CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting... See more
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Review summary
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Thank you CPFinancial. I have been waiting years as previous company were useless and went into liquidation. CP financial took over and my claim was resolved very quickly and without any hassle or str... See more
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CP approached me offering their services. They went to great lengths to reassure me they were not another scam. They talked me through the whole complicated process and kept me in the loop througho... See more
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CP Financial claims did an excellent job on this financial loss. They recovered almost the initial investment. During the claim I was kept updated on a regular bases, answered my queries promptly... See more
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Company details
- #42 of 166 best companies in Non-bank financial service
- #4 of 12 best companies in Small Claims Assistance Service
Written by the company
Your Financial Services Claims Specialists.
Contact info
Unit 4 Edison Court, Ellice Way, LL13 7YT, Wrexham, United Kingdom
- 02032877811
- info@cpfclaims.co.uk
- cpfclaims.co.uk
4.9
Excellent
325 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
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Always informative and communicated…
Always informative and communicated each step of the way
4 February 2026
Reply from CP Financial Claims
We are really pleased to hear that you found our team informative and that we kept you updated at every stage. Clear, regular communication is a key part of how we support our clients, so it is great to know that this made a positive difference to your experience.
Regards, Nick, CPF
excellent service
the process takes a long time however CP financial claims kept me informed throughout the process
26 January 2026
Reply from CP Financial Claims
Thank you very much for your 5-star review. We really appreciate your patience and are pleased to hear that our team kept you informed throughout the process. Your feedback means a great deal to us and we’re glad we could support you from start to finish.
Regards, Nick, CPF
Can't recommend highly enough
These people were so helpful, supportive and kept me informed and up to date with exactly what was happening. They have won me a refund, and I am forever grateful.
26 January 2026
Reply from CP Financial Claims
Thank you so much for your 5-star review. We’re delighted to hear that you found our team helpful and supportive, and that we kept you fully informed throughout your claim. Securing a successful claim for you is exactly what we aim to achieve, and we truly appreciate you taking the time to share your experience.
Regards, Nick, CPF
Great communications and a settlement I…
Great communications and a settlement I wasn’t expecting. Thanks to both Steve and Judith for their work and assistance.
20 January 2026
Reply from CP Financial Claims
We’re really pleased to hear that you were happy with the communication and the outcome achieved. Steve and Judith will appreciate your kind words and recognition of their work.
Thank you for choosing CP Financial Claims and for trusting us with your claim.
Regards, Nick, CPF
Really helpful team that maintained…
Really helpful team that maintained continual contact and kept me regularly up to date about my claim. Great result too getting back my investment!
19 January 2026
Reply from CP Financial Claims
We’re pleased to hear that you found the team helpful and that our regular updates made the process clear and reassuring. Achieving a great result and recovering your investment is exactly what we aim for.
Regards, Nick, CPF
The process was efficiently handled
The process was efficiently handled, with excellent communication throughout. I strongly suggest this service.
16 January 2026
Unprompted review
Reply from CP Financial Claims
We’re pleased to hear that your claim was handled efficiently and that you were happy with the level of communication throughout. Your recommendation means a great deal to us.
Regards, Nick, CPF
Final decision. It was great to be kept updated to the investigation of this fraud. I would like to thank the team, for your investigation into these criminals behaviour. Thanks for your result.
Thanks for keeping me up dated during your investigations into this matter. I would like to thank the whole team involved and a great result. The perpetrators of this crime should be incarcerated.
Great work.
13 January 2026
Reply from CP Financial Claims
We’re pleased to hear that you felt well informed throughout our investigations and that you were happy with the outcome achieved. Your thanks will be shared with the whole team involved.
Regards, Nick, CPF
Reply from CP Financial Claims
We’re pleased to hear that you found our team helpful and patient, and that you felt confident in the service we provided. Transparency and trust are central to how we work.
Regards, Nick, CPF
Claim handled very quickly with minimal…
Claim handled very quickly with minimal input from myself
12 January 2026
Reply from CP Financial Claims
We’re pleased to hear that your claim was handled quickly and with minimal effort required from you. Making the process as straightforward as possible for our clients is always our aim.
Regards, Nick, CPF
Help understanding the proces was great…
Help understanding the proces was great and finally getting a good solution wtrh pay back.
8 January 2026
Reply from CP Financial Claims
We’re pleased to hear that we were able to help you understand the process clearly and that a positive outcome was achieved with a successful claim.
Regards, Nick, CPF
Good communication and well-managed…
Good communication and well-managed process. Highly recommend
5 January 2026
Reply from CP Financial Claims
Thank you for taking the time to leave such a positive review. We pride ourselves on our communication.
Regards, Nick, CPF
Thank you Steve, and your team
I would like to thank Steve, and all the team. That have helped us to recover the finances through the FSCS.
Without there help and instructions and patience with me, and guidance explaining every step of the way. We would not have achieved the end results.
16 December 2025
Reply from CP Financial Claims
I will be sure to pass your thanks on to Steve and the rest of the team. We are very pleased to hear that our guidance, patience, and clear explanations helped you through the FSCS process and led to a successful outcome.
Thank you for trusting CP Financial Claims to support you every step of the way.
Regards, Nick, CPF
My claim was handled professionally &…
My claim was handled professionally & more quickly than I expected.
Very happy with the outcome.
11 December 2025
Reply from CP Financial Claims
Thank you for your kind review.
We are really pleased to hear that your claim was handled professionally and that the process was quicker than expected. Most importantly, we are glad you were happy with the outcome.
Thank you for choosing CP Financial Claims.
Regards, Nick, CPF
Claim
This was a long process, dealt, with empathy and professionalism from Steve Reeves and his team. The FSCS were very slow but CPF kept the pressure on. The outcome was a very positive one and I cannot thank CP financial claims for their ongoing support and persistence. I would recommend CP financial claims.
30 November 2025
Unprompted review
Reply from CP Financial Claims
Thank you for your feedback. We’re thrilled Steve and the team could support you with professionalism and care. We’re glad our persistence paid off and delivered a positive outcome. Your recommendation means a lot!
Regards, Nick, CPF
CP Financial claims done a great job in…
CP Financial claims done a great job in recovering my money which i thought was lost thanks again and I would fully recommend them
Regards
27 November 2025
Reply from CP Financial Claims
Thank you so much for your review. We’re really pleased we could help recover the money you thought was gone. It means a lot that you’d recommend us.
Regards, Nick, CPF
CPF Claims (and in particular
CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting to achieve the claim outcome. They even went as far as raising a complaint about the FSCS complaint process! Would strongly recommend CPF claims if anyone has any doubts
14 November 2025
Unprompted review
Reply from CP Financial Claims
Thank you for taking the time to share this. We’re really pleased to hear that Steve and the team were able to support you and your kind words about our persistence mean a lot. We’re glad we could help you reach a successful outcome and we appreciate your recommendation.
Regards, Nick, CPF
Excellent service
Excellent service. Money recovery after a 4 year battle. Thanks again
24 November 2025
Excellent service and team
The team at CP Financial claims made the process extremely easy and stress free. Would highly recommend them to anyone requiring help.
19 November 2025
Financial Claim
They dealt with my claim very well. Information requested was clear and it always appeared the outcome would be positive. Very professional company. All round a great performance
17 November 2025
Reply from CP Financial Claims
Thank you for your fantastic 5-star review! We are delighted to hear that your claim was dealt with so well, that you found the information clear, and that the outcome was positive. We always strive to deliver a great performance, and we truly appreciate you recognising the team's effort.
Regards, Nick, CPF
I really wasn't sure to expect with my…
I really wasn't sure to expect with my claim, but CP Financial Claims were supportive throughout and kept me fully informed about what was needed to pursue may claim and provided regular updates. My claim was successful, thanks to the teams efforts.
Great result, Thanks.
13 November 2025
Reply from CP Financial Claims
Thank you for your kind words. We’re delighted to hear that our team could support you throughout your claim and keep you informed at every step. Congratulations on your successful outcome and we’re glad we could help achieve a great result for you!
Regards, Nick, CPF
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