I barely had submitted my order when I got a text from Craft-Hub, asking questions to give them information as to how they will make this product. Usually I get no texts and wind up getting a product... See more
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Company details
- Craft shop
- also in
- Art Handcraft
Written by the company
Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- support@craft-hub.com
- craft-hub.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 78% of negative reviews
Typically replies within 48 hours
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Gabriella was great and helped me with…
Gabriella was great and helped me with my order. She gave me some insight on the suncatchers I was ordering and made me feel very happy about my purchase. I will keep this company in mind for other products for myself and gift giving.
Beautiful, unusual puzzles
The puzzles don't look like regular puzzles, they look like stained glass. I decided to try two of them. Someone from the company got in touch with me to confirm my address and to talk about them. Adding the little personal touch means a lot to me. Keep up the good work.
Customer service quick and efficient…
Customer service quick and efficient even offered more deals after the first purchase very happy with the transaction
Great customer service
I had an issue with an overcharge on my credit card. The customer service dept responded quickly. The problem turned out to be on the credit card not Craft Hub. So far so good!!
Great deals, amazing service
Craft Hub not only had some amazing deals, but Gabriella messaged me within minutes of placing my order to clarify details - incredible customer service! I will absolutely be back
Sent my friend a beautiful acrylic…
Sent my friend a beautiful acrylic hummingbird puzzle and she LOVES it! It’s beautiful! Will order more.
I purchased a sun-catcher and within 5…
I purchased a sun-catcher and within 5 mins I received a text from the owner making sure the mailing address was correct and easily accessible. The price of the item was exceptionally cheap and the owner also gave me a discounted code. One of the best I've ever dealt with, beyond question!!!
Lovely, respectful person. Great Company!
Ordered a few things on Craft Hub and Gabriella text me and helped me order some more stained glass hangers. She was very helpful and kind and respected my personal options. Highly recommend this person and give her a heads up! Thanks Gabriella for the discount code and fixing my address.
The ordering was quick and easy plus I…
The ordering was quick and easy plus I got a personalized text after I made the purchase.
Fast and friendly response
Fast and friendly response
Great name too very halpful
Gabriella was very helpful n made this…
Gabriella was very helpful n made this a great experience. Thank you for all your help. With the cardinal garden and the turtle sun catchers and mounting kit.
This company makes me feel cared about.
I love the personalized service and attention to details!
Puzzle
I was blown away with a quick response and the excellent service! When I finish the puzzle am so sure it’s going to be awesome. Thank you Anna Joana and CraftHub
I love these puzzles
I love these puzzles! Great value and very good quality. I've done the wooden puzzles before but I'm trying the acrylic suncatchers. Customer service is also top-notch. Can't wait!
Granddaughters love these stained glass…
Granddaughters love these stained glass puzzles
Had exactly what I wanted for my…
Had exactly what I wanted for my grandchildren. Great prices for unique gifts. Check it out.
Amazing service
Amazing service, super quick, very respectful and very helpful. Definitely buying something again later
I just made my first order with Craft…
I just made my first order with Craft hub and im so excited about it, I cant wait for my items to come!!!
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