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Craft HQ Reviews 

572
•
TrustScore 4.5 out of 5

4.7

Craft shop
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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of their products, particularly the fragrance oils, which are described as beautiful, authentic, and long-lasting. Many people highlight how these scents make their homes smell lovely, often noting the natural aromas. Reviewers frequently commend the fast and reliable delivery service, appreciating the prompt arrival of their orders and the excellent packaging. Many consumers express strong loyalty, stating they no longer need to look elsewhere for products and intend to purchase again. The overall service is consistently described as excellent, with customers finding their unique and high-quality fragrance needs met.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the beautiful, amazing, and strong scents... See more

Quality

Customers had positive experiences with quality, consistently praising the beautiful and amazing fragrances,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report positive experiences, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are practically family now as I have been a happy customer of Craft HQ, for an age. I have yet to find or be introduced to a company who match CHQs quality standards and/or scents that to me hav... See more

Rated 5 out of 5 stars

This is my regular supplier for unique and high quality fragrance oils. My latest delivery was very prompt as usual. I would highly recommend anyone to use Craft HQ.

Rated 5 out of 5 stars

I bought a load of fragrances and they are absolutely beautiful. The smell and lasting fragrance is unbelievable. So well priced and offers too. I will buy again. Brilliant ❤️

Rated 5 out of 5 stars

I just love this company The products are first class with scents that are totally authentic. They are my monthly present to myself. Since I found them I never buy any products else and I no l... See more

Company replied

Company details

  1. #39 of 61 best companies in Craft shop
  2. #59 of 94 best companies in Candle shop

Written by the company

Craft HQ is a leading UK supplier of premium, unique fragrance oils and high-quality candle making supplies. Built by experienced makers for makers, the brand supports creators at every stage of their journey : from passionate hobbyists pouring a first batch to established home fragrance, soap, and cosmetic businesses scaling up production. Firsthand industry experience means understanding exactly how crucial reliable ingredients are. For this reason, Craft HQ works closely with top UK fragrance houses and a dedicated perfumery in Grasse, France to develop an exclusive library of nearly 100 high-potency, clean scents. Discover Craft HQ to elevate your creative crafting experience.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

572 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(572)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely LOVE this company

Absolutely LOVE this company! Made my first order with Craft HQ and was very impressed and grateful for the free CLP label offer! I ordered the Bee Cause scent to enhance some of my beeswax products. A sweet scent, which accompanies this product perfectly for anyone who loves bees and enjoys a stronger honey scent throw. Will definitely be ordering with Craft HQ again! Thank you for my free sample too, it is on my list for my next purchase!

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful fragrances

Brilliant candle making starter box & the fragrance oils are exquisite, my first candles came out perfect. Craft HQ will always be my go to place for the best fragrance oils.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

So I’ve received my order. I opted to collect my order and from ordering to collection was so quick! I received emails to let me know when it was being processed and then another when ready for collection. I have used some of the oils I ordered in making wax melts and can I just say they are AMAZING! They’re strong scents and definitely get value for money! I will definitely be using craft HQ again!

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Very hapoy

My order came the other day and all sents are amazing, will definitely be ordering more from yourselves 🥰

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Wow! What fragrance

Wow!! Ordered my samples and within two days they arrived all 10 of them im now Working my way through them and I must say Absolutely amazing fragrances are coming through and filling the whole house. Will definitely be ordering again. There are so many I want to try out. Highly recommend this company.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant fragrances

Brilliant fragrances, love all of them that ive bought so far. Really fast despatch and delivery, well packaged, will definitely buy from again highly recommended

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing smells I have a few…

Absolutely amazing smells I have a few new favs and getting some great feed back from freinds and family on the ones iv made as it was my first time ever making melts im making a new batch with all my new ones now and hoping to sell this little lot I love the testers but wish they would come with clp labels 🙂my firm fav at mo is cherry blossom and pepper wood and Orris

9 February 2024
Unprompted review

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