Crate Hire UK Reviews 

476
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Had a wonderful experience with their customer service which is excellent. I highly recommend this company for great customer service and their crates are strong and sturdy. Will use them again in fut... See more

Rated 5 out of 5 stars

Great experience, I made a mistake and selected the wrong week, after a short phone call they delivered the next day, both the gents that dropped off and picked up the crates were lovely and really he... See more

Rated 5 out of 5 stars

I ordered crates from Crate Hire UK to store furnishings for our glamping tents over winter, and the experience was fantastic! Their team offered great advice on crate selection and packing tips. The... See more

Rated 5 out of 5 stars

Amazing service! I've never organised office move before and they were so helpful and gave me few good advices which made the whole process stress free. We used their crates, screen protectors and tro... See more

Company replied

Company details

  1. Packaging Supply Shop

Written by the company

The Nation's favourite crate hire and rental service to help you move your office and home easily.

Crate Hire UK

Written by the company

Fast Next Day Delivery
Fast next day delivery as standard to anywhere in the UK.
Easy Online Ordering
Fast and easy online booking to help you move your office and home.
100% UK Coverage
Nationwide crate rental services at affordable prices.
Largest Range of Equipment
You have the largest range of equipment to choose from in the UK.
Multiple Depot Locations
Nationwide crate rental depots to ensure great service quickly.
Timed Deliveries
Need your delivery at a certain time? We can deliver at a time that suits you. (Mon-Fri 9-5)

Contact info

4.8

Excellent

TrustScore 5 out of 5

476 reviews

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No recent history of asking for reviews

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4.8

All reviews

(476)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good efficient service

Simple online ordering process with email confirmation. Crates delivered and collected spot on time and by polite and helpful staff.

22 January 2019
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you so much for leaving us a five star review for our crate hire services. We love to hear that we were easy to use and polite.
We look forward to helping you again in the future with your crate rental.
The Crate Hire Team

Rated 4 out of 5 stars

Very efficient service

Very efficient service. Only issue was trying to separate one of crates, it was jammed.

8 January 2019
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you so much for leaving us a great review and great feedback. We will look into making your packing crates easy to separate in the future.
Thanks again.
The Crate Hire Team

Rated 5 out of 5 stars

Absolutely delighted with the service

Absolutely delighted with the service! Excellent, speedy and on time. A top class friendly customer service from both the people who delivered and collected the crates, and updates were provided from them - as well as in emails - on the day too. The crates we hired were perfect too. Thank you and I will definitely recommend you!

21 December 2018
Unprompted review
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Reply from Crate Hire UK

We are super thrilled with the great review West London Girl!
We try so hard to ensure you receive the best service for crate hire around and hope you feel you can recommend use to all your friends as we would love to help them too.
Take care!
The Crate Hire Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Very simple and straightforward company to use - and super efficient in their delivery. Would definitely use again (this is second time I have used them) and would recommend them to everyone.

21 December 2018
Unprompted review
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Reply from Crate Hire UK

Thank you for an excellent review for your crate rental. We very much look forward to helping you again soon.
The Crate Hire Team

Rated 5 out of 5 stars

It was so easy to move I hire tote…amazing service

It was so easy to move I hire tote boxes made my life easy.

10 December 2018
Unprompted review
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Reply from Crate Hire UK

We are really pleased hiring your tote boxes to help you move made your life so much easier and thank you so much for leaving us such a great review. We look forward to making your life easier again soon.
The Crate Hire Team

Rated 5 out of 5 stars

Very good service!

5 December 2018
Unprompted review
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Reply from Crate Hire UK

Thank you so much for leaving a top rated review for our crate rental services. We really love helping and providing all of our customers with the best moving crate service Nationwide.
The Crate Hire Team

Rated 5 out of 5 stars

Fast efficient service

28 November 2018
Unprompted review
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Reply from Crate Hire UK

Great to know the service you received from us was fast and efficient. Thank you so much for Lara I gotta such a great review. We hope to help you again in the future.
The Crate Hire Team

Rated 5 out of 5 stars

They were great

They were great, both delivery and collection and the crates served us very well.

23 November 2018
Unprompted review
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Reply from Crate Hire UK

Great to know that your crates worked well for you and that the service you experienced from us was great! Look forward to helping you next time.
The Crate Hire Team

Rated 5 out of 5 stars

Best experience

Best experience. Used crates hire for moving home. Will recommend anyone without hesitation

22 November 2018
Unprompted review
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Reply from Crate Hire UK

Thank you for leaving a five star review for your crates to move home. We are so pleased you found your experience with moving home crates great. We would love to help you or your friends again soon.
The Crate Hire Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Communication fantastic. Did what they say on the tin in terms of delivery and collection.

21 November 2018
Unprompted review
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Reply from Crate Hire UK

Thank you so much Linda for leaving us such a great review. We love helping you whenever we can!
Take care
The Crate Hire Team

Rated 5 out of 5 stars

First class service

We found this company to be very good - men arrived early with delivery of crates and collected with no hassle. The crates were of very good condition i.e clean and no stains. I would definitely use them again.

7 November 2018
Unprompted review
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Reply from Crate Hire UK

Thank you so much for leaving a great review. We are so please you found our crate rental service first class and we cannot wait to help you again in the future.
The Crate Hire Team

Rated 4 out of 5 stars

Ben Hobs and his team has been very…

Ben Hobs and his team has been very supportive, patient and helpful.
I will definitely use them next time and already recommended to some friends and colleagues.

Thanks again
Laleh Massoudzadegan

26 October 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you so much for leaving a great review, we really do appreciate all of our customers comments and work hard every day to ensure we keep being the top rated crate hire company in the UK.
The Crate Hire Team

Rated 5 out of 5 stars

Crates were delivered and collected at…

Crates were delivered and collected at the time stated. Excellent service.

10 October 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you for your great review of our crate rental services. We really try hard to make hiring crates easy and simple for all our customers. Look forward to helping you again.
The Crate Hire Team

Rated 5 out of 5 stars

Easy to deal with

Easy to order, delivered and collected on time at reasonable rates. What's not to like?

3 October 2018
Unprompted review
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Reply from Crate Hire UK

Thank you so much for leaving a 5 star review for your plastic moving crates. We are really pleased you found ordering simple and your crate hire prices competitive. We look forward to helping you again soon .
The Crate Hire Team

Rated 5 out of 5 stars

We have used Crate Hire UK for several…

We have used Crate Hire UK for several years and they are the only company we would use for Crate Hire. Excellent service, fast deliveries and collections and have received nothing but a top class service from the whole team.

3 October 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Good morning Karrie,
Thank you so much for leaving such a great review! We always love helping you out with your crates. Look forward to helping you again soon.
Yeh Crate Hire Team

Rated 5 out of 5 stars

Great service!

Great service: the crates are super convenient, everything was delivered and picked up as agreed, their customer service is very helpful. Will definitely use again for my next move.

1 October 2018
Unprompted review
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Reply from Crate Hire UK

Thank you so much for leaving us a great review; we are super pleased that you found our service really convenient and helpful and we look forward to helping you again soon!
The Crate Hire Team

Rated 5 out of 5 stars

excellent service.

26 September 2018
Unprompted review
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Reply from Crate Hire UK

Thank you so much for the time you have taken to write us a great review. We really love to hear that you found our crate hire service great! We hope to help you again soon.
The Crate Hire Team

Rated 5 out of 5 stars

The quality of service was first class

The quality of service was first class. You could not have done anything better.

24 September 2018
Unprompted review
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Reply from Crate Hire UK

Thank you so much for probably the greatest review we have ever received for our crate rental services. A first class crate rental service is what we set out to achieve all those years ago and we are so pleased we could help you.
The Crate Hire Team

Rated 5 out of 5 stars

easy to book

easy to book. Delivered on time, helpful staff, collection easy

19 September 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Than you so much for taking the time to leave a great review for your crates. We are really happy that you found our plastic crate service easy and helpful. We look forward to helping you again soon.
The Crate Hire Team

Rated 5 out of 5 stars

Thankyou

Thankyou
Delivery and collections no problem brilliant for moving home up and down on the lift 😊

10 September 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you so much for leaving a great review, we really appreciate it. We hope to help you again soon.
The Crate Hire Team

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