The fragrance oils are always top quality. I've found the Craftastik in-house scents are fantastic. I've seen some negative comments re. customer service but that has never been an issue.Any problems... See more
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Review summary
Created with AI, based on recent reviews
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Great customer service when I requested something it was fullfilled. Purchased big bottles for a good value for money. The fragrance oils I picked are great for my candle making. However not sure if... See more
I've seen that more people are dissatisfied with this company, especially with customer service. Personally, I haven't had any problems so far and everything I've bought from them has arrived on time.... See more
Oils are gorgeous and strong as always. Only problem is tried everything to contact you and nobody ever gets back. Seems nearly impossible to get to talk to someone from craftasik. This problem is cou... See more
Company details
- #53 of 67 best companies in Flavours, fragrances and aroma Supplier
Written by the company
Home Fragrance Supplies, Candle Supplies at great prices!
Contact info
Unit 11, Swift Business Park, Creek Way, RM13 8LE, Rainham, United Kingdom
- 0203 305 6486
- info@craftastik.co.uk
- craftastik.co.uk
4.3
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Wrong Items delivered and not reply from Craftastik
Wrong Items were delivered. We have been trying to contact the shop via phone, mail and sms for a week and there is no reply from Craftastik at all :(
18 February 2026
Never disappointed always quick…
Never disappointed always quick delivery and quality oils
11 February 2026
Great products fast delivery thank yiu
15 February 2026
fast delivery beautiful products
5 February 2026
Still have not received my order and…
Still have not received my order and it's been over a week...
12 February 2026
Very quick delivery
Very quick delivery, and a good product. And DPD actually found our address which was a plus. Craftastik is a great company to do business with
13 February 2026
Five stars!
Five stars! Always great products, good value, speedy delivery and excellent customer service from Craftastik. My new ‘go to’ supplier. Highly recommended.
10 February 2026
So bad my shipment is lost no updates
So bad my shipment is lost no updates
I tried to reach them they never respond
save your money it's so bad
3 February 2026
Love the oils i got
Love the oils i got . Took a little bit to get it since i live in iceland but so worth it .. will 100% order again /more in the future
1 February 2026
A nice choice of fragrances
A nice choice of fragrances, only down side is no clp labels available.
5 February 2026
Awesome company strong oils
Awesome company, they have the biggest selection of fragrence oils and they are all strong and smell different, my supplier stopped trading 2 years ago , I gave up wax making during that time as I had cancer treatment, when I returned I was gutted that soap scent and candles had closed , I tried so many companys but oils were weak poor quality and so many all smelled the same , then I found craftastic, so glad I did . Now my business is back up and running and I wouldn't use any one else for my fragrence oils and wax , jess
5 February 2026
Undelivered item
Item was not delivered , Never receive it , no one replay back to my email dispute email send so many times.
16 January 2026
Love the produts
2 February 2026
I was pleased with the prompt delivery
I was pleased with the prompt delivery, which is important when you have a small business to run. The prices are competitive, and goods are packed securely.
3 February 2026
Not good quality oils
Not good quality oils. very weak. much better value and stronger scents out there.
28 January 2026
Brilliant company
Brilliant company, quality products & fast delivery, would definitely recommend
26 January 2026
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