The website itself is clean and very user-friendly and has go absolutely amazing AI tools for a very reasonable price. Everything works quite well. I had an issue regarding payment and the team so... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The support team do offer quick responses to any concerns I faced. My experience may differ from others but with issues I have faced, they offered quick and simple fixes at a good response time. If an... See more
Company replied
I had a great experience with the Crayo support team! They were friendly, professional, and quick to respond, solving my issue fast and clearly. Their help made using the platform much smoother for m... See more
Company replied
Crayo AI is a game changer and really easy to use. Big shoutout to Danny — he helped guide me through everything and was genuinely supportive. You can tell the team are always improving the platform.... See more
Company replied
Company details
Written by the company
Crayo is an AI-powered platform designed to help creators generate viral-ready short-form content in seconds. We offer a range of tools, including AI voiceovers, subtitles, gameplay optimization, and video editing features like split-screen, fake texts, and more. With Crayo, users can quickly create engaging videos for platforms like TikTok, Shorts, and Instagram, all without needing extensive editing skills. Trusted by over 2.1 million users, Crayo simplifies the video creation process, making it easy to produce monetizable content at scale.
Contact info
United States
- support@crayo.ai
- crayo.ai
3.0
Average
191 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 2 weeks
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Really bad site
Really bad site! Don’t use it. It lags a lot and sometimes doesn’t even export the same video as the one it made. Basically just throwing away money. Don’t use this site it is such a scam!!
15 December 2024
Unprompted review
Reply from Crayo
Thank you for sharing your concerns regarding your experience with Crayo. We take performance issues seriously and regret that you encountered difficulties with our platform's functionality.
If you are experiencing lag or export inconsistencies, our technical team would like to investigate these specific issues. Our support team is available both through Discord and at support@crayo.ai to help identify and resolve these technical challenges. It would be helpful if you could provide project URL links and screen recordings of the issues you're experiencing.
We are committed to providing a reliable service and value your feedback as it helps us enhance platform performance. Please allow us to assist you in resolving these technical difficulties to ensure a better experience.
Their website got a skill issue . . .
Their website made me pay upfront $30NZD only for me to use it to make ONE video due to an issue with the connection security which I tried everything to fix myself. Crayo should fix that issue or return my money ASAP. THE SUBSCRIPTION IS ALREADY SO EXPENSIVE AND THE DAYS ARE BEING WASTED, IM ONLY LOSING MONEY BRO.
12 December 2024
Unprompted review
Reply from Crayo
Thank you for bringing this connection security issue to our attention. We understand your frustration with being unable to fully utilize your subscription due to technical difficulties.
Our technical team would like to investigate and resolve this connection security issue promptly. Please contact our support team through Discord or at support@crayo.ai with details about the specific error messages you're receiving, along with any relevant project URL links or screen recordings. This will help us identify and address the root cause of the problem. We can also assist with restoring any credits that were lost due to these technical issues.
We are committed to ensuring you have full access to our platform and can make the most of your subscription. Our support team will work with you to resolve these technical challenges and address your concerns.
Thank you for your patience as we work to resolve this matter. Your feedback helps us improve our service for all users.
Support team are awesome im new to the…
Support team are awesome im new to the ai stuff and this really helped me out :))
8 December 2024
Unprompted review
Reply from Crayo
Thank you for your kind words!
We're delighted to hear that our support team has been helpful in guiding you through your AI content creation journey. Supporting creators as they explore and learn to leverage our platform's capabilities is a core part of our mission at Crayo. We remain committed to providing the assistance you need to succeed with our platform.
Cannot create videos according to the…
Cannot create videos according to the settings. Requested a one-minute short video but generated around 10 minutes instead.
30 November 2024
Unprompted review
Reply from Crayo
Thank you for bringing this video duration issue to our attention. We understand the importance of generating content that precisely matches your specifications, particularly for short-form content.
If you're experiencing unexpected video lengths, our support team would like to examine your project settings to ensure everything is configured correctly. Please reach out to us through Discord or at support@crayo.ai with your project URL link and screen recording so we can investigate and help you achieve the desired video duration.
We are committed to helping you create content that meets your exact requirements. Thank you for bringing this matter to our attention.
Some errors but good service
There was a error but the service team fixed it fast and reacted fast on my message and gave my video credits back plus some extra, fast reaction was Very nice
17 November 2024
Unprompted review
Reply from Crayo
Thank you for your positive feedback!
We're glad our service team was able to quickly resolve your error, restore your video credits, and provide additional compensation for the inconvenience. Our commitment to fast, effective support is a key priority at Crayo, and we're pleased we could demonstrate this during your experience.
Totally recommend
Had one slight problem creating a video but staff was extremely helpful,kind and respectful. would really recommend as what is included is definately worth the money
18 November 2024
Unprompted review
Reply from Crayo
Thank you for your kind feedback!
We're delighted that our staff was able to help resolve your video creation issue with the level of service you deserved. It's wonderful to hear that you found the platform's value matches its cost. We appreciate you taking the time to share your experience and recommendation with others.
i had a slight problem with canceling…
i had a slight problem with canceling my subscription so i opened a ticket on their discord and after explaining what happened they immediately resolved the issue and were very nice and helpful about it.
13 November 2024
Unprompted review
Reply from Crayo
Thank you for sharing your experience!
We're glad our Discord support team was able to quickly resolve your subscription cancellation issue. We strive to handle all customer concerns promptly and courteously, and we're pleased to hear that our team delivered on this commitment. Thank you for taking the time to highlight their helpful and friendly service.
👍👍👍👍
An error was happening for me using crayo I created a ticket and they were quick to solve the problem and also gave me back what I lost on my plan
7 November 2024
Unprompted review
Reply from Crayo
Thank you for your feedback!
We're glad our team was able to quickly resolve your error and restore the resources you lost during the issue. We understand how important it is to make the most of your plan, and we're committed to ensuring technical issues don't impact your experience with Crayo.
Took a few hours for them to get back…
Took a few hours for them to get back to me
Ended up with two people helping in the end and was worth the wait.
But still speeding up service could be better.
5 November 2024
Unprompted review
Reply from Crayo
Thank you for your detailed feedback.
We're glad that you received helpful assistance from our team members, though we acknowledge your point about response time. We have noted your feedback about improving our response speed and are actively working to enhance our support efficiency while maintaining the quality of assistance you experienced.
I accidentally purchased the yearly plan
I accidentally purchased the yearly plan, opened at ticket for support and they took care of everything in a matter of few messages! I was immediately issued a refund. Great service!
3 November 2024
Unprompted review
Reply from Crayo
Thank you for sharing your experience!
We're delighted our support team was able to quickly assist you with your subscription concern and process your refund promptly. Providing efficient, hassle-free support is important to us at Crayo, and we're glad we could resolve your accidental purchase situation right away.
is a scam dont purchase on this website
1 November 2024
Unprompted review
Reply from Crayo
Thank you for sharing your concerns.
We understand that your experience with Crayo wasn't what you expected, and we'd like to help. Please reach out to our support team through Discord or at support@crayo.ai so we can understand your specific issues and work to address them directly. We're committed to ensuring all our users have a positive experience with our platform.
went above and beyond to get a r on an…
went above and beyond to get a refund on an acc i forgot i had🙏🏽🙏🏽goats
27 October 2024
Unprompted review
Reply from Crayo
Thank you for the kind words!
We're delighted we could help sort out the refund for your forgotten account. Providing excellent customer service is important to us at Crayo, and we're glad we could go the extra mile for you.
Reply from Crayo
Thank you for your kind feedback!
We're delighted you had a positive experience with our support team at Crayo. We strive to provide helpful assistance to all our users, and we appreciate you taking the time to share your experience.
Reply from Crayo
Thank you for your positive feedback!
We're delighted that you had a great experience with Crayo. We strive to maintain high service standards for all our users, and we appreciate you taking the time to share your experience.
i accidently bought the 1 year sub and…
i accidently bought the 1 year sub and with a few messages , they helped me out and i got a refund !!! The site it s pretty nice , easy to use also and i does rly help you creating a video with Ai.
17 October 2024
Unprompted review
Reply from Crayo
Thank you for sharing your experience!
We're glad our support team was able to quickly assist you with the refund for your accidental yearly subscription purchase. It's great to hear that you found our platform user-friendly and helpful for AI video creation. We appreciate your feedback about both our customer service and the platform's functionality.
I accidentally purchased the yearly…
I accidentally purchased the yearly $160 subscription and I made a ticket at like 3am they had it fixed and refunded by 11am the next day no questions asked no hassle 5 stars for sure
16 October 2024
Unprompted review
Reply from Crayo
Thank you for sharing your great experience!
We're glad our support team was able to quickly assist you with your subscription and process your refund, even with the late-night ticket submission. We strive to provide hassle-free support at Crayo, and we appreciate you taking the time to highlight our team's responsiveness.
The support is really really good
The support is really really good. They help you even as a complete beginner the prices are super
17 October 2024
Unprompted review
Reply from Crayo
Thank you for your wonderful feedback!
We're delighted to hear that you found our support team helpful, especially as a beginner. It's great to know that you find value in our pricing as well. At Crayo, we're committed to supporting creators at every skill level, and we appreciate you taking the time to share your positive experience.
Danny is fast helping and a good mod…
Danny is fast helping and a good mod keep it up
15 October 2024
Unprompted review
Reply from Crayo
Thank you for your wonderful feedback!
We're happy to hear about your positive experience with Danny's moderation and quick support. It's great to receive recognition for our team members who work hard to provide excellent service at Crayo.
I badly misread one some of the priced…
I badly misread one some of the priced online and when I realized I've bought the plan i didnt want the surrport team and danny from the discord channel helped me a bunch
13 October 2024
Unprompted review
Reply from Crayo
Thank you for sharing your experience!
We're glad that our support team and Danny were able to help resolve your subscription concern quickly. We appreciate you highlighting the helpful assistance you received through our Discord channel.
the support chat was so helpfull and…
the support chat was so helpfull and kind , i had a probleme in my credits ( not a probleme i jst waisted all of them without realizing it) they have understood my situation, and gave me extra credits ascompensation , it was very kind from them.
12 October 2024
Unprompted review
Reply from Crayo
Thank you for your kind words!
We're delighted that our support team was able to assist you with your credits situation. It's great to hear that you found them helpful and understanding. We strive to provide considerate support to all our users at Crayo, and we appreciate you taking the time to share your positive experience.
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