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Rated 1 out of 5 stars

This site use SEO (search engine optimization) to get ranked high on google, but does not display the information that is presented to the search engine. It's a bait-and-switch. Don't use it. Wish I c... See more

Rated 1 out of 5 stars

Absolute trash. Garbage as a study tool and it's become "AI integrated" so it's even more slop than it was. Don't bother with this one. It's extremely expensive for something that doesn't work correct... See more

Rated 1 out of 5 stars

absolutely do not recommend. the customer service agent initially denied my refund request despite it clearly qualifying under the company’s own refund policy (what scared them away were... See more

Rated 1 out of 5 stars

Feeling ripped off. The fees are way too high for what you get, and they sneak in extra charges without clear warnings. Using their site is more frustrating than helpful; finding anything useful is a... See more

Company details

  1. Educational institution
  2. Association or organisation

Information provided by various external sources

Instant access to millions of Study Resources, Course Notes, Test Prep, 24/7 Homework Help, Tutors, and more. Learn, teach, and study with Course Hero. Master Your Classes™


Contact info

  • 2000 Seaport Boulevard, 94063, Redwood City, United States

  • coursehero.com

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I’m not surprised that customers are…

I’m not surprised that customers are losing interest in Course Hero. Recently, I saw a job posting for a tutor position that was open only to applicants from the Philippines and India. This narrow focus seems discriminatory and unfair to qualified tutors from other countries who could add real value to the platform.

Limiting opportunities by region not only restricts the diversity of insights available to students but also alienates skilled professionals eager to help. It’s disappointing that Course Hero isn’t embracing a more inclusive, global approach to hiring. For a platform that relies on diverse expertise, this approach feels shortsighted.

No wonder customers are exploring better options. Course Hero should focus on making meaningful improvements to both its service and its hiring practices.

31 October 2024
Unprompted review
Rated 1 out of 5 stars

When you buy a subscription

When you buy a subscription, the resulting message shows that they will automatically renew it, regardless of whether you want to or not. In addition, I could not find any other accounts pages showing more info on this.

5 November 2024
Unprompted review
Rated 1 out of 5 stars

Its a waste no actual answers provided

First off I signed up for the $29.99 plan and am being charged $39.99. They won't answer me so I have had to open up a dispute with my credit card company. Also, I cannot get any actual answers. What I get is instructions on how to get the answers. I already have those instructions. I want to know the answers the "experts" come up with so I can compare them. Since April this has been a never ending circle of issues and no actual answers. Course Hero cannot explain it nor will they refund anything. I'm at the point where I can prove all of this and will be request the last six months to be refunded as no actual answers have been provided. Its a waste

21 September 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD!!!!!!!

Signed up for month to month they charged me 180.00 and refuse to refund it because I looked a at document. Total scam and fraud don't sign up!!!!!!!

9 September 2024
Unprompted review
Rated 1 out of 5 stars

Fraud not worth

1. They charged me for three months in advance when I only wanted to be charger per monthly.
2. I GOT A 78% on my test. So much pay for what?

7 September 2024
Unprompted review
Rated 1 out of 5 stars

Biggest fraud company

I was a top rated tutor at Course Hero for past 2 years. One fine day they terminated my tutor account which had almost 250 USD. I have written at least 50 emails everyday and I did not get any reply from them. It is a biggest fraud company I have ever come across in my life. They are stealing hard earned money from tutors. Do not waste your time as a tutor at Course Hero. Currently, I am working at Chegg, which is a genuine company for tutors.

29 January 2024
Unprompted review
Rated 1 out of 5 stars

I received an email notification of…

I received an email notification of violation and termination. First off I stop giving this site my assignments and exams years ago. Secondly, I have over 2.5k views and comments of how my work assisted people with passing their courses because I actually submitted my exams that I took and passed. So..how do you violate anything when people are using your original work for years. While in grad school I figured let me use them for their subscription because I wasn't able to load any more work to them because I didn't have any I was seeking assistance. Their subscription was horrible because their tutors work/ assistance on questions took days to resolve and when they responded the work was ALL incorrect! I requested my money back and never looked back. So be aware that paid subscribers will get subpar work and worthless unlocks from whomever they have assisting you. I just know personally that I don't use them or rely on any of their work. Years ago they were OK but now it's terrible. Hope this can help someone to avoid them beforehand or you'll receive emails years later stating your in violation and your account is terminated for your actual coursework you've submitted years ago.

12 August 2024
Unprompted review
Rated 1 out of 5 stars

Malicious website

I created account as Tutor and all required documents were uploaded but without any justified reason, my application has been regretted, while I passed the prescribed test.
This website seems to be fake and malicious and not trustworthy.

9 August 2024
Unprompted review
Rated 1 out of 5 stars

Shady!

Shady!! I signed up for a trial, downloaded one document, decided it wasn’t for me, canceled immediately and they billed me almost $50 and I cannot get it back! Avoid at all costs!!

30 July 2024
Unprompted review
Rated 1 out of 5 stars

Find Any Other Option!!

Find another alternative, especially if you are considering paying for a subscription. Once you subscribe you get to unlock 30 documents per 30 days. Problem is that every document you unlock counts towards that 30, whether they are of value, are accurate, relevant, or even contain any information at all. Worse still you can not tell if the document is of any value until after you unlock it and lose one of your 30 unlocks. Course Hero don't care about quality assurance at all so expect to use up at least half of you unlocks on useless and sometimes gravely inaccurate information. Don't get me started on there customer service - that is an oxymoron!! DO NOT USE THIS SERVICE. GO SOMEWEHRE ELSE

1 August 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam. I am a Tutor

This company is a scam, I am a tutor in Nursing, Biology, Health Science, Nutrition, Pharmacology and Anatomy. They terminated my account even after doing verification. I requested them to allow me withdraw my money 1200usd but they did not respond to emails. The worst company ever. Students should boycott this company. I can help students in the above mentioned subjects, reach me though winnienthenya100at gmail dot com

25 July 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They just closed my account without any prior notice before withdrawal time. And even after verification they said I violated the rules. I worked day and night and this is what I get. This company is a total fraud. I'm going to file a complaint with the help of my cousin who is in US. They have cheated so many people and this needs to stop.

16 July 2024
Unprompted review
Rated 1 out of 5 stars

I would give this company a 1

I would give this company a 1, if I could. The subscription is not really a monthly subscription. Their terms are not presented when you activate your account. The material and answers are mostly inaccurate and you are literally charged a monthly fee and by the question. Buyer beware!

26 July 2024
Unprompted review
Rated 1 out of 5 stars

Course Hero encourages contract…

Course Hero encourages contract cheating and plagiarism. Providing answers to assignments for other students amounts to academic misconduct. When detected by a University, the resultant academic misconduct record may lead to a student being unable to enter their chosen profession.

30 May 2024
Unprompted review
Rated 1 out of 5 stars

Charged me twice

Charged me twice, I asked for a refund bc I was unaware of the recurring membership, completely rejected. It seems their motto capitalizes on money over actual usefulness and learning. No customer service present.

27 June 2024
Unprompted review

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