The website itself is clean and very user-friendly and has go absolutely amazing AI tools for a very reasonable price. Everything works quite well. I had an issue regarding payment and the team so... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The support team do offer quick responses to any concerns I faced. My experience may differ from others but with issues I have faced, they offered quick and simple fixes at a good response time. If an... See more
Company replied
I had a great experience with the Crayo support team! They were friendly, professional, and quick to respond, solving my issue fast and clearly. Their help made using the platform much smoother for m... See more
Company replied
Crayo AI is a game changer and really easy to use. Big shoutout to Danny — he helped guide me through everything and was genuinely supportive. You can tell the team are always improving the platform.... See more
Company replied
Company details
Written by the company
Crayo is an AI-powered platform designed to help creators generate viral-ready short-form content in seconds. We offer a range of tools, including AI voiceovers, subtitles, gameplay optimization, and video editing features like split-screen, fake texts, and more. With Crayo, users can quickly create engaging videos for platforms like TikTok, Shorts, and Instagram, all without needing extensive editing skills. Trusted by over 2.1 million users, Crayo simplifies the video creation process, making it easy to produce monetizable content at scale.
Contact info
United States
- support@crayo.ai
- crayo.ai
3.0
Average
191 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 2 weeks
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Crayo.AI is an unethical company
Crayo.AI is an unethical company. Deceptive marketing practices. And refuses to refund. Stay Away.
8 January 2025
Unprompted review
Reply from Crayo
Thank you for sharing your concerns. We strive to maintain transparent business practices and clear communication with our users.
If you have specific concerns about your experience, please reach out to our support team through Discord or at support@crayo.ai. We would like to understand and address the issues you've encountered directly.
Thank you for bringing these matters to our attention.
Subscription Cancellation
I no longer need the software since my career path has changed and I've had a issue regarding the cancellation of my subscription and needed help to recover my informations.
Within 2-3 minutes a support member reached out to me and helped me and directed the case internally to the right place.
The whole support case was finished within the same day.
27 January 2025
Unprompted review
Reply from Crayo
Thank you for sharing your experience!
We're glad our support team was able to quickly assist you with your subscription cancellation and information recovery. We aim to provide prompt, effective support at Crayo, and we appreciate you taking the time to highlight our team's quick response and efficient resolution of your case. If you ever wish to return to Crayo in the future, we would be more than happy to have you back!
Why We Don't Recommend CRAYO to Anyone!
Our experience with CRAYO has been extremely disappointing, and we feel compelled to share our concerns to warn others. Here are the main reasons why we do not recommend this service:
Limited Features: The platform's features are far from what was advertised. What you actually get is a severely restricted set of tools that don’t meet even basic expectations.
Poor Music Selection: The music library is incredibly small and only includes a few beats and lo-fi tracks, leaving no real variety for creative projects.
Frequent Operational Issues: Many of the features either don’t work properly or don’t work at all. For instance, the AI image generator is so limited that it’s practically useless, and the YouTube downloader function doesn’t work at all.
Unresponsive Customer Support: When issues arise, you’ll be on your own. CRAYO’s customer support is unresponsive and provides no meaningful assistance.
In summary, CRAYO fails to deliver on its promises and provides a subpar experience that feels like a scam. We cannot recommend this service to anyone and strongly advise against using it.
Save your time, money, and energy for a platform that actually works and values its customers.
#AvoidCRAYO
25 January 2025
Unprompted review
Reply from Crayo
Thank you for sharing your detailed feedback about your experience with Crayo. We take your concerns seriously and would like to address each point you've raised.
If you're experiencing issues with specific features such as the AI image generator, YouTube functionality, or having trouble finding suitable music, our support team would like to help improve your experience. We continuously expand our music library and work on enhancing our platform's capabilities.
We're particularly concerned about your experience with our customer support, as we strive to be responsive and helpful. Please reach out to our team through Discord or at support@crayo.ai with specific examples of the challenges you're facing. We can provide guidance on using our features effectively or help troubleshoot any technical issues you're experiencing.
We value user feedback as it helps us improve our service. We would appreciate the opportunity to address your concerns directly and help you get better results from our platform.
The site is wonderful and i made a big…
The site is wonderful and i made a big mistake în trying to cancel my subscription. The staff was so nice to help me out quick and explain what was the cause of The problem i was having. Over all great site and great staff. I love it!
11 December 2024
Unprompted review
Reply from Crayo
Thank you for your wonderful feedback!
We're delighted that our staff could quickly help resolve your subscription concern and provide clear explanations. It's great to hear that you're enjoying both our platform and support experience at Crayo.
Easy to work with
20 January 2025
Unprompted review
Reply from Crayo
Thank you for your feedback!
We're glad you found Crayo easy to work with, and we appreciate you taking the time to share your experience.
Biggest scam ever that does not respect…
Biggest scam ever that does not respect their customers. They charged me without a notice. After I contacted them, they refuse to refund me. Will never use app again in my life.
9 January 2025
Unprompted review
Reply from Crayo
Thank you for sharing your concerns about unexpected charges. We strive to be transparent about our billing process, with subscription dates and payment information visible in your account settings.
If you're experiencing billing issues, please reach out to our support team through Discord or at support@crayo.ai with your account details. We would like to review your specific situation and address your concerns directly.
We value our users' trust and would appreciate the opportunity to resolve this matter for you. Thank you for bringing this to our attention.
The team was extremely generous and…
The team was extremely generous and helpful with their customer support, I didn't have any issues with their navigation and assistance. The website works very well although I would like to see more of a tutorial or guidance section on certain parts of the site.
2 January 2025
Unprompted review
Reply from Crayo
Thank you for your thoughtful feedback!
We're delighted that you had a positive experience with our customer support and website navigation. Your suggestion about adding more tutorials and guidance is valuable - we're always looking for ways to help users better understand and utilize our platform's features. We appreciate you taking the time to share both your positive experience and constructive feedback.
Very quick to respond
Crayo team was very quick to respond and to provide with the solution. Thanks!
9 January 2025
Unprompted review
Reply from Crayo
Thank you for your positive feedback!
We're glad our team was able to provide you with a quick solution to your inquiry. We strive to deliver prompt support at Crayo, and we appreciate you taking the time to share your experience.
The team is very generous and they’ve…
The team is very generous and they’ve got a great staff at hand. I really appreciate the service you lot provide.
7 January 2025
Unprompted review
Reply from Crayo
Thank you for your wonderful feedback!
We're delighted to hear about your positive experience with our team. We strive to provide excellent service at Crayo, and we're glad our staff was able to demonstrate that. We appreciate you taking the time to share your experience.
Unethical and Sneaky
Unethical and Sneaky
Crayo charged me $79 without any notice or warning. I contacted them within 24 hours, but they refused to refund me, hiding behind unclear policies. Their lack of transparency and customer care is shocking. Avoid this company unless you like being blindsided by unexpected charges.
29 December 2024
Unprompted review
Reply from Crayo
Thank you for bringing your concerns to our attention. We strive to be transparent about our pricing and subscription terms, which are linked on our website, shown during plan selection and checkout. While subscription dates and cancellation options are accessible in your account settings, we understand your frustration with the charges.
Please reach out to our support team through Discord or at support@crayo.ai with your account details. We would like to review your specific situation and address your concerns directly.
We value our users' trust and would appreciate the opportunity to resolve this matter for you. Thank you for bringing this to our attention.
Accidental payment went through for me…
Accidental payment went through for me and they fixed it right away, thanks.
2 January 2025
Unprompted review
Reply from Crayo
Thank you for sharing your experience!
We're glad our team was able to quickly resolve your accidental payment situation. We appreciate you taking the time to highlight our prompt assistance.
Software Needs Abit Fixing/ Customer Support Is Amazing!
Although the software itself may need a bit fixing with bugs and other minor problems I can ensure that you are in good hands, atleast in my case, upon starting my monthly subscription, I noticed that the editing software was laggy and not very responsive, once I opened a ticket seeking help from customer support, I was met with very polite and intelligent people, they assured me that these problems would be fixed in the future but still offered me the option to receive a full refund if I didn't wish to continue, which I did end up taking. I think with the right adjustments in the coming future and alot of care this editing software has the potential to do amazing things, especially with the brilliant minds they have helping customers like myself.(I'll update this review in the future depending on changes to the software and if I do actually receive my refund. -update- i recieved my refund in full!)
1 January 2025
Unprompted review
Reply from Crayo
Thank you for your thoughtful and detailed feedback!
We truly appreciate you taking the time to share both your experience with the platform and our customer support team. Your observations about the technical issues are valuable as we continue to improve our platform's performance and stability.
We understand the importance of having a smooth, responsive editing experience, and we're actively working on resolving these performance issues. You're right that we're committed to making significant improvements, and your feedback helps guide these enhancements.
We're glad that our support team was able to assist you professionally and provide appropriate options. Your balanced perspective on Crayo's potential, while acknowledging current challenges, is particularly helpful for both our team and other users.
We appreciate your willingness to update your review as we continue to develop and enhance our platform. Thank you for giving us the opportunity to serve you.
The resonding time was quick and the…
The resonding time was quick and the support Danny was amazing
31 December 2024
Unprompted review
Reply from Crayo
Thank you for your wonderful feedback!
We're delighted to hear about your positive experience with our support, and particularly Danny's assistance. It's great to know that you received quick, amazing help. We strive to maintain this level of responsive and quality support for all our users.
INCREDIBLE GAMECHANGING
Hi, my name is Brandon, i'm from Spain and i started a new YT channel like a 1,5 month ago and went well but like I got stuck between 5-16k views per video. Then I bought the Daniel Bitton YT course and applied all in my new videos and they are literally exploding my views and subs. I'm gaining hundreds of subs daily and also lot of views. I estimate to gain 100k subs like from today to a year or mby less. All the persons who are reading this trust me is worth the inversion to this shit. Is just gamechanging. Thanks to this team and wish all of u the best luck and 2025💖.
30 December 2024
Unprompted review
Reply from Crayo
Thank you for sharing your amazing success story with Crayo!
We're thrilled to hear about your YouTube channel's growth and how our platform has helped contribute to your content's success alongside Daniel Bitton's course.
Your journey from 5-16k views to achieving hundreds of daily subscribers is truly inspiring. It's wonderful to see how you've combined strategic learning with our tools to create content that resonates with your audience.
We appreciate you taking the time to share your experience with the community. Your success motivates us to continue improving our platform to support creators like you. Wishing you continued growth on your path to 100k subscribers! Thank you for being part of the Crayo community. 💖
I was mislead by one of their adverts…
I was mislead by one of their adverts when I purchased it. It didn't do what the advertisement said. The customer service wasn't helpful avoid this company the software is rubbish. And there advertising is completely misleading
25 December 2024
Unprompted review
Reply from Crayo
Thank you for reaching out regarding your experience with Crayo. We sincerely regret that our service did not meet your expectations and that you found our customer support unsatisfactory.
We take feedback about our advertising very seriously and strive to ensure our marketing accurately represents our platform's capabilities. We would appreciate the opportunity to understand which specific features or functionalities you found misleading, as this will help us improve both our service and our communications.
If you could provide additional details about your experience, our senior support team at support@crayo.ai would be glad to assist you directly and work toward resolving your concerns.
Your feedback is valuable in helping us enhance our service and customer support. Thank you for bringing these matters to our attention.
It was very quick!
23 December 2024
Unprompted review
Reply from Crayo
Thank you for taking the time to share your positive feedback!
We're delighted that you enjoyed the speed of our platform. At Crayo, we strive to deliver efficient content creation tools that help our users bring their creative visions to life quickly. If you have any other feedback or features you'd like to explore, our support team is always here to assist you.
Very bad (like seriously)
The editing feature is very bad,not many songs to use (just beats or lofi) and you can only generate one image per vid on ai image generator, YouTube vid downloader isnt even working anymore.Def a scam.
23 December 2024
Unprompted review
Reply from Crayo
Thank you for reaching out regarding these specific concerns about Crayo's features. We continuously work to improve our platform and appreciate your detailed feedback.
Regarding the AI image generator, our platform does support creating multiple images for video generation. If you're experiencing any difficulties with this functionality, we're here to help optimize your experience.
Our music library is regularly expanded to offer more variety beyond beats and lofi tracks. If you're encountering issues with the YouTube downloader or any other features, please let us know so we can assist you directly.
To help us better understand and address any challenges you've encountered, please reach out to our support team through Discord or at support@crayo.ai. We would appreciate project URL links or screen recordings of the issues you're experiencing, allowing us to provide targeted assistance.
Your feedback is invaluable in helping us enhance our platform. Thank you for taking the time to share your experience with us.
helpful and fast support team
18 December 2024
Unprompted review
Reply from Crayo
Thank you for your positive feedback!
We're delighted to hear that our support team was able to assist you efficiently. Providing excellent customer service is a top priority at Crayo, and we strive to ensure all our users receive prompt, helpful assistance. Thank you for taking the time to share your experience with us.
Quick and effective response to ticket!
I entered a ticket on Discord for an issue and they addressed the issue immediately. They were super responsive and were able to rectify the issue in just over an hour. They also issued extra credits to make up for the downtime which was awesome. 5 stars!
17 December 2024
Unprompted review
Reply from Crayo
Thank you for your wonderful feedback!
We're thrilled to hear about your positive experience with our Discord support team. Our commitment to rapid issue resolution and customer satisfaction is fundamental to how we operate at Crayo. We appreciate you acknowledging both the quick response time and our gesture of providing extra credits. Your recognition of our team's efforts means a great deal to us, and we remain dedicated to maintaining this high level of service for all our users.
All in one
What sold it to me is that everything I need is in one software and saves me time/stress from not moving files around like I used too.
17 December 2024
Unprompted review
Reply from Crayo
Thank you for sharing your positive feedback!
We're delighted that Crayo's all-in-one platform has streamlined your content creation workflow. Our goal is to eliminate the complexity of juggling multiple tools, allowing creators like you to focus on what matters most - creating engaging content. We appreciate you taking the time to highlight how our integrated approach has reduced your time and stress in managing files.
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