Cover Choice Reviews 433

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Would rate zero but can't they will not stop calling and I have had enough of it I have had more than 35 -50 calls from them in the last month even when I try to say I don't want their service they ke... See more

Rated 2 out of 5 stars

The staff were very knowledgeable whilst I was taking out my policy and at that point I was very happy with the service. But 8 months on I am still waiting for my £147 cashback to be made payable via... See more

Rated 1 out of 5 stars

Purchase through cashback website and never receive cashback. Tried to ring cover choice and they just dont care. As long as they've got your money that's all that matters to them!

Rated 1 out of 5 stars

They were good in advising for the cover taken via them but have not honoured the cashback part of the deal. Not returning call and no response to email. Very poor experience

Company details

  1. Insurance agency

Information provided by various external sources

Cover Choice aims to be the number one UK brand for life and protection insurance. Service, value, technology and people are just some of things that contribute to this. Communicating to customers during the life of their policy is key to understanding their needs and making sure they always have the right level of cover in place. Life Insurance can be complex, Cover Choice is here to make sure it isn’t and ease the process all the way through.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

433 reviews

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Rated 5 out of 5 stars

Total professionalism throughout the procedure

The title says it all. All call backs happened - unlike other companies and there was never a feel of it being a pushy sales technique. Every question I had was answered fully to my satisfaction leaving me with no doubt as to who I wanted to organise my policies with. Would recommend this company to friends and family.

20 October 2016
Unprompted review
Rated 5 out of 5 stars

HELPFUL

From start to finish Richard from Cover Choice could not have been more helpful, nothing was too much trouble.
No pushy salesperson at the end of the phone!
I would thoroughly recommend Cover Choice.

7 October 2016
Unprompted review
Rated 5 out of 5 stars

excellent prompt service

excellent service over the phone in the first instance and then documents arrived promptly. Clare at Coverchoice made the while process simple and easy to understand.

7 October 2016
Unprompted review
Rated 5 out of 5 stars

No pressure.

It's great they text to arrange a time to speak that is convenient for the customer. No pressure to buy product. Punctual, they call when they say they are.

7 October 2016
Unprompted review
Rated 5 out of 5 stars

Very informed and helpful advisor ...

Very informed and helpful advisor. I felt that the advice and information given was all correct and well balanced. I was not pressured to follow any particular policies or anything like that, just given full information and advised of the options.

I would recommend this company to anyone who is interested in life insurance products.

29 September 2016
Unprompted review
Rated 5 out of 5 stars

life insurance.

I spoke to a very nice young lady named amy.she was very helpful and patient.would definitely recommend this service .

23 September 2016
Unprompted review

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