Covéa Insurance plc Reviews 

Eve was really helpful.

Although the company had software issues on initial contact, I was contacted early the following day to complete claim. This was done quickly and seamlessly.

Helpful and clear while gathering information for claim

Very polite, informative and helpful

Convinced me to let them support my motor claim and promised thw world ,only to drop my case 2 weeks in without and clear explanation, leading to me having to go back to my own insurance, wasted two weeks and time and money ,they act as though they are the third party insurance and there not ,unprofessional and cannot be trusted ,take my advice and stay well clear

Once the claim had been placed by my Insurance Broker, Covea were informed and it was a seamless experience, with a very efficient service. Settlement was within a few weeks.
I would especially like to mention Assyl Houali, who was the handler of my claim.

Taff was very helpful and too me through the claims process in a professional manner. I felt very assured that the claim would be sorted out. Highly recommended.

Eve was very precise in going through all the factual details and clearly explained the next steps of our claim. Her efficiency and professional but friendly manner were a credit to her and the company. Thank you.

Most efficient handler I have dealt with up to now, cheerful, informative and a pleasure to deal with

helpful and efficient- thank you

The experience I had with this company and the person I spoke to regarding my clain was straight forward and quick and clear to understand.

More than happy with the lady that was on the call to me, Salma thank you very much for all your help. Kind regards should be the employee of the month give her a raise.

A polite and helpful individual that made a tedious procedure more acceptable.

Millie was really helpful in completing the first part of the claim and explained everything clearly.

I dealt with Taff from Covea when I had to submit a claim for damage to the front of my VW Arteon R after hitting a badger.

Taff was fantastic, kind and courteous and took the time to explain every step on the claim process and what would happen next.

An insurance claim can be stressful at the best of times but dealing with Taff it was as pleasant as can be.

Thank you.

Katrina. Was extremely helpful and explained my successful claim after a small accident. Very professional

Eve was very helpful and had to repeat a few things for me as my hearing isn't great. She was very patient.

Alexandra was very clear in the questions she asked and clarifying the answers given by me. She explained certain points where needed so that I fully understood what was happening and the next steps to be taken.

The team have been very efficient and helpful. The process has only taken 11 days from the accident to get a final quote.