We found a firm family run serious agency who from the start genuinely wanted us to find the right buyer and worked hard to achieve precisely that. We felt that they always had our back and that they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a really positive experience with the team during our recent house purchase, Archie in particular was excellent. Their communication was clear throughout, and they were always quick to ask the... See more
Company replied
I've finally got internet at my new home which gives me the opportunity to write a review about Cray and Norton. I only have good things to say after they sold two of my properties in Addiscombe in re... See more
Company replied
Archie was excellent. On our first visit to the property he was easily able to answer all questions whilst showing us around and highlighting key features. He also quickly arranged follow up visits fo... See more
Company replied
Company details
Written by the company
AWARD WINNING ESTATE AGENTS IN CROYDON Established in 2005, Cray & Norton are Croydon’s most successful and genuine family run Estate Agent with nationwide coverage. We are Croydon’s only member of The Guild of Professional Estate Agents, making us part of a network of over 800 Estate Agents. Our staff are trained to the highest of standards to ensure we deliver an outstanding customer experience with uncompromising adherence to strong moral and ethical principles. Our staff are qualified having passed the Guild’s associate training scheme which is approved by Cambridgeshire Trading Standards as well as us being regulated by the Property Ombudsman. We specialise in residential sales, residential lettings, land, new homes and property management. Our Croydon office gives us full coverage of The London Borough of Croydon to include the following areas Addiscombe, South Norwood, Shirley, Waddon, Thornton Heath, Woodside, Selhurst and South Croydon. For all your property needs call our Croydon office on 020 8655 0700 or email: sales@crayandnorton.co.uk lettings@crayandnorton.co.uk
Contact info
323 Lower Addiscombe Road, Addiscombe, CR0 6RF, Croydon, United Kingdom
- 020 8655 0700
- darren@crayandnorton.co.uk
- crayandnorton.co.uk
4.7
Excellent
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant from start to finish
Brilliant from start to finish. When I met Marcel I knew I would be in safe hands. No false promises just down to earth good advice. Marcel got me lots of views and helped me achieve a price that suited both parties. Darren then took over the reins and really pushed things through keeping all updated (when others failed). I hope these reviews go some way to expressing my gratitude for a job very well done and help others trust that you will deliver. Thank you all. Trudy
1 March 2024
Unprompted review
Reply from crayandnorton.co.uk
Thanks for taking the time to write us a lovely review, you were a pleasure to work for and thanks again for giving us your business, it's greatly appreciated. Darren, Marcel & The Team
Property Purchase
I purchased my new property through Cray and Norton: great experience, pain free - Darren and the whole team were excellent! Thanks :)
18 January 2024
Unprompted review
Reply from crayandnorton.co.uk
Thanks for the lovely review, all the team wish you the best in your new home :-)
What a great experience from start to…
What a great experience from start to finish
They kept me up to date the whole time and really took the stress away from selling a property
Never made me feel silly when asking question's, would 100% recommend for that friendly service
20 December 2023
Unprompted review
Good communicators,
Great agents. Always very quick to respond to any questions, and made the process really smooth.
8 December 2023
Unprompted review
Great level of professionalism…
Great level of professionalism delivering a warm approach whilst guiding you through a buying or renting process. Highly recommended genuine team of Estate Agents (Marcel, Andrea, Lucas, Archie)
Hands down the Best option in and around the Croydon area.
1 October 2023
Unprompted review
Great service from start to finish and…
Great service from start to finish and a big thank you to all the team at Cray and Norton.
28 July 2023
Unprompted review
Reply from crayandnorton.co.uk
This is when i really love my job, i am so happy that we found you your dream property. The Cray & Norton team wish you all the happiness in your new home.
All of the staff in Cray & Norton were…
All of the staff in Cray & Norton were really helpful in renting out my property. They were professional at all times and found me great tenants in a short amount of time.
3 July 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.