busy schedule and shared your experience with us. Good luck with the course! I hope you will enjoy it.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Excellent Excel Course

Excellent. I am currently completing the online Excel course. This course is perfect for someone new to excel right through/and to include advanced - I work with excel everyday and wanted to strengthen my skills. The course is easy to navigate, you can choose where you want to start/topics you want to learn and can access them as many times as you like. Each topic contains multiple videos which works perfectly. There is also a test at the end. The tutor is clear to understand and the explanation with examples is really helpful. I have learnt so much so far. I would highly recommend. Thanks to Gary too for his assistance online.

25 November 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi! We are pleased to know that you had a good experience with us. Gary is one of our bests; he always does his best to help our learners. Thanks for choosing Course Gate.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Course Gate have been very helpful…

Course Gate have been very helpful throughout my learning. The best online teaching course. I have learnt a lot and this has helped me in many ways to grow as a person. Thank you for a great team and courses.

18 November 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Bilal!

You're welcome, and thanks for sharing your kind words with us. We are pleased to know that we have been able to make a positive impact on your life.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

The voucher codes I had to input in…

The voucher codes I had to input in order to start the courses were not being accepted. Gary loaded them for me manually. He was patient, helpful, and extremely efficient. Cheryl Robertson

4 November 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Cheryl,

We are incredibly grateful that you took the time out of your busy schedule and gave us a 5-star review. We are pleased to know that Gary was able to help you when you needed. Thanks again for the 5-star review.

Best Wishes
The Course Gate Team

Rated 5 out of 5 stars

Paul Allen helped me fast and…

Paul Allen helped me fast and efficiently to get get exactly what l was looking for. No Hassle

3 November 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Gail,

We appreciate that you took the time out and gave a 5-star review. Paul is awesome! He always does his best to help our learners.

Best Wishes
The Course Gate Team

Rated 5 out of 5 stars

extension of my course

I requested an extension of my course, not sure if I would be granted this. Once again Course Gate have been great and I was given an extension (sigh of relief 😮‍💨). Paul Allen was very helpful, so thank you Paul. 😃

21 October 2021
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Paula,

Thanks for the excellent feedback. Paul is awesome! He always does his best to help learners.

Best Wishes
The Course Gate Team

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