crazycoolchain.com Reviews 115

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This company has been one if not the best company for customer service I have ever dealt with. They are fast and they stand behind there quality and service.there products for value to dollar is secon... See more

Rated 5 out of 5 stars

I like their chais and pendants. I had a problem with a current pendant I purchased. Reached out to them and June responded back to me quickly. They rectified the situation with good communication and... See more

Rated 4 out of 5 stars

The bracelet was perfect I think my wife will love it for Mother's Day. The necklace however that was for me the quality was good I think that it will last through my active Life style but the clasp d... See more

Company replied

Rated 5 out of 5 stars

Perfect company 💯 with no problem with order ,really great products 👍love it looks very good can't complain for the price Will be buying a lot more from them soon 💯

Company replied

Company details

  1. Jewellery shop

Written by the company

CrazyCoolChain focus on street fashion jewelry like Cuban chains, Cuban bracelets, Figaro chains and so on. Helping people finding a suitable style is our main mission. We have been engaged in a variety of jewelry for many years. The raw materials we use is of the best quality in the area. It is our aim to sell the best quality jewelry to all parts of the world. We will provide the best service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Love it

Always satisfied

18 February 2022
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Reply from crazycoolchain.com

Dear customer, your satisfaction is our main concern. Thanks for writing us a 5-star review!

Rated 5 out of 5 stars

Great quality

13 February 2022
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Reply from crazycoolchain.com

Dear customer, your feedback is important to us. Thanks for taking time writing us a five star review!

Rated 5 out of 5 stars

Good quality

10 February 2022
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Reply from crazycoolchain.com

Dear customer Pierre, we are incredibly grateful that you took the time out to leave us a 5-Star review!

Rated 5 out of 5 stars

Delivered in a timely manner

Delivered in a timely manner. Pendent had the right amount off "dazzle/bling" chain was alittle short but very nice. Gift chain was very nice as well. Wife liked it alot.

4 February 2022
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Reply from crazycoolchain.com

We came across the review you wrote for us just now. It was wonderful to hear that your wife loves it. Reviews like this are the reason for which we work hard.

Rated 2 out of 5 stars

It's turned my neck a different color

It's turned my neck a different color. Well to let you know I took care it and put back inside the box when Id had taken it off so it's not as though I didn't take care of it!!

2 February 2022
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Reply from crazycoolchain.com

Dear customer, sorry that our product is not to your satisfaction. Inappropriate care may lead to damage of jewelry. Please contact customer service for more jewelry care tips and support.

Rated 5 out of 5 stars

The chain is hot I love it I'll be…

The chain is hot I love it I'll be shopping with you guys again love

14 January 2022
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Reply from crazycoolchain.com

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, very communicative when you email, and great customer service 6 stars out Of 5 👍🏼

13 January 2022
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Reply from crazycoolchain.com

Thank you for taking the time of giving us a review

Rated 5 out of 5 stars

As I expected

As I expected. Looks so real!!! The clasp, very nice. I definitely will remember
this purchase. Well worth it.

13 January 2022
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Reply from crazycoolchain.com

We came across the review you wrote for us just now. It was wonderful to hear that you like our products. Reviews like this are the reason for which we work hard.

Rated 5 out of 5 stars

Great product !!!

Great product !!!! Look no further this is where is at . Everything you want and need without putting you in the poor house. Very satisfied and would definitely recommend.

10 January 2022
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Reply from crazycoolchain.com

Learning about the pleasant shopping experience you had with our business was really confidence-boosting. We will strive to live up to your expectations in the future.

Rated 1 out of 5 stars

The product came in but not quality as…

The product came in but not quality as I saw it being displayed online..
I’m very much disappointed in the company. I need a refund because, the product can’t interlock and also fades!

9 January 2022
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Reply from crazycoolchain.com

Dear customer, sorry that our product is not to your satisfaction. There is a little square button on the lock, you need to keep it pressed down while pulling. Also, under inappropriate care and extreme conditions, the jewelry may fade. Please let us know if you need any assistance.

Rated 5 out of 5 stars

Everything was great.

8 January 2022
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Reply from crazycoolchain.com

Dear customer, thanks for your multiple purchases. Your trust to our company means so much to us!

Rated 4 out of 5 stars

It's very Nice !

It's very Nice !! The only thing , and maybe I missed it . But I didn't know how long or short the necklace and bracelet was everything just barely fit . But besides that I'm satisfied 😌 🙂

7 January 2022
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Reply from crazycoolchain.com

Dear customer Robert, thank you for taking the time of giving us a review. If you need assistance finding the right sizes please feel free to message us anytime.

Rated 4 out of 5 stars

Everything is great so far

Everything is great so far, delivery, customer service was prompt and I love the product.

5 January 2022
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Reply from crazycoolchain.com

Dear customer James, thank you for taking the time of giving us a review. It was wonderful to hear that you love our product.

Rated 1 out of 5 stars

Chain doesn't lock nor does it fit into…

Chain doesn't lock nor does it fit into the designated area for it to lock very unsatisfied with that can't even wear them

4 January 2022
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Reply from crazycoolchain.com

Dear customer,

There is a little square button on the lock, you need to keep it pressed down while pulling. Please let us know if you need other assistance.

All the best,
CrazyCoolChain Support

Rated 4 out of 5 stars

It's nice love it just one thing my…

It's nice love it just one thing my clamp on my bracelet is not locking

3 January 2022
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Reply from crazycoolchain.com

Dear valued customer Prince, thanks for the feedback! The design of the clamp is delicate, need to press down the little square in the middle while pulling. Feel free to let us know if you need any assistance

Rated 5 out of 5 stars

Perfect company 💯 with no problem with…

Perfect company 💯 with no problem with order ,really great products 👍love it looks very good can't complain for the price Will be buying a lot more from them soon 💯

2 January 2022
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Reply from crazycoolchain.com

Dear customer Jose, reviews like yours highlighting the positive aspects of our company is what keeps us going💯

Rated 1 out of 5 stars

Buyer beware

Buyer beware, do not purchase jewelry from this company. I purchased bracelets and a chain from this company and the jewelry started turning colors in 24 hours. The company did refund the purchase but the company did not even want the jewelry back even though I tried to send it back. The jewelry is worthless.

27 December 2021
Unprompted review
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Reply from crazycoolchain.com

Turning colors in 24 hours? Anyone with common sense would know it is a lie. Did you bleach them? Have no idea how you have ruined them and we will not sell them to other customers for sure. So there is no point to send them back to us. We apologized that our products are not to your satisfaction and we have already issued full refund. That's all we can do for you.

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