Cover Choice Reviews 433

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Would rate zero but can't they will not stop calling and I have had enough of it I have had more than 35 -50 calls from them in the last month even when I try to say I don't want their service they ke... See more

Rated 2 out of 5 stars

The staff were very knowledgeable whilst I was taking out my policy and at that point I was very happy with the service. But 8 months on I am still waiting for my £147 cashback to be made payable via... See more

Rated 1 out of 5 stars

Purchase through cashback website and never receive cashback. Tried to ring cover choice and they just dont care. As long as they've got your money that's all that matters to them!

Rated 1 out of 5 stars

They were good in advising for the cover taken via them but have not honoured the cashback part of the deal. Not returning call and no response to email. Very poor experience

Company details

  1. Insurance agency

Information provided by various external sources

Cover Choice aims to be the number one UK brand for life and protection insurance. Service, value, technology and people are just some of things that contribute to this. Communicating to customers during the life of their policy is key to understanding their needs and making sure they always have the right level of cover in place. Life Insurance can be complex, Cover Choice is here to make sure it isn’t and ease the process all the way through.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

433 reviews

5-star
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Rated 5 out of 5 stars

Finally got there

I have to say, the service was outstanding.
Anthony Mannering was very professional, polite and helpful during the process.
He kept me up to date and in the loop regarding all processes

17 January 2017
Unprompted review
Rated 5 out of 5 stars

Professional yet friendly service

I was impressed with the service provided to me. Both efficient and friendly with excellent communication throughout the whole process. I would definitely recommend them. Thank you.

17 January 2017
Unprompted review
Rated 4 out of 5 stars

Good service

Although there are quite a few questions whenever you take out life insurance, it was made painless and was completed pretty quickly.

17 January 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service!

The service i received was absolutely brilliant, i felt informed about all of the choices available to me in very clear straightforward explanations. I really felt as if he went out of his way to make sure i had exactly the cover i wanted and for the best price. I will definitely be using them again and passing on your details to friends and family.

Thank you for making something that can get a little confusing very simple and straightforward

12 January 2017
Unprompted review
Rated 5 out of 5 stars

Fast, painless and I didn't develop a headache.

A young gentleman called Oliver dealt with my life insurance enquiry. He was pleasant, easy to understand and had a great sense of humour.
Within 15 minutes myself and my partner had life insurance in place.
Was a very positive experience.

7 January 2017
Unprompted review
Rated 5 out of 5 stars

Life insurance

Excellent service from Amy, clear concise advice, prompt callbacks at convenient time/s for me. Would definitely recommend.

6 January 2017
Unprompted review
Rated 5 out of 5 stars

Life cover

Very professional from the word go. Very helpful and advised on the best policy to take. Showed that as a customer they cared about what I required.

16 December 2016
Unprompted review
Rated 5 out of 5 stars

Good cover

Your agent Tony Earl was very honest, knowledgeable and called back when he said he would. He provided impartial information enabling me to make an informed decision. Very good

14 December 2016
Unprompted review

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