From start to finish Cover Direct were great, especially given our case wasn’t straight forward. I’d be more than happy to recommend them to friends and family.
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The advice I got from Tom was so thorough and clear and helpful. Really helped sort out my different insurance protections and made sure I had the appropriate cover for me and my family. Thank you!
Our advisor Carlo was extremely thorough and informative when he talked us through our insurance policy options. He has taken the time to make sure we get the right cover and was very efficient in doi... See more
Thorough, competitive, and excellent service. Carlo secured us a dual life policy at the price others offered for joint cover, with extra benefits at no extra cost. If you're skeptical about callbacks... See more
Company details
Written by the company
Cover Direct offers an advised service for helping customers understand their needs and accordingly obtain financial protection for them and their families from the all UK's leading insurance providers. Our service has one key metric and that is 'positive customer outcomes'. We leverage technology and a unique customer journey to understand customer's risks as well as informing the customer to ensure they fully understand the products available and why they might be suitable. We then provide whole of market quotes and advice when needed to ensure product suitability and affordability each and every time. Our people are personable and always available for our customers. Setting the standard for an ongoing relationship to help customer protect themselves, their families and loved ones now and in the future no matter what happens or changes as life moves forward
Contact info
Building B, Watchmoor Park, Riverside Way, GU153YL, Camberley, United Kingdom
- 01489 663188
- info@coverdirect.com
- coverdirect.com
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Excellent Service
The help and support I received was second to none from the original inquiry until the policies confirmed as in place.
5 April 2024
Great customer service
I am writing to compliment one of your staff members, Carlo Nusca. He must be the most helpful and friendly person I have ever encountered within a business . He has been honest and provided me with information regarding my life insurance policy that I already had with another company, he advised me to contact them and request an extension in my policy as this would be financially cheaper for me rather than setting up a new one. This was successful and I only have to pay £3 extra per month, thank you Carlo!
Then he advised me about putting my life insurance into trusts for my children and explained about how this would not be included within my estate when I pass, then to offer the ultimate customer service he talked me through all the paperwork and advised me what to do!
Absolutely fantastic customer service I will definitely be returning to Carlo at Credit direct when I need to renew my life insurance policy and I will be recommending him to anyone who is looking for life insurance with a friendly, honest man who offers a first class customer service.
Thank you so much Carlo you have been a star!
11 March 2024
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