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Craft HQ Reviews 

572
•
TrustScore 4.5 out of 5

4.7

Craft shop
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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of their products, particularly the fragrance oils, which are described as beautiful, authentic, and long-lasting. Many people highlight how these scents make their homes smell lovely, often noting the natural aromas. Reviewers frequently commend the fast and reliable delivery service, appreciating the prompt arrival of their orders and the excellent packaging. Many consumers express strong loyalty, stating they no longer need to look elsewhere for products and intend to purchase again. The overall service is consistently described as excellent, with customers finding their unique and high-quality fragrance needs met.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the beautiful, amazing, and strong scents... See more

Quality

Customers had positive experiences with quality, consistently praising the beautiful and amazing fragrances,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report positive experiences, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are practically family now as I have been a happy customer of Craft HQ, for an age. I have yet to find or be introduced to a company who match CHQs quality standards and/or scents that to me hav... See more

Rated 5 out of 5 stars

This is my regular supplier for unique and high quality fragrance oils. My latest delivery was very prompt as usual. I would highly recommend anyone to use Craft HQ.

Rated 5 out of 5 stars

I bought a load of fragrances and they are absolutely beautiful. The smell and lasting fragrance is unbelievable. So well priced and offers too. I will buy again. Brilliant ❤️

Rated 5 out of 5 stars

I just love this company The products are first class with scents that are totally authentic. They are my monthly present to myself. Since I found them I never buy any products else and I no l... See more

Company replied

Company details

  1. #39 of 61 best companies in Craft shop
  2. #59 of 94 best companies in Candle shop

Written by the company

Craft HQ is a leading UK supplier of premium, unique fragrance oils and high-quality candle making supplies. Built by experienced makers for makers, the brand supports creators at every stage of their journey : from passionate hobbyists pouring a first batch to established home fragrance, soap, and cosmetic businesses scaling up production. Firsthand industry experience means understanding exactly how crucial reliable ingredients are. For this reason, Craft HQ works closely with top UK fragrance houses and a dedicated perfumery in Grasse, France to develop an exclusive library of nearly 100 high-potency, clean scents. Discover Craft HQ to elevate your creative crafting experience.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

572 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(572)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing

The website is really easy to navigate & not to cluttered when on each page. I ordered my fragrance oil’s Monday evening & they arrived Wednesday morning, very well packaged. The cold throw scent is amazing. I’ve used Unicorn dreams, Black cherry & Calm sunset. Not used these yet so can’t comment on the hot throw. Oh & you can’t go wrong with the CLP labels 🙂

30 March 2024
Unprompted review
Rated 5 out of 5 stars

My first order with Craft HQ

My first order with Craft HQ was received quickly, packaged very well, I ordered some beautifully scented fragrance oils.
So far I'm very happy and look forward to learning, making and exploring the world of scented wax, exciting times ahead

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Great selection of oils

Great range of oils all different sizes I went with 10mls to start git a few to match my wax melts scents. Honestly these oils are so good last for so long as only need a few drops and nice and strong. Will definitely be ordering more

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Selected 14 sample sizes to use with my new electric diffuser as I’ve never had one before and wanted a good selection to get started.
Absolutely blown away with the size of the samples and the quality of the oils.
They are all amazing and smell so beautiful
The dupes are spot on.
My whole house smells gorgeous.
I’m unsure how much to put in my diffuser so am experimenting.
You will need a dropper or you’ll get it everywhere

11 March 2024
Unprompted review

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