Shocking! Ordered something for over £500 and it said standard delivery. Been waiting since 2nd July. Called up last week and the lady on the phone said it’ll be with me the following week by Wednesda... See more
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See what reviewers are saying
The staff were very proactive with contacting me when items I had ordered were out of stock. They kept me updated regularly as well with progress updates and options with what the next steps could b... See more
Company replied
Initially, I noticed I hadn't received an email confirmation for my purchase of two fans intended for the recent heatwave. After waiting two weeks with no delivery, I attempted to track down my order.... See more
Craigmore's website was easy to order from and they appeared to have cheapest price for the pressure washer I wanted. The product was delivered to Wales in 5 days via DPD, quicker than the 7-10 days d... See more
Company replied
Company details
- Tool shop
- Cleaning products supplier
- Industrial equipment supplier
- Industrial gas supplier
- Safety equipment supplier
- Welding Supply Shop
Written by the company
We have been established for over 25 years and are based in Northern Ireland. We are an Official Karcher Center, as well as approved stockists and resellers for 3M, Draper, Metabo, Sealey, Nielsen and SIP Industrial. We are the premier retailers in the UK and Ireland and have a wealth of product knowledge which means we are in the best place possible to ensure that you are buying the right product for the job, and you are getting the best deal!
Contact info
1-2 Diviny Drive, Carn Industrial Estate, BT63 5WE, Portadown, United Kingdom
- admin@craigmoreonline.co.uk
- craigmoreonline.co.uk
4.0
Great
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Delivery times not great
Ordered my products. Didn’t get posted for 8 days. Then waited a further 8 days for the delivery to say going back to sender a problem with your parcel. No idea why it got returned to seller, they never even attempted delivery.
I did get refunded after I called them and it landed back at Craigmore.
The company seems to stock a lot of stuff but with the delivery was poor for me.
5 February 2024
Unprompted review
Reply from Craigmore UK
Sorry to hear of the issues with the courier. We will pass this feedback on.
Craigmore Team
Reply from Craigmore UK
Thank you for your review!
First time buying from Craigmore and…
First time buying from Craigmore and the whole process was excellent from start to finish, my order was delivered inside a week and everything was just as described. Would certainly use again
12 February 2024
Reply from Craigmore UK
Thank you for your kind review, Paul. We really appreciate it and look forward to seeing you again!
Easy navigable website
Easy navigable website, despatched on time at a very competitive price.
Unfortunately arrived a day late (DPD) not the shops fault, but offered a full postage refund without fuss.
A perfect customer experience, order in confidence
7 February 2024
Reply from Craigmore UK
Thank you for reviewing us!
fast delivery
fast delivery, perfect price.
I hope that if I ever have a complaint about something, they will still deal with me.
not only when you need to buy something.
thx
6 February 2024
Reply from Craigmore UK
Thank you for your review.
Great service and great company offering varying services
From ordering to delivery was superb, really fast service
31 January 2024
Reply from Craigmore UK
Thank you for your review, Elaine!
No issues
Easy to find on the website. Price was competitive and delivery prompt. Absolutely no issues
31 January 2024
Reply from Craigmore UK
Thank you for leaving us a review!
Great price for a great product
Great price for a great product, would have been better if when the order was placed we knew when it would be delivered, although this wouldn’t deter from purchasing again.
8 January 2024
Reply from Craigmore UK
Hi Dean,
Thank you for your review. Delivery time for orders is advised on the product pages. The tracking number you receive in your shipment email will allow you to track with the courier for a delivery day.
No problem from start to finish
No problem from start to finish. Would definitely use this company again.
9 January 2024
Reply from Craigmore UK
Thank you for reviewing us!!
Initial wrong part supplied
Initial wrong part supplied. Re order and supply was quick and efficient.
Helpful and courteous staff.
Thanks
Jt
TheClockworks Ltd.
5 January 2024
Reply from Craigmore UK
Thank you for your kind review, James!
Good communication & great product with…
Good communication & great product with quick delivery.
2 January 2024
Reply from Craigmore UK
Thank you for leaving us a review!
Reply from Craigmore UK
Thank you for your review!
I orderd versaflo hood
I orderd versaflo hood. 26/12/23.still now didn't get my order. No replay to my email
26 December 2023
Unprompted review
Reply from Craigmore UK
Hi Sareesh,
I can see that your email sent on 02/01 was responded to on 02/01. Your second email sent on Friday night was replied to first thing on Monday morning.
The second response we sent had tracking details for your order. Your order was dispatched within the time advised on the product page.
Craigmore Team
Reply from Craigmore UK
Thank you for your review!
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