A second purchase of these masks - we find them comfortable and reassuring. Have also purchased some for an elderly family member. Prompt delivery.
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I have routinely bought these FFP2 masks from the beginning of the pandemic and found them very comfortable to wear for 6 hour shifts. However recently the packaging has changed, not a problem but als... See more
I paid for the fastest delivery option but it took ages to ship and only just arrived in time, creating stress. Also I made two different purchases and paid shipping twice (because it wasnt clear at c... See more
Company replied
Arrived promptly, a well fitting mask with the benefit of my glasses not steaming up! One small problem, the ear strings are too short so my earlobes are bent forward, not a problem for a quick dash i... See more
Company replied
Company details
Information provided by various external sources
Cradle supplies a range of premium protective face masks to help prevent the spread of Covid-19. For every KN95 mask sold we make a donation to the NHS Charities Together fund to support NHS staff caring for Covid-19 patients.
Contact info
United Kingdom
- 0333 050 4284
- info@cradlemasks.com
- cradlemasks.com
No recent history of asking for reviews
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Re- purchase
A second purchase of these masks - we find them comfortable and reassuring. Have also purchased some for an elderly family member. Prompt delivery.
Excellent service
Expected fast delivery but no reply to…
Expected fast delivery but no reply to my email as to when it will be delivered. Previous deliveries were quick.
good service and product
Products seem clearly advertised. Site easy to navigate. Delivery was reasonably good. Communications was very good. Would use again
Quality at a reasonable price
Quality at a reasonable price
Good reordering system
East site to use
I have routinely bought these FFP2…
I have routinely bought these FFP2 masks from the beginning of the pandemic and found them very comfortable to wear for 6 hour shifts. However recently the packaging has changed, not a problem but also the ear loops are now tighter than they where, causing some discomfort. They're still ok for 6 hours but not as good as they used to be.
This is my second order and the quality…
This is my second order and the quality is not the same as my first order which was great
Great service
Very happy with service and products. My only quibble is that, if you have a subscription, there's no way to change delivery dates/frequency. However, when I contacted the company they quickly suspended the subscription until I am ready for the next delivery.
Disappointing initially but finally resolved
Further update: Following a further email exchange, I got a very nice reply saying there had been a mix-up at their end and I had actually received the wrong masks. The correct ones were sent out and they were exactly what I was expecting. I’m happy to amend my review but it’s only 4 stars because of the hassle of getting it sorted. Otherwise, I’m much happier. Thanks to Chris in Customer Service 🙏🏻
Update: i got a reply but was told I’d ordered the basic mask so went back to check my order. The photograph that accompanies the mask I’d ordered shows a completely different sturdier mask. So your advertising is seriously misleading.
I’d wanted the washable face masks but you’re out of stock. As a temporary measure i was persuaded to get the masks as illustrated in your promotional photo. You are either sloppy or deceitful so I’ve removed a star.
The delivery time and notifications were absolutely fine but I was convinced I was getting something more robust than normal blue disposable masks from China. I could have bought them in the local chemist.

Reply from cradlemasks.com
Reliable service
Problem with initial delivery but fixed…
Problem with initial delivery but fixed quickly- sign of a good company. Pleased with product.
Best masks on the market
These are the best masks on the market. I have been buying them for a while and they have enabled me to travel, be in crowded spaces, feel comfortable and as yet not pick up Covid. Customer service was excellent when I had a problem with one mask, however customer service seems to have disappeared since the masks have gone out of stock which is disappointing and the reason for only 4 stars.
Cradle masks are comfortable
Nice masks
The masks are fine, light, breathable and fit well. However, they are slightly pricey and delivery took over a week.
The best masks on the market
These are easily the best masks on the market.
I recently took a weeklong trip to Orlando. This meant I would need to wear a mask on the nine hour flight, at the airport, and in indoor locations during my trip. Omicron is raging in Florida and I was warned by friends who live there that I would definitely catch COVID if I took the trip.
Well, first, I did not catch COVID during the trip. Why? Because these masks work. I didn't limit my activities. I sat in crowded theatres, ate in indoor restaurants, and stood in long, busy queues. But I wore these masks.
But here's the other thing. They are insanely comfortable. I hate masks. And the standard N95s are miserable to wear: especially on a nine hour flight.
But these things are soft and comfortable and better by far than anything else I've tried.
Frustratingly, they're out of stock at the moment, but as soon as they're back in stock I'm buying more.

Reply from cradlemasks.com
A really comfortable face covering
A really comfortable, roomy and easy to wear face covering. Would like to buy another one when you have re-stocked. Thank you

Reply from cradlemasks.com
I am pleased with my cradle mask which…
I am pleased with my cradle mask which fits nicely and makes you feel better protected than basic thin ones you find in shops

Reply from cradlemasks.com
Comfortable and effective mask
Comfortable and effective mask. Was attracted by the protection it offered and the extra hygiene features. More comfortable to wear than the traditional white FFP2 masks.
Very well made mask
Very well made mask. Covers very well. Could have been slightly shorter for me but think it may be just getting used to the size after a smaller cloth mask

Reply from cradlemasks.com
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