I bought this item as it was temporarily unavailable on the manufacturer's online shop - even though it was three times as expensive on the Cpap Store. The price and shipping costs were clearly st... See more
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Met with Sam who guided us through the process of which machine to buy. All info was good, we had lots of questions and he gave us information we hadnt considered. Now ive got machine at home im getti... See more
Having posted a genuine (bad) review of Cpapstore, I've made a refund request with PayPal. I instigated 'chat' with cpapstore to ask if listed item new and if from UK. They instantly responded that I... See more
Company website is quite slow but easy to use and order from. Delivery notifications and updates spot on. Despatched and delivered as promised. Only issue was DHL delivering to the wrong address, a... See more
Company details
Written by the company
At CPAP Store London, our mission is to enhance the sleep quality and overall well-being of individuals living with sleep apnea and other respiratory conditions. We specialize in providing a comprehensive selection of CPAP and BiPAP machines, masks, and accessories from trusted brands like ResMed, Philips Respironics, Fisher & Paykel, and more. We recognize that beginning CPAP therapy can be a significant adjustment. That’s why our experienced and compassionate team is here to support you every step of the way—from selecting the right equipment to achieving lasting comfort and therapy compliance. Why Choose CPAP Store London? Extensive Product Range A wide variety of machines, masks, and accessories tailored to suit your personal therapy needs. Expert Guidance Receive personalized mask fittings, hands-on support, and expert advice from our knowledgeable staff. Convenient Shopping Shop online for fast delivery or visit our centrally located London store for in-person assistance. Customer-Centered Care Your comfort, satisfaction, and long-term success with CPAP therapy are our top priorities. At CPAP Store London, we’re more than a medical equipment provider—we’re your dedicated partner in achieving better sleep and better health. Let us help you breathe easier and sleep more soundly, every night.
Contact info
25 Curzon Street, W1J 7TG, London, United Kingdom
- 07827777267
- info@cpapstorelondon.co.uk
- cpapstorelondon.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Summary report in conflict with main test results
I received the test results very quickly but the summary which I assume was prepared by Cpap Store London did not agree with the Indices in the main test results. They said I had moderate to severe sleep apnea yet the indices showed only a mild condition with an overall pHAI of 8.6. I have phoned the company and emailed twice with no response. The main test was excellent and I would give 5 stars. It showed that I have moderate sleep apnea when sleeping on my back with corresponding drops in O2. So I dont sleep on my back and testing my O2 overnight its now excellent. So I would highly rate the test and buy my WatchPat test from somewhere else.
Excellent service from the moment I…
Excellent service from the moment I ordered my products. Totally recommend this company
Great customer service
Very easy to chat to someone on line they made it easy to make sure you get the right machine for you great customer service
Really impressed because I changed my…
Really impressed because I changed my order at the last minute and Cpap Store London processed the change and my order arrived correctly the next day.
Really good!
Special instructions were ignored…
The instructions stating that I'm leaving London by Sunday were ignored and no call or email was made for other pickup arrangements, once it was clear the delivery would be too late.
Order was not complete when it arrived.
I have not received the item and they…
I have not received the item and they already sending survey and completion email. Not happy at all.
Have not yet received the goods
Met with Sam who guided us through the…
Met with Sam who guided us through the process of which machine to buy. All info was good, we had lots of questions and he gave us information we hadnt considered. Now ive got machine at home im getting more used to it and apparently my sleep apnoeas have significantly reduced to 6.9 rather than 26 per night. Im not sleeping longer but defo feel im in a more deep sleep than before
First class service ⭐️
I bought this item as it was unavailable on the manufacturer's online shop
I bought this item as it was temporarily unavailable on the manufacturer's online shop - even though it was three times as expensive on the Cpap Store. The price and shipping costs were clearly stated, with no hidden costs, so I knew what I was paying.
It arrived promptly and well packaged. It is of good quality, although the design differs from the branded article advertised.
I visited the manufacturer's online shop yesterday and the item is available again at its usual lower price. I would use the Cpap Store website again but only in an emergency - I do not know how prices compare with other items.
Went above and beyond to help me…
They went above and beyond to help me replace a part that I needed. I had just arrived from the US to find that I had left an intriqual CPAP part behind. 2weeks without a CPAP would have been a nightmare. Possibly even dangerous. Amman? Had the part. And the legend that he was suggested I get the part couriered by Addison Lee to my hotel room at the Hilton T4 Heathrow. He even went out of his way to find out that price and gave me full easy to follow instructions. The part was with me less than an hour. Me was a very happy chappy about it. Thank you for all your help. You quite possibly were a lifesaver for me. Dunk
Easy Transaction
I needed a product and the chat rep immediately suggested it and sent me a link. Delivered two days later.
Great advice pre purchase and very…
Great advice pre purchase and very supportive advice after using it for a few weeks too

Reply from Cpap Store London
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