Cox Motor Group Reviews 

I really like the car (Honda HR-V). I liked all the dealership staff.
I didn't like Honda's IT system and confusing communication. The car was placed in my basket, which gave the impression it would be mine. It then disappeared at that time I'd agreed to pay £300 for the service plan, only to be told that Honda had significantly increased the price to £1600. This was eventually sorted by the dealership and I did pay £300 as originally agreed. Buying this car was, at times, a stressful experience so I won't be buying A Honda next time. I'll go back to Audi with which I'd had a stress free experience since 2011.

I’d just leased a Tiggo 7 Summit PHEV and wanted to take up the Chery three‑year service plan. The challenge was finding a Chery dealership that actually knew the offer existed, every dealership I had previously called either denied all knowledge of it or refused to help because the car was leased.

A post in the Facebook Chery Tiggo Owners Group recommended Chery Blackpool, so I rang them on the off chance at 4.55pm. I was put through to Donna Collen who, without hesitation, knew exactly what I was referring to. She answered all of my questions with an impressive depth of knowledge, arranged the plan, and took payment, all within fifteen minutes.

As promised, I received an email the following day asking me to “double check the details to ensure I have entered everything correctly. If there is anything amiss, please let me know and I will alter it immediately.”

Donna had also kindly updated my personal registration plate on the system, something I had been struggling to get done through Chery for RAC Recovery purposes.

Donna’s customer service skills and product knowledge make her an outstanding member of your team. Make sure you hang on to her.

Csilla was a fantastic salesperson, she secured me a great deal on a new Tiggo 7 and I’m extremely happy with my purchase. She was friendly and helpful throughout - thanks again!

My experience with jay peachy at Southport chery as been excellent from start to finish.
7 days from purchase to driving away in our new car.
I’d Highly recommend chery and jay.

On the look out for a car, I'd read about Honda cars, but didn't know we had a dealership in Blackpool... what a nice surprise to discover the Honda dealership and a car at the right price, age and so forth... I was assisted by Joe, able to ask lots of questions, take the car for a decent test drive, and also obtain all the documents I could ask for on finalising the sale. I am really grateful and glad. What a relief.
It is horrible when one starts to realise one needs a replacement car... so much to sort out and where on earth to look? ... But I felt that Blackpool Honda and Joe were very helpful and reassuring with my purchase. I would recommend Blackpool Honda Cars if you are looking for a car.

Cox honda blackpool avoid at all costs
My farther and mother went to this branch to replace there old honda after 19 years when the decided on a purchase the going forwards and backwards to get a deal was crazy Andy the salesman was at the time polite but instead of coming up with a deal he kept on changing the figures my parents paid a deposit but the next day they went out and decided they wasn't happy went into another branch drove a car then set there heart on it got a better deal on there part ex and treated as normal people. I told honda blackpool my parents were not happy and they bought another car from the same group Andy sales manager was not happy called us time wasters asked me to withdraw and earlier review about his dealership or he could look into not returning my dad's deposit but now my farther who has worked hard all his life has not got his new car and the way I got spoken to and threatened was absolutely shocking and my parents even though the blackpool branch is nearer will never ever step foot in blackpool honda again avoid at all costs.

Excellent service from Mark.
Mainly communicated via phone, Mark was very helpful and friendly which was reassuring when purchasing my new car

I don’t live near the Kendal dealership but I was interested in a CRV that was advertised as “coming soon”. Csilla sent me a video of the car and made the process of part exchanging my car and purchasing the one advertised straightforward even though the majority of communication was by phone/email. Csilla was very pleasant to talk to and went out of her way to ensure I was dealt with promptly and professionally.

We were very pleased with the attention to detail and friendliness shown by Jo, when we bought our new HRV. In particular we were impressed by her efforts to find the right colour model for us. It all worked out very well. In fact, over a number of years, we have found the team at Kendal Honda to always be friendly and helpful.

However, we were less than impressed by the new ordering and paperwork system (The Hub?). It is tediously over-loaded with forms and the need for signatures. We have previously bought several Honda cars from this dealership without anywhere near as much effort. It would make us seriously consider any future purchases

The sales person and the person who came on the test drive were really professional and explained everything to do with the sale.
A very pleasant experience.

Just bought a car from Blackpool Honda (my fourth) and as always it was a good experience. The staff are knowledgeable and helpful and went the extra mile to match my requirements. Particular mention for Joe who was a pleasure to deal with.

I recently purchased a VW Golf estate from Lancaster Volkswagen. I found tge staff very helpful, especially Ben, who took time to answer all my questions. I am very happy with my car.

All staff at Southport Honda - but especially Ben, are excellent. Words do not do justice to the help, guidance and support they have given us during our recent purchase. I won't go anywhere else in future.

I’ve always used Lancaster Volkswagen, and in April 2026 I picked up my fifth car from them which really speaks for itself.

The dealership provides a genuinely welcoming and low pressure car buying experience. There’s a great range of vehicles, and the team go out of their way to make you feel comfortable throughout.

A special mention to Ben and Suzanne, who were both excellent. Ben handled the sale and made everything completely stress free and straightforward. Suzanne took care of the handover and made collecting my new car feel that bit more special.

The staff are a big part of why I keep coming back.

From start to finish, the level of service is what I’d describe as the gold standard the epitome of the best deal in the best hands.

If every dealership operated like this, buying a car new or used wouldn’t have the stressful reputation it does.
10/10 experience.

I had an outstanding experience from Houndshill to the showroom, thanks entirely to Josh. From the moment I walked in, he was welcoming, attentive, friendly and genuinely interested in understanding what I was looking for—without ever being pushy.

Josh took the time to walk me through all the options, explained features in a way that was clear and easy to understand, and answered every question with patience and expertise. What really stood out was his honesty—he wasn't just trying to make a sale, but to make sure I made the right choice for my needs.

The entire process felt smooth and stress-free, which is rare when making a big purchase. His professionalism, product knowledge, and friendly attitude made a lasting impression.

If you’re visiting the showroom, I highly recommend asking for Josh—you’ll be in great hands.

Special mention to "Mr SEAT" as well for being there to help with any other questions I had!

Made the buying process simple and straightforward

No hard sell friendly and helpful staff. Always found them reliable and pleasant to deal with.

Andras, our salesman, was great. Knowledgeable, enthusiastic, efficient and pleasant. Everything went very smoothly.

Great set of lads down at Lancaster Volkswagen they know what they’re doing. Especially to the sales executive Emil!