Had to go to post office to pick up my order as they didn't pay enough postage, cost me an extra £7.50 for my order, contacted them and complained but didn't get reimbursed 😕
Craftyflair
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast and hassle free, I ordered a Tim Holtz stamping platform for my wife for her birthday, I have to admit, I was dubious after reading other reviews on here however decided to take the chance as the... See more
Ordered online on 22 July but my order has not arrived. Contacted via email and WhatsApp as per their telephone message answering request. I've had no response. On the invoice it states Royal Mail 48... See more
This company has an extensive range of products at competitive prices. I have so far placed two orders with them and on each occasion my order has been dealt with quickly, carefully packaged, clearl... See more
Company details
Written by the company
We are a small independent online Craft Shop specialising in Paper-craft, family run by a husband & wife team which started selling on market stalls back in 2019. It all started as a bit of a hobby, an idea to be different, have a personal touch and to make crafting that little bit more affordable. What started as a hobby, continued in a similar manner for 12 months, moving from the market and going online where our popularity grew quickly, allowing us to run this full time from early 2020. We stock a huge number of products, from many of the UK's leading brands, with flexible payment options from PayPal, Klarna or Clearpay
Contact info
United Kingdom
- craftyflair.co.uk
People also looked at
Placed an order on the 18th July and…
*update* item received after a couple of days.. well pleased with the service received.. will use this company again
seller has been in contact and explained the situation.. I shall be sent the missing item when new stock arrives,
Placed an order on the 18th July and only got part of my order, one item is missing from the package.. the package was perfectly sealed so I know it’s not missing…
It seems the item has never been sent at all..I’m not happy at all as I’m out of pocket for an item I bought but not received
Tried ringing but no answer
Great service
Very pleased with service & customer service. Items packed very well with quality goods.
Good prices and delivery was quick
Great customer service
Recently purchased a die set. Unfortunately there was initially a problem with my receiving the item. However, once I managed to contact them by e-mail, a replacement set was swiftly sent without fuss. It was great customer service and I will certainly buy from them in the future.
Fantastic prices and great service.
Fantastic. My order arrived within 3 days. Craftyflair is unbeatable for value and service. It is my number one go to store for all my crafty needs.
Delighted with service
Delighted with service, great prices and very quick dispatch, can’t fault, thank you
Brilliant company…
I love this company orders are dispatched rapidly unless its a pre order with a specific date for delivery. They have fantastic customer service which is why I use them would recommend them to anyone.
Great company to deal with and great…
Great company to deal with and great prices. My go to place 1st.
Brilliant service and quick delivery!
Excellent customer services
Excellent customer services, great items, great prices thank you so much for all you did on resolving my order. Kind regards Carolyn
This was the first time I’d used…very impressed.
This was the first time I’d used Craftyflair. I was very impressed with their price for the cutter and p&p was reasonable. It arrived quicker that I’d thought. Will certainly use them again and recommend them to my crafting friends.
Excellent service as always
Always fast delivery and respond…
Always fast delivery and respond quickly to any queries you may have
Pleasure to deal with and easy to…
Pleasure to deal with and easy to contact to sort out unfortunate error I had with an order which was resolved and put right very quickly. Would use them again, in fact have placed more orders with them recently.
Happy with the product I bought and…
Happy with the product I bought and arrived in a week and was sent an email when it was dispatched will be happy to order again
Great service and quality
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

