Shocking! Ordered something for over £500 and it said standard delivery. Been waiting since 2nd July. Called up last week and the lady on the phone said it’ll be with me the following week by Wednesda... See more
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See what reviewers are saying
The staff were very proactive with contacting me when items I had ordered were out of stock. They kept me updated regularly as well with progress updates and options with what the next steps could b... See more
Company replied
Initially, I noticed I hadn't received an email confirmation for my purchase of two fans intended for the recent heatwave. After waiting two weeks with no delivery, I attempted to track down my order.... See more
Craigmore's website was easy to order from and they appeared to have cheapest price for the pressure washer I wanted. The product was delivered to Wales in 5 days via DPD, quicker than the 7-10 days d... See more
Company replied
Company details
- Tool shop
- Cleaning products supplier
- Industrial equipment supplier
- Industrial gas supplier
- Safety equipment supplier
- Welding Supply Shop
Written by the company
We have been established for over 25 years and are based in Northern Ireland. We are an Official Karcher Center, as well as approved stockists and resellers for 3M, Draper, Metabo, Sealey, Nielsen and SIP Industrial. We are the premier retailers in the UK and Ireland and have a wealth of product knowledge which means we are in the best place possible to ensure that you are buying the right product for the job, and you are getting the best deal!
Contact info
1-2 Diviny Drive, Carn Industrial Estate, BT63 5WE, Portadown, United Kingdom
- admin@craigmoreonline.co.uk
- craigmoreonline.co.uk
4.0
Great
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Quality brand, product delivered quickly
Quality brand and product delivered next day at a great price, would recommend this seller!
6 March 2024
Reply from Craigmore UK
Thank you for leaving us a review, Martin!
Reply from Craigmore UK
Thank you for your review!
first order, maybe more 2 follow
Liked price and how easy to find what I wanted
Disliked confusion on placing order and longer than expected delivery
29 February 2024
Reply from Craigmore UK
Hi Paul,
I can see that your order was dispatched the same day that the order was placed. We apologise if there was a delay with the courier, but I am glad to see that delivery was made within the advised timeframe on the product page.
If you have further feedback on the confusion with placing your order, please let us know by contacting info@craigmoreonline.co.uk and we can look into that.
Craigmore Team
Great selection of products - fast delivery
Great selection of products, fast delivery, well packaged - will use again!
1 March 2024
Reply from Craigmore UK
Thank you for reviewing us!
Reply from Craigmore UK
Thank you for your review!
Quick delivery good product for a good…
Quick delivery good product for a good price
26 February 2024
Reply from Craigmore UK
Thank you for leaving us a review!
Reply from Craigmore UK
Thank you for your review!
Reply from Craigmore UK
Thank you for your review!
Smooth transaction, quick turnround.
Item on offer fitted my needs. Good recommendations of seller. Efficient sale. Happy to buy again here.
19 February 2024
Reply from Craigmore UK
Thank you for reviewing us!
Well impressed with this company
Well impressed with this company, had a delivery question, which they replied to almost immediately. Ordering was easy and the price was very good. Would have no problem using them again.
22 February 2024
Reply from Craigmore UK
Thank you for your kind review, Carol! We really appreciate it and hope you see you again sometime!
Reply from Craigmore UK
Thank you for your review!
very late delivery & dispatch
hi I ordered spare parts
it arvie very late and packaged bag spil with some chemical liquid
by DPD transit
dispatch time too long after I send e-mail request. it's a bad experience.
thanks
seelan
23 February 2024
Unprompted review
Reply from Craigmore UK
Sorry to hear the courier spilled liquid on your package.
We apologise again for the slight delay with your order.
Craigmore Team
Two for Two
The second Karcher item I've purchased from Craigmore and just as good an experience, as the first.
19 February 2024
Reply from Craigmore UK
Hi Mark,
Great to see you back again! Thank you for leaving us a review!
Excellent customer service
Excellent customer service, from start to finish. Kept me updated on when my delivery would be expected. The other great thing is you can spread your purchase using Klarna.
19 February 2024
Reply from Craigmore UK
Thank you for your kind review, Stephen!
Extremely slow delivery
Product was exactly what I ordered and worked but took about a month to arrive!
I can get exactly the same item on a 3 day turnaround for an extra fiver.
Sometimes saving just a few quid ain’t worth it.
19 February 2024
Reply from Craigmore UK
Hi James,
This item is advised as 3 week delivery time on the product page, so delivery time is made clear prior to purchase.
Craigmore Team
Reply from Craigmore UK
Thank you for reviewing us!
Reply from Craigmore UK
Thank you for leaving us a review!
I asked for the receipt many times (3)…
I asked for the receipt many times (3) as I had picked up in preson the product as I was passing their outlet.
I awaited many days to have this receipt reach into my Email. It never arrived, so had to ring up twice to see where the receipt was?? and why it was not sent. Told it had been sent but I had been checking my junk and email and I never saw it. Until the 3rd time of ringing up to the shop did the email then arrive into my inbox. I stayed on the phone line till it arrived in my inbox.. I did not want to re ring for the 4th time asking the receipts whereabouts!!!...apart from this issue (of the receipt was part of the guarantee) I had good service in the shop where the guy in the shop brought the heavy heater out to my car and put it in my car. Thanks.
16 February 2024
Reply from Craigmore UK
Hi Ann,
I can see that your invoice was sent in reply to your first email 2 minutes after we received the email.
The invoice was then sent again as you advised you didn't receive it.
Craigmore Team
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