If you’re looking for a luxury handbag or clothing, do yourself a favor and stop in at Couture USA in Tampa, Florida. Great selection and the team of associates could not be more helpful and assist y... See more
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I have been buying and selling at Couture for over 10 years! Catherine and her team are knowledgeable and professional. They are a great selection and always getting new items- would absolutely recomm... See more
Amazing store. The staff was so helpful and friendly and they have the best prices out of any designer consignment I’ve seen. 10/10 recommend!
Great company! The condition of the bag was better than I thought and their customer service is awesome. I highly recommend them.
Company details
About Couture USA
Written by the company
Couture Designer Resale Boutique offers a wide selection of authentic pre-owned designer handbags, jewelry, accessories, shoes and apparel featuring luxury designers that include Chanel, Louis Vuitton, Gucci, Hermes, David Yurman.
Couture VIP
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+75 OFF your first purchase
Sign Up100% Authentic – Free Shipping – 30-day Returns
Every item goes through a thorough review process to ensure it is a 100% authentic luxury piece, or your money back. We offer free standard ground delivery (Continental US only). All orders placed through Couture USA are shipped fully insured.
Contact info
10117 Montague St, 33626, Tampa, United States
- (888) 969-7455
- service@coutureusa.com
- coutureusa.com
4.6
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
A personal & professional, feel good purchase experience
The classy, professional staff made me feel like a personal touch was still part of the genuine experience each customer deserves. The Baume & Mercier Watch was graciously received as the perfect Mother’s Day Gift 🎁.
7 August 2021
Reply from Couture USA
Hi Chris,
We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.
We hope to see you again soon!
GREAT CUSTOMER SERVICE
6 August 2021
Reply from Couture USA
Hi Syn,
We’re delighted to know you had great shopping experience with us. We try our best and truly appreciate your review and feedback.
I’ve been a customer at Couture 5…
I’ve been a customer at Couture 5 years.
I Obtained this gorgeous Chanel. Shop with confidence knowing everything is authentic. Layaway is a plus. Alina was fantastic helping me to be sure this was the proper piece for my collection. The entire staff are knowledgeable, and can answer any concern. Thank you for making us all feel special in Couture. I love this purse.
4 August 2021
Unprompted review
Reply from Couture USA
Hi Brenda,
We’re delighted to have you as such a loyal customer of Couture. So glad Alina was able to help you once again and that you love your new Chanel handbag.
We hope to see you again soon!
Excellent Customer Service and beautiful items
I’ve brought a few items from Conture USA and the items are always as they were described on the website. In prestige condition. When I’ve had questions I called the store and always received excellent customer service. I refer them to friends and will buy from them again.
1 August 2021
Reply from Couture USA
Hi Cherell,
We’re delighted to know you always have an amazing shopping experience with us and love our items as much as we do. We try our best and truly appreciate your review and feedback. Thank you for referring us and helping us to keep growing.
We hope you enjoy your new purchase!
Great staff beautiful personality
17 July 2021
Reply from Couture USA
Hi Deborah,
We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
Great Service
The bag came very quickly and was well packaged. Thank you! I love my new bag!
5 July 2021
Reply from Couture USA
Hi Alivia,
We’re delighted to know you received your new handbag promptly and that you love it as much as we do. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
Frustrating "NOT"-buying experience
I was not able to buy the product, as 4 confirmed orders were canceled without reasons. I have tried multiple different credit cards, AmazonPay, and PayPal. All got rejected even tough all payment methods were covered. Customer service was friendly, but in the end, I could not (!) spend more than 1k USD for a product I wanted to buy.
Exceptionally bad experience. My assumption is, the product is actually not available and people are just lured to the store. Can absolutely NOT recommend.
12 June 2021
Unprompted review
Reply from Couture USA
Hi Susanne,
We are very sorry that we were unable to process your orders and that you had a bad experience. Customer service is very important to us and we value every customer.
Unfortunately, since the order had different names and addresses, our system flagged each order attempt as high risk of fraud, in response we were unable to move forward with the orders. Even though the original payment methods were accepted, they are just pending transactions that can be cancelled or captured.
We would have loved to be able to sell you the handbag you ordered but as we explain the reasons to you on over email communication, the risk was too high. For future reference, we recommend contacting us so we may be able to process the order over the phone verifying the customer identity.
We can assure you that all the products that are shown on our website are available to buy online or in our retail store. We have been in business for almost 18 years and ship all verified orders within one business day.
Once again we are very sorry for your bad experience.
Such a good time for me to email me
20 May 2021
Unprompted review
Excellent Product
Excellent quality with reasonable quantity. Great work Coutureusa.👍
18 May 2021
Unprompted review
Good design of the products
Good design of the products. I appreciate you to keep up this quality. Price is relevant with the quality.
18 May 2021
Unprompted review
I want to thank the shopping assistant…
I want to thank the shopping assistant for the help to make a final decision. You don't even realize how important your job is indeed. You help to choose small details that can make your wardrobe unforgettable and impress the people you like. Thanks again. Definitely come back fo more.
28 April 2021
Unprompted review
Coutureusa The Best
The Best very professional staff and the items are in great condition I just love shopping at coutureusa can't wait to visit the store in person to meet the staff from Brooklyn to Tampa
29 March 2021
What a Gem!
Just a beautiful place to shop. The young ladies extremely pleasant and helpful. Allowed me to browse at my leisure. Will be back again and again!
24 March 2021
This was my first online order
This was my first online order. I was very satisfied with everything.
19 March 2021
Love my new bag
17 March 2021
I purchased my 1st Chanel bag
I purchased my 1st Chanel bag, and I’m excited to wear it. It was packaged well and was exactly as I viewed and really much more. It was perfect for me. I will be back to purchase more! This is probably my 8th or 9th purchase from Couture USA and you have never dissatisfied me.
Thank you
Susie A
13 March 2021
Miralep 140 Platform Pumps - Black/Gold Size 39
I love Love LOVE my shoes!!! They fit me perfectly! I just have to relearn walking in 5" heels again - like riding a bicycle, it comes back to you. They're beautiful, exactly as described. I am very pleased & very satisfied w my purchase. I highly recommend Couture USA!
13 March 2021
The team is always helpful and…
The team is always helpful and courteous. The store is well organized and the product is nicely displayed to draw the buyer in...I should know I get drawn in every time I visit.
11 March 2021
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