Craft Hub Reviews 

Product was very nice quality but had a small defect. Craft Hub customer service responded quickly and pleasantly and replaced the puzzle.

I bought this for a gift for a friend. I think it's very cute and will look good in her home. She loves to read and with her name added will be extra special.

Kathy was great to work with! She was immediate with her offer for help with my questions, and made the process easy!

Puzzle price was good and I got follow up from Judy offering me additional items. Nice touch!

My sisters and I are all avid jigsaw puzzlers. When I saw these puzzles, I had to purchase 5 for myself and Four sisters. The puzzles are absolutely beautiful and will be fun to assemble resulting in an exquisite finished product. Definitely not a puzzle that you would want to gather up the pieces and throw back into the box.
Customer service is great! I received a very nice “thank you for ordering” text. Glad I stumbled upon this company.

I gave it four stars because i havent actually received it yet but so far im happpy with the communication I’ve received.

Looking forward to receiving my puzzles. Super easy to order, great prices.

The product is exactly as expected. There was a problem with delivery, but Crafthub quickly clarified the issue and the package was found.

Someone from the company messaged me within hours of my purchase to confirm my address and then checked to see if there was anything else they could help with. It wasn't just a bot confirming information, it was personal and sincere.
5 🌟 stars

The product is good quality, and a decently difficult puzzle to complete. The art is very nice to look at.
One note is that they advertise discounted add ons after your purchase, and closing out of the screen adds them into the purchase instead of not doing that.
However, I contacted customer service and they were very quick responding. They made sure I was only charged for the items i intended to purchase.

Absolutely the best customer service I've ever experienced. So helpful!

These puzzles are beautiful and amazing. Their customer service is beyond remarkable. I will be buying many more from Craft Hub

They have such beautiful things! I found everything to be high-quality. Michele, from craft hub, reached out to me directly to ensure I had everything I needed and to confirm shipping. I feel very confident with this company and appreciate the extra steps they take to ensure you’re a happy customer!

Great assistance from Tracey for everything I needed for this project. Website slow to load

Absolutely amazing customer service friendly and helpful above and beyond

Craft Hub’s customer service has been wonderful! I’m purchasing acrylic puzzles for my elderly grandmother, who is living with mid-stage dementia. She loves beautiful, colorful things and still enjoys coloring and doing puzzles. I’m hopeful these projects will give her an enjoyable way to keep her mind and hands engaged while creating something beautiful she can give as a gift.
Christie, (my name twin!) has been incredibly helpful and followed up so promptly. Her thoughtful, attentive service has made this purchase feel extra special.
While we haven’t tried the puzzles yet, the customer service has already made a wonderful impression. I’m excited to receive them and hopeful the products will meet or exceed my expectations. Thank you, Christie and Craft Hub, for such a positive experience so far!

I assembled one of the suncatcher puzzles and had issues keeping in place. There are no screws at the top and the chain hooks don't hold it tight enough.
I added picture holders and plastic pegs that I melted in place for a tighter hold.
Also, the light shines through all the seams and distorts the overall image. Their support team incorrectly told me I hadn't removed the plastic films.
The photos on their website are misleading.
I do not recommend this company or their products.

I got assistance from a real person at craft hub which made my experience feel meaningful!!

Zoe was so helpful when I had questions with my order. She was patient, explained things easily, and helped me every step of the way. Go Zoe!