Crayo Reviews 

191
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the support team for offering fast and helpful responses to any questions they might face. Reviewers appreciate how staff members guide them through the platform with true professionalism and kindness. Many users note that navigating the system is straightforward and simple for beginners. Some reviewers were not happy with the video editing quality and clipping features. People also experienced communication issues and slow responses when trying to get assistance from customer service. Some consumers mentioned difficulties when trying to resolve account or service concerns.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being very... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the fast, professional,... See more

Response time

Customers had positive experiences with response time, highlighting that the support team is exceptionally... See more

User experience

Consumers find user experience to be ambiguous, as opinions regarding the platform are deeply divided. While... See more

Service

Clients share ambiguous opinions on service, reflecting a mix of frustration and appreciation. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website itself is clean and very user-friendly and has go absolutely amazing AI tools for a very reasonable price. Everything works quite well. I had an issue regarding payment and the team so... See more

Company replied

Rated 5 out of 5 stars

The support team do offer quick responses to any concerns I faced. My experience may differ from others but with issues I have faced, they offered quick and simple fixes at a good response time. If an... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the Crayo support team! They were friendly, professional, and quick to respond, solving my issue fast and clearly. Their help made using the platform much smoother for m... See more

Company replied

Rated 5 out of 5 stars

Crayo AI is a game changer and really easy to use. Big shoutout to Danny — he helped guide me through everything and was genuinely supportive. You can tell the team are always improving the platform.... See more

Company replied


Company details

  1. Software company
  2. Media company

Written by the company

Crayo is an AI-powered platform designed to help creators generate viral-ready short-form content in seconds. We offer a range of tools, including AI voiceovers, subtitles, gameplay optimization, and video editing features like split-screen, fake texts, and more. With Crayo, users can quickly create engaging videos for platforms like TikTok, Shorts, and Instagram, all without needing extensive editing skills. Trusted by over 2.1 million users, Crayo simplifies the video creation process, making it easy to produce monetizable content at scale.


Contact info

3.0

Average

TrustScore 3 out of 5

191 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.0

All reviews

(191)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would like a refund

I would like a refund. Your subtitle generator was not working correctly and would only do about 3/4 of my videos. I ended up spending more time than just making it myself. Their support email doesn't work. I am happy to take this down if I am simply refunded.

5 July 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer support

Terrible customer support ai is terrible, once I tried cancelling and refunding they started to waste my time and say your give us vague answers. It's a scam it's not a try it free not free trial and terrible services for the price

5 July 2024
Unprompted review
Rated 5 out of 5 stars

SUPER AWESOME COMPANY

Their services are exactly what is shown, but their customer service was the best I’ve received in I don’t know how long. Super great people who are willing to help fix a problem and just a perfect experience with them.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

By far the best AI tool!

I’ve tried several AI tools and nothing can compete with Crayo.ai.

Personally, I recommend pushing out content on several accounts daily as this is what has performed the best for me.

2 of my accounts have over 10k followers now and I can earn from the TikTok Creativity Program which has changed my life.

Thank you Crayo.ai!

3 June 2024
Unprompted review
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