Universal Recruitment and Training Solutions Ltd Reviews 

202
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, professionalism, and friendly demeanor, making the learning process engaging and easy to follow. The service provided is frequently highlighted as excellent, with many appreciating the well-structured and informative courses that are delivered at a comfortable pace. People also found the booking process to be straightforward and efficient, with helpful support available when needed. Some people also felt that the company goes the extra mile, providing reliable and supportive assistance, even with unexpected issues like technical difficulties.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, helpfulness, and... See more

User experience

Consumers find the user experience to be very positive, describing it as informative, brilliant, and easy to... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism and support provided.... See more

Booking process

Clients share positive opinions on the booking process, consistently describing it as easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After initially dreading a full 5 days and 35 hours training it was soon apparent that the trainer Daniel delivered each course with great knowledge and a relaxed pace with lots of interaction. I thor... See more

Company replied

Rated 5 out of 5 stars

This is the way to do a driver CPC in the comfort of your own home or wherever and at a fantastic price for 5days , Why go anywhere else ! , Daniel is a very happy laid back trainer who is also very t... See more

Company replied

Rated 5 out of 5 stars

Great trainer, Daniel come across as a very knowledgeable and concise within each of the courses that I completed this week (Full 35 hr). The pace of each course was very good, and just about right.... See more

Company replied

Rated 5 out of 5 stars

The company booked me in as needed CPC urgently and they fitted me in not a problem. The tutor I've been having is very knowledgeable and explains things perfectly. Price of each session was brilliant... See more

Company replied


Company details

  1. #18 of 55 best companies in Training Centre
  2. #3 of 19 best companies in Class
  3. #1 of 1 best companies in Trucking school

Written by the company

CPC and Driver is a trading name of Universal Recruitment and Training Solutions Ltd, a Fully Accredited Training Centre offering high-quality training to drivers from leading companies across all sectors of the transport industry. We offer affordable courses, both remotely via our zoom virtual online classroom with the convenience of accumulating your hours from the comfort of your own home, and in-person at our Farnborough Training Centre. Our Driver CPC Courses are approved by the Joint Approvals Unit for Periodic Training (JAUPT) and are suitable for HGV/LGV and PCV/PSV drivers. Whether you need the 35-hour package, or a 7-hour module, you can attend any five modules at your convenience and simply choose your preferred dates when making the booking. Our modules are led and delivered by experienced, qualified trainers 6 days a week Monday - Saturday. Our instructors undergo thorough vetting and hold extensive industry experience and qualifications. Our instructors draw on over 30 years’ in jobs ranging from Transport, Training and Logistics. We offer training at discounted prices for corporate clients / larger groups and can quote on request. Please let us know if you would prefer that courses be held at your premises. In such cases, we can travel to your premises for your convenience and will bring the necessary equipment required for training. Prices for this may vary depending on distance, travel and the number of delegates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Explained everything in depth all my queries and questions were answered thank you mercy.

22 January 2025
Universal Recruitment and Training Solutions Ltd logo

Reply from Universal Recruitment and Training Solutions Ltd

Thank you for your lovely review! We're so glad to hear that Mercy's in-depth explanations and customer service made a positive impact on your experience. We pride ourselves on being responsive and thorough, so your feedback truly resonates with our values. We’d love to see you back for your next Driver CPC training course—can’t wait to assist you again!

Rated 5 out of 5 stars

Engaging tutor & course

Daniel was a charming and engaging tutor who presented the CPC training via video link to a group of between 5 and 9 people over 5 days. He was readily available to answer any questions with his extensive knowledge of driving HGVs for over 20 years.

3 January 2025
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Reply from Universal Recruitment and Training Solutions Ltd

Hi Frank! Thank you for your glowing review! We're thrilled to hear that you found Daniel both charming and engaging during the CPC training. His extensive knowledge really shines through, and we’re glad you appreciated his availability for questions. It aligns perfectly with our commitment to providing an engaging learning experience. We’d love to have you back for your next Driver CPC training course—looking forward to seeing you again soon!

Rated 5 out of 5 stars

Lovely tutor before course spent time…

Lovely tutor before course spent time getting to know people.
I found the course very helpful and educational in road safety with tech laws.

17 January 2025
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Reply from Universal Recruitment and Training Solutions Ltd

Hi Tony! Thank you for your wonderful review! We're so glad to hear that you enjoyed getting to know our tutor and found the course helpful and educational, especially regarding road safety and tech laws. Building connections and providing valuable insights are at the heart of what we do. We’d love to welcome you back for your next Driver CPC training course—hope to see you again soon!

Rated 5 out of 5 stars

Terry Compton

Have been using Universal Recruitment and Training Solutions for more than 5 years now, always a pleasurable and informative cpc course presented by Daniel 👌

11 January 2025
Unprompted review
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Reply from Universal Recruitment and Training Solutions Ltd

Thanks so much, Terry! It’s always a pleasure having you with us — we really appreciate your loyalty over the years. We’re glad you enjoy Daniel’s CPC sessions; we believe learning should be both informative and enjoyable, just as you described 👌. We look forward to welcoming you back for your next course!

Rated 3 out of 5 stars

The course achieved the goals required.

The course achieved the goals required.

13 December 2024
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Reply from Universal Recruitment and Training Solutions Ltd

Hello Kathleen, Thank you for your 3-star review and for using CPC and Driver. We're pleased to have been able to have you on the course, though it's clear we have areas to improve. We're committed to excellence and would greatly value any further feedback you could provide. Ensuring your complete satisfaction is important to us, and we hope to have the opportunity to demonstrate this in the future. CPC and Driver

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional approach delivered by the tutor

12 December 2024
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Reply from Universal Recruitment and Training Solutions Ltd

Hi A Carty, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you found our trainer friendly and professional. Our team is committed to delivering a high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again! CPC and Driver

Rated 5 out of 5 stars

Excellent delivery of content

Excellent delivery of content, well experienced tutor

25 November 2024
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Reply from Universal Recruitment and Training Solutions Ltd

Thanks so much for your feedback Gamkishor! It makes our day hearing about how much our customers enjoy the Driver CPC course and the great service they’ve received from our team. We have passed on your review to our trainer and look forward to seeing you on a training course again soon. CPC and Driver

Rated 5 out of 5 stars

My experience was extremely great.

My experience was extremely great.
Refreshing my knowledge and training of any subject on CPC courses has equipped me with lots of tangible and professional tools to leverage on and use in achieving excellent desired results.

28 November 2024
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Reply from Universal Recruitment and Training Solutions Ltd

Your review made our day, Yuriy. We’ve passed your comments on to our team so they can enjoy the good vibes, too. Comments like yours make our work worthwhile. We love that you enjoyed the Driver CPC training and found the course so informative. Thanks for choosing us to complete your CPC refresher, and we can’t wait to serve you again!

Rated 5 out of 5 stars

The course was easy to attend.

The course was easy to attend.. Daniel was friendly and easy to talk to.
Informative and a good reminder of what to look out for out there and not to become complacent

12 November 2024
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Reply from Universal Recruitment and Training Solutions Ltd

We really appreciate you taking the time to leave us a review, Stephen. This is the kind of feedback that keeps us so motivated to continue providing easily accessible and informative Driver CPC courses. We’re so happy to hear that you had a great experience. Hoping to see you again soon. CPC and Driver

Rated 5 out of 5 stars

Well structured 5 day course

Well structured 5 day course with good visuals
The trainer was good to work with and kept everything on a jolly note.

18 November 2024
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Reply from Universal Recruitment and Training Solutions Ltd

Thanks for the awesome review about the Driver CPC course, Patrick. We’re very pleased to hear that you found the course content and delivery enjoyable and informative. I’ve passed your kind words on to our training team. We hope to see you again when you next need a refresher. CPC and Driver

Rated 5 out of 5 stars

relaxed atmosphere

nice to do it at home

18 November 2024
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Reply from Universal Recruitment and Training Solutions Ltd

Thank you for the feedback on the Driver CPC course A Knight. It's great to hear that you had a great experience and found it convenient to complete the course from the comfort of your home. We look forward to seeing you in the future! CPC and Driver

Rated 5 out of 5 stars

Great as ever

11 November 2024
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Reply from Universal Recruitment and Training Solutions Ltd

Thanks for the 5 stars Darren, your review on the Driver CPC course is a great way to let us know we’re on track to making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. CPC and Driver

Rated 5 out of 5 stars

Verry practical course.

Verry good instructor. And verry practical course. Easy to understand.

9 November 2024
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Reply from Universal Recruitment and Training Solutions Ltd

Thanks so much for your review Teberiu, we love getting feedback about our Driver CPC course. We’re glad to hear that you were happy with the trainer's approach and structure of the course. We're looking forward to serving you again! CPC and Driver

Rated 5 out of 5 stars

Very professional indeed

Very professional indeed
Would highly recommend

7 November 2024
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Reply from Universal Recruitment and Training Solutions Ltd

Thanks a lot, Nii! Really appreciate your great feedback and recommendation. We always aim to deliver a professional and positive learning experience, so it’s brilliant to hear that came across. Hope to see you again soon for your next Driver CPC course!

Rated 5 out of 5 stars

Great course

Great course and great presentation

1 November 2024
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Reply from Universal Recruitment and Training Solutions Ltd

Thanks so much! Glad you enjoyed the course and Daniel’s presentation — making training engaging is what we love to do. Hope to see you back for your next Driver CPC!

Rated 5 out of 5 stars

I would recommend

Did the full 5 days. In fairness It was as good as a cpc could be. Thanks Dan.

3 October 2024
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Reply from Universal Recruitment and Training Solutions Ltd

Thanks, Andrew! Glad the full 5-day CPC course hit the mark — Dan will be pleased to hear that. We always aim to make training engaging and worthwhile. We’d be happy to welcome you back for your next Driver CPC!

Rated 5 out of 5 stars

Daniel was a very good tutor for this…

Daniel was a very good tutor for this course very clear and easy to understand thanks

11 October 2024
Unprompted review
Universal Recruitment and Training Solutions Ltd logo

Reply from Universal Recruitment and Training Solutions Ltd

Thanks for your kind words! We’re glad Daniel made the course clear and easy to follow — creating engaging, understandable training is exactly what we aim for. We’d be happy to welcome you back for your next Driver CPC course!

Rated 5 out of 5 stars

Made very welcome the examiner was very…

Made very welcome the examiner was very polite and helpful very happy

30 September 2024
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Reply from Universal Recruitment and Training Solutions Ltd

Thanks, Richie! We’re glad you felt so welcome — our team always aims to make everyone comfortable and supported. I’ll pass your kind words on to the instructor. We’d be happy to see you back for your next Driver CPC course!

Rated 5 out of 5 stars

Daniel was very good spoke very clearly…

Daniel was very good spoke very clearly and very understanding I would definitely use again so all I’ve got to say is thank you Daniel

7 October 2024
Universal Recruitment and Training Solutions Ltd logo

Reply from Universal Recruitment and Training Solutions Ltd

Thanks, Darren! I’ll make sure Daniel sees your kind words — he’ll really appreciate it. We’re glad you found the course clear and supportive, and we’d be delighted to welcome you back for your next Driver CPC!

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