Couture USA Reviews 

1,136
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

If you’re looking for a luxury handbag or clothing, do yourself a favor and stop in at Couture USA in Tampa, Florida. Great selection and the team of associates could not be more helpful and assist y... See more

Rated 5 out of 5 stars

I have been buying and selling at Couture for over 10 years! Catherine and her team are knowledgeable and professional. They are a great selection and always getting new items- would absolutely recomm... See more

Rated 5 out of 5 stars

Amazing store. The staff was so helpful and friendly and they have the best prices out of any designer consignment I’ve seen. 10/10 recommend!

Rated 5 out of 5 stars

Great company! The condition of the bag was better than I thought and their customer service is awesome. I highly recommend them.

Company details

  1. Bags and luggage shop
  2. Clothing Shop
  3. Fashion accessories shop
  4. Jewellery shop
  5. Shoe shop

About Couture USA

Written by the company

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Couture Designer Resale Boutique offers a wide selection of authentic pre-owned designer handbags, jewelry, accessories, shoes and apparel featuring luxury designers that include Chanel, Louis Vuitton, Gucci, Hermes, David Yurman.

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Couture VIP

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+75 OFF your first purchase

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100% Authentic – Free Shipping – 30-day Returns

Every item goes through a thorough review process to ensure it is a 100% authentic luxury piece, or your money back. We offer free standard ground delivery (Continental US only). All orders placed through Couture USA are shipped fully insured.

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Shop New Arrivals

Get paid for your gently used designer items!

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Sell to Us

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(1,136)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Couture USA logo

Reply from Couture USA

Hi Heidi,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

Rated 5 out of 5 stars

I love Couture USA

I love Couture USA! I love all my purchases and trust the products are authentic. Customer Service came with a situation and it was my fault. I appreciate them helping me!

15 January 2021
Couture USA logo

Reply from Couture USA

Hi Angelique,

We’re so happy to know you love our products and have had great experiences with our team. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Thank you so much for your quick…

Thank you so much for your quick response when i asked question in regards to a purchase I wanted to make. Also for how quick I received my order. Definitely will be ordering from you guys again. By the way, I live in Toronto Ontario, Canada and received my order with in a week. Great service.

12 January 2021
Couture USA logo

Reply from Couture USA

Hi Susan,

We’re so happy to know you had an amazing shopping experience with us and that you received your shipment promptly. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

I love buying from this company

I love buying from this company . I always purchase great merchandise.

12 January 2021
Couture USA logo

Reply from Couture USA

Hi Susan,

We’re so happy to know you had an amazing shopping experience with us. We are lucky to have loyal customers as yourself. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 4 out of 5 stars

I recommend Courture Usa to any women…

I recommend Courture Usa to any women who likes good things. I have purchased a lot of things from them and they are beautiful and reliable.

10 January 2021
Couture USA logo

Reply from Couture USA

Hi Ogechi,

We’re so happy to know we have you as a loyal customer. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 4 out of 5 stars

Great experience purchasing from…

Great experience purchasing from Couture USA! Easy, good price, happy with product and condition was as described. Would make another purchase without reservations. Shipping could be a little better, the box was beat up when it arrived but not the stores fault.

10 January 2021
Couture USA logo

Reply from Couture USA

Hi Laura,

We’re so happy to know you had a great shopping experience with us. We apologize for the condition of the box once you received it. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Quality was great

Quality was great, good package delivery timing. I very happy with my purchase.

9 January 2021
Couture USA logo

Reply from Couture USA

Hi Maryam,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

This is one of my favorite places to…

This is one of my favorite places to visit!
The pieces are flawless
The staff is so knowledgeable and sweet

9 January 2021
Couture USA logo

Reply from Couture USA

Hi Stacy,

We’re so happy to know you always have an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

I had the best experience at Couture

I had the best experience at Couture! The sales staff were super professional and friendly. They made my buying and selling experience amazing!

9 January 2021
Couture USA logo

Reply from Couture USA

Hi Cherelle,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Reliable shipping

Reliable shipping, great merchandise and speedy returns when applicable!

8 January 2021
Couture USA logo

Reply from Couture USA

Hi RW,

We’re so happy to know you had a great shopping experience with us.

We try our best and truly appreciate your review and feedback.

Rated 4 out of 5 stars

First I ordered a Gucci bag and paid…

First I ordered a Gucci bag and paid for it. The I found great Gucci sunglasses and ordered that. It would have been a rating of "Excellent" if the site automatically let me know about the "coupon" so I could have made both purchases together and utilized the coupon.

7 January 2021
Couture USA logo

Reply from Couture USA

Hi Suzette,

We’re so happy to know you had a good shopping experience with us. We try our best and truly appreciate your review and feedback. We apologize you were unable to use the coupon for both purchases and were not informed properly.

We hope you enjoy your new purchase.

Rated 5 out of 5 stars

When I first moved to Tampa 5 years…

When I first moved to Tampa 5 years ago, I scouted out this Couture Shop in Westchase. I love it there! The girls are very nice and not a bit pretentious. I may not buy a lot there myself however, I do bring in friends that have purchased many great finds over the years!! P.S. it smells great also!! Check it out, you'll be glad you did!!!
Nanci

4 January 2021
Couture USA logo

Reply from Couture USA

Hi Nanci,

We’re so happy to know you always have a great experience at our boutique. Thank you for bringing your friends over and for your loyalty.

We try our best and truly appreciate your review and feedback.

Rated 4 out of 5 stars

My Favorite store always able find…

My Favorite store always able find something when I shop here.

4 January 2021
Couture USA logo

Reply from Couture USA

Hi Crystal,

We’re so happy to know you were your favorite store. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

amazing store

The ladies are so sweet and will help you with your needs. Store has so many beautiful things!

4 January 2021
Couture USA logo

Reply from Couture USA

Hi Priscilla,

We’re so happy to know you had an amazing shopping experience with our team and love our inventory. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Good service

Good service. Item received was exactly as described.

3 January 2021
Couture USA logo

Reply from Couture USA

Hi Bgs,

We’re so happy to know you had a good shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

I love shopping here

I love shopping here. Everyone is so friendly. I get some great deals. Highly recommend.

3 January 2021
Couture USA logo

Reply from Couture USA

Hi Heather,

We’re so happy to know you had an amazing shopping experience with our team. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Excellent service and product was just…

Excellent service and product was just as presented on web site
Very happy!

2 January 2021
Couture USA logo

Reply from Couture USA

Hi Anne,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 4 out of 5 stars

Look at more than just the photographs…

The color in the photographs suggested more of a slate or gray color opposite of the black in the bags pattern. When it arrived, the blue hue was a bit of a shock. Foolishly I should have noted in the description of the product that the word “cobalt” was used, so I’ll take some of the blame here. Otherwise a very positive experience.

2 January 2021
Couture USA logo

Reply from Couture USA

Hi Brandon,

We’re so sorry the item was not what you expected to receive. We try our best to accurately describe each piece, when it comes to color some screens and/or devices may change how color is represented depending on the settings used. We try our best and truly appreciate your review and feedback.

Even though this was not the color expected we hope you enjoy your new item.

Rated 5 out of 5 stars

I continue to shop at this store

I continue to shop at this store. It never disappoints

1 January 2021
Couture USA logo

Reply from Couture USA

Hi Melanie,

We’re so happy to have you as a loyal customer. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

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