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Company details
Written by the company
CPX Research (as part of Make Opinion) offers a wide range of global survey projects to panelists. If you ever face any issues with one of the international research partners we cooperate with, please contact our team first! We're looking into every case and try to find the best solution together.
Contact info
Berlin, Germany
- feedback@cpx-research.com
- cpx-research.com
Replied to 2% of negative reviews
Typically replies within 24 hours
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Prompt and Polite
They are always prompt and polite. They are right on top of any problems with the surveys.
Best CPX support teams
Best CPX support teams. Highly recommend do survey at this platform.
Thanks alot #CPXTEAM
Their customer service is really the…
Their customer service is really the best
Very good and fair
Excellent customer support
Excellent customer support, staff is very attentive, they have wonderful attitude and attention, direct you to the source of the problem or fix it themselves, lately they have been paying more for the surveys through the platform rollercoin. Will leave a high note to bode well for my account and their service. Thank you
CPX has excellent customer support they…
CPX has excellent customer support they will get you taken care of.
I just spent half an hour completing a…
I just spent half an hour completing a survey and they haven't given me my reward even though I finished it completely. This is a terrible platform; they don't pay you, they don't appreciate your effort, and they don't pay you. Don't waste your time, and I advise you to use other platforms.
Rubbish scammers
Rubbish scammers with same robotic answers to questions pertaining to cash out - referring you to a third-party.
Don't waste your time with this one.

Reply from CPX Research
Fantastic site which pays genuinely.
I just want my account to be normal
I just want my account to be normal. I want to participate in the survey but CFX keeps rejecting me. Out of 20 attempts, all failed, not a single one was successful. Please help me recover my account😑
They were very helpful in helping me resolve the issue
The experience was good and I was able to get the issue taken care of thank u for helping me
Trusted app
Its one of the best survey providers
Its one of the best survey providers , and the best customer support they reply in no time and support you with more than what you deserve
Nice experience after all, thank you! :-)
The "CPX Research Customer Happiness Team" member gave me the credit I should have received if the alchemer.eu survey system had worked properly. There’s room for improvement, but I’m giving five stars for how well they handled my request. Thank you, and I hope the issue will be fixed soon.
I'm so happy to join this all survey…
I'm so happy to join this all survey but I'm so disappointed when I'm in one of survey when the survey is finished they said ur not allocation it's not fair I do my best in my survey
Awesome And Reliable Platform
This is one of the best, credible, responsible, transparent and accountable research empire. I sincerely love your service because it is fast, smooth and straightforward. Keep up the good work.
The company paid the amount due snd in…
The company paid the amount due snd in a very quick and easy process. I contacted custermer service and recieved a reply within an hour
I am writing this review to warn others…
I am writing this review to warn others about CPX Research and their involvement in a system that results in users being denied payment after their surveys are completed and monetized.
For over four years, I completed CPX Research surveys through Cointiply. During that time, I completed thousands of surveys that clearly generated revenue for CPX Research and their partner. My account was always in good standing. I never received a warning, restriction, or notice of any issue. Everything was accepted as valid for years.
The moment I requested my first cashout, my account was immediately suspended and all of my earnings were withheld. This happened within an hour of the withdrawal request. I was accused of violating terms, but no specific rule was cited, no evidence was provided, and no explanation was ever given. Appeals went nowhere.
Only after this happened did it become clear that this is a common pattern. Many users report being allowed to complete surveys for long periods of time, generating revenue for CPX Research, and then being banned the moment they attempt to withdraw their earnings.
CPX Research directly benefits from this arrangement. They pay Cointiply for survey traffic and completions and continue supplying surveys despite clear evidence that users are being blocked at payout time. Claiming this is “Cointiply’s system” does not remove responsibility. CPX Research chooses who they work with and profits from the results.
From a user perspective, this feels like exploitation. Time, data, and effort are taken and sold, but payment is denied when it is finally requested. Until CPX Research stops working with platforms that operate this way and ensures users are actually paid, they should not be trusted as a legitimate survey provider.

Reply from CPX Research
CPX is reliable, but partner app (GREWARD) refuses to pay users
CPX surveys work well and track correctly.
However, a partner app using CPX surveys — GREWARD (DCD Media) — completely stopped paying users, including my own pending $70 payout.
This reflects badly on the CPX experience, even though it is clearly the partner’s fault, not CPX’s.
CPX is usually excellent, but I strongly recommend investigating GREWARD so users don’t lose their earnings.
Giving 4 stars because CPX itself is legit — but please take action.
great experiences all around.
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