Overall, it was a very good experience. Courthouse clearly values its customers and takes pride in the service it provides. I liked the product, and its price was reasonable — something I really ap... See more
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Located in the charming town of Wiveliscombe in Somerset, The Courthouse Interiors is a family-run independent one-stop design shop bursting with inspirational homeware and whimsical wares. With multiple ways to pay & easy returns, Courthouse Interiors now offers international delivery.
The Square, TA4 2JT, Somerset, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good pricing and a great selection of interesting design. Excellent packing and fast delivery.
The store's website is excellent, the order was processed quickly, efficiently and with great packaging, the service from the sales team is excellent, and at the end of the day the shopping experience was very pleasant, so I found it appropriate to write a thank you note, this is how we should always act.
ALON
Products are beautiful, well packaged and always a delight to purchase from Courthouse Interiors.
Excellent product and customer service, well protected for delivery, would purchase from again.
Be aware that Courthouse Interiors, in some cases as this one, debits your card for products they don’t even have in their own warehouse. They had stated it will be delivered within 10 days but kept delaying delivery, wasting my time FOUR times stating it will be next week, over and over and over again with long emails that are poshly written and trustworthy sounding but really are just empty words. With each new deadline you are given the impression that it's the true one, stringing you along. The latest agreement was that it would be delivered ONE Month after purchasing date. I then didn't hear again and found out after having chased them yet again (as they didn't even have the courtesy to get back in touch) that it would NOW take an additional TWO MONTHS, which would have made the total of delivery time THREE months instead of the 10 days initially stated! Most unprofessional company I would not trust with debiting my account ever again keeping money for a product which you then eventually have no choice but cancelling and asking for a refund as you find out that 'Surprise Surprise' the product is actually coming from another company abroad who can't even deliver it either! What a waste of time.

Reply from Courthouse Interiors
Great staff, very helpful and friendly.
Very pleasant experience, thank you!
Ordered an item on 30/12. Appreciate delivery won’t be within their 10 day guarantee with Christmas and new year. It’s now a month later and item still not arrived. The company aren’t replying to my emails or phone calls. I’ve asked for a refund and to cancel the order. No reply.
Absolutely awful customer service, I like to support independent companies bit this one doesn’t deserve it

Reply from Courthouse Interiors
Purchased an expensive £3k wardrobe from CourtHouse Interiors and paid for professional installation. During the installation, the installers damaged our existing furniture (bed) and installed the item incorrectly, leaving it poorly finished and not as advertised. There were scratches and marks on the product too.
We raised the issues promptly and provided details and pictures, but both Josh and Oliver (owner) refused to take responsibility or provide insurance details, despite the damage occurring during their installation or acknowledge that the unit had marks/scratches and the doors especially weren't fitted properly.
Mistakes can happen, but what matters most is how a business handles them. In this case, the lack of accountability and after sales support to rectify or resolve has been very disappointing. I asked if the product could be made good and they responded saying they would charge me for a collection and not refund the installation charge and I had 'high standards'.
Based on our experience, I would not recommend CourtHouse Interiors at all, if you expect care, quality workmanship or fair resolution when something goes wrong.

Reply from Courthouse Interiors
The most amazing customer service, they went above and beyond to help me.
Also their prices and delivery costs are very reasonable compared to other similar shops.
Great service from Courthouse Interiors. Really helpful and knowledgeable staff, quick to reply to my queries. I bought some glassware as a present, which were well packaged and arrived on time. Thank you
Third time ordering from courthouse, never disappointed, always statement pieces that make the house pop, will be back for more. Fast fast shipping too
Great customer service but delivery came very late - ordered in November, did not arrive until January. Communication on delivery time could be improved.
For context, I'm a Canadian customer.
The order finally arrived . The customer service has been helping me check with the courier almost every day. They are very helpful
Shipping was faster than expected. The item was very well packaged. I am very happy except for the tarrifs but that's not the fault of the seller. I would purchase again.
Incredibly fast shipping to the other side of the pond (Australia). Beautiful products.
I can’t tell you how thrilled I am with my purchase from Courthouse Interiors!! After years of swooning over the Seletti X Toiletpaper mirrors, I treated myself to a smaller version in the sale. I absolutely adore the design and hope to one day own my very own Seletti X Toiletpaper Baroque Mirror. In my quest for ‘the mirror’ I stumbled across my most favourite purchase ever for our new home!!!! Unbelievably ridiculous but incredible circus mirror which I absolutely adore!! Thank you for all the quirky beautiful madness your store provides. ♥️
The quality of the wall paper is very good, the delivery took longer that excepted but the wait was it's worth it.
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