Absolutely 0 complaints about the product and the customer service. However the issues were in delivery, and a bit of delay in the product.. Promised delivery date was in between 15-20 days, howeve... See more
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Review summary
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Supplier need to improve the quality of the product. They also need to deliver the product in time- delivery of the product 2months later from the purchase date is ridiculous. Overall nothing is notew... See more
Company replied
No response from seller. It has been more than 20 days and my expensive order hasn’t been delivered yet. All the positive reviews here seem to be paid. Do not trust the seller. I’m going to repo... See more
Company replied
The product has 3-4 broken parts else the functioning seems to be good. The customer service is very very slow and at times takes days to reply to your queries irrespective if your query is urgent or... See more
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2.7
Poor
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recieved the product well packed
Recieved the product well packed, good price ,my son loved the product.While ordering make sure the product is ready to ship item ,else there is a waiting period of minimum 3 weeks .Others it's a go to option for all RC needs
4 February 2026
Unprompted review
Reply from Crazyrc
Thank you so much for the 5-star review and for making us your go-to option for all RC needs! We are absolutely thrilled to hear that the product arrived safely, that you were happy with the price, and most importantly, that your son loves his new RC!
We also really appreciate you mentioning the shipping timelines to help other customers. You are absolutely right—our in-stock items ship out within 48 hours, while our sourced items do take a bit longer (around 25–30 business days). We are actively utilizing feedback like yours to make these timelines even clearer on our website so we can handle expectations much better moving forward. Thank you again for your fantastic support, and we hope you both have a wonderful time driving!
Best regards,
The CrazyRC Team
It has been 1month i order it still no…
It has been 1month i order it still no respond communication service is not that good they said my car was stolen
17 January 2026
Reply from Crazyrc
We truly apologize for the terrible experience you have had with your order. Making you wait an entire month, providing poor communication, and then informing you that your package was stolen is completely unacceptable. We completely understand why you are so upset, and we take full responsibility for failing to deliver your item safely and for not supporting you properly during this time.
We are actively utilizing your feedback to improve our shipping security and our customer support channels so we can handle orders and communication much better and more carefully next time. Please reach out to us at WhatsApp number available on website with your order details so we can review exactly where our system broke down internally and discuss your options. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
Buyers beware -looks to be a scam
Purchased a product over a month ago. no order confirmation email. sent them multiple emails for details no response. Finally reached them at their whatsapp number. After multiple back and forth told me the order was returned back to them as I did not answer the delivery guys call. No proof of attempted delivery and no accountability. Asked them to send the product again if this is the case or issue a refund. They haven't done either. Absolute shit customer services. Seems to be a scam. Avoid buying
15 December 2025
Unprompted review
Reply from Crazyrc
We truly regret the incredibly frustrating experience you have had with us over the past month. Failing to send your order confirmation, ignoring your emails, and leaving your returned package unresolved is completely unacceptable. We completely understand why you feel let down and why you have lost trust in our service. We take full responsibility for these massive failures on our end.
We are actively utilizing your feedback to fix our communication channels and our return-handling processes so we can handle our orders much better and more carefully next time. We want to make this right. Please reach out to us on WhatsApp (you can find our number on our website) with your order details so we can review your case immediately and help you further with a proper resolution. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
After 42 days of booking order…
After 42 days of booking order cancelled and yet no refund received
17 January 2026
Reply from Crazyrc
We truly regret the incredibly frustrating experience you have had with your order. Making you wait 42 days only to have the order cancelled, and leaving you without answers regarding your transaction, is completely unacceptable. We completely understand why you are so upset, and we take full responsibility for these massive failures on our end.
We are actively utilizing your feedback to fix our fulfillment and communication processes so we can handle our orders much better and more carefully next time. We want to make this right. Please reach out to us on WhatsApp (you can find our number on our website) with your order details so we can review your case immediately and help you further with a proper resolution. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
Defective product and pathetic customer service
The product has 3-4 broken parts else the functioning seems to be good. The customer service is very very slow and at times takes days to reply to your queries irrespective if your query is urgent or not..
17 January 2026
Reply from Crazyrc
We truly regret the frustrating experience you have had with your recent order. Receiving a product with broken parts is completely unacceptable, even if the main functions are working. Furthermore, we feel terrible that our support team took days to reply to your urgent queries. We completely understand why you are disappointed, and we take full responsibility for both the product condition and the slow communication.
We want to make this right. We offer a free 6-month AMC (Annual Maintenance Contract) service for repairs, and we would love to get those broken parts fixed for you. Please reach out to us on WhatsApp (you can find our number on our website) with your order details so we can review your case and help you further with a proper resolution. We are also actively utilizing your feedback to improve our response times and quality checks so we handle our orders much better and more carefully next time. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
Painfully slow service
Painfully slow service. No response to messages. Not delivered product. I see not a single reason for CrazyRC to exist in the era of quick commerce.
17 January 2026
Reply from Crazyrc
We truly regret the exceptionally frustrating experience you have had with us. Making you wait for a product that never arrived, and failing to respond to your messages during that time, is completely unacceptable. We completely understand why you feel let down, especially when quick and reliable service is expected. We take full responsibility for these massive failures on our end.
We have checked our internal records and have processed a proper resolution for your account. We are actively utilizing your honest feedback to fix our fulfillment and communication processes so we can handle our orders much better and more carefully next time. If you need us to help you further with your proper resolution, please reach out to us on WhatsApp (you can find our number on our website). Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
Zero customer service, very late delivery, decent product
If only there was a zero rating. After multiple follow ups from multiple numbers with customer service team and 1 response, received this product finally after 83 days. There was one rare day, they decided to respond where they fake promised to send complimentary product which also is not received.
Solid product though. However, order it thru alibaba for better accountability.
22 January 2026
Reply from Crazyrc
We truly regret the unacceptable experience you had with your order. Waiting 83 days for your product, dealing with inconsistent communication, and not receiving the complimentary item that was mentioned is completely unacceptable. We understand your frustration and take full responsibility for these failures on our end.
We are actively utilizing your feedback to fix our fulfillment and communication processes so we can handle our orders much better and more carefully next time. We would like to look into your case and help you further with a proper resolution. Please reach out to us on WhatsApp (you can find our number on our website) with your order details so we can review exactly what went wrong. Thank you for sharing your honest feedback.
Best regards,
The CrazyRC Team
Awesome service by CrazyRC
I was trying to buy the MJX rc car from a while but was not able to find anywhere available in stock.
Finally got to know about CrazyRC and saw its available.
On top of that they were running a promotion campaign which gave me around 1100rs discount as well.
Booked instantly.
Received the rc car after around 15 days. In brand new condition. Car is working as expected.
17 January 2026
Reply from Crazyrc
Thank you so much for the fantastic 5-star review! We are absolutely thrilled that you chose CrazyRC to finally get your hands on that MJX RC car you’ve been searching for. It makes our day to hear that you were able to take advantage of our promotion and that your new car arrived in brand-new condition and is performing perfectly.
Thank you for sharing your experience with others. We are so glad we could be the ones to help you add this model to your collection. We hope you have an incredible time driving it, and if you ever need anything else in the future, you know where to find us!
Best regards,
The CrazyRC Team
The seller is non responsive
The seller is non responsive. The order was booked on 25-10-2025 and delivery was expected by 15/20 days. But on calling and emailing repeatedly, only once got response from the seller that the delivery is delayed and product willbe delivered by 15th December 2025. However, after calling repeatedly and emailing them no response was received. So I had to request the bank for chargeback the payment due to non delivery. Thereafter within a week from chargeback request, the product was delivered.
17 January 2026
Reply from Crazyrc
We truly regret the incredibly frustrating experience you had with your order. Waiting from October until December, coupled with our poor communication, is completely unacceptable. We understand why you felt forced to initiate a chargeback, and we take full responsibility for failing to keep you updated and for the unacceptable service you received.
We are actively utilizing your feedback to fix our fulfillment and communication processes so we can handle our orders much better and more carefully next time. We want to make this right. Please reach out to us on WhatsApp (you can find our number on our website) with your order details so we can review your case immediately and help you further with a proper resolution. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
They havent delivered product even…
They havent delivered product even after taking advance… none of their number works.. nobody replies.. fraud
31 December 2025
Reply from Crazyrc
We truly regret the incredibly frustrating experience you have had regarding your order. We completely understand why the lack of delivery and the difficulty in reaching our support team would lead you to believe our business practices are not legitimate. We take full responsibility for this poor service and the stress it has caused you.
Please know that we have already processed a full refund for your advance payment. We are actively utilizing your feedback to fix our communication channels and our fulfillment processes so we can handle our orders much better and more carefully next time. If you have not yet seen the refund or need us to help you further with a proper resolution, please reach out to us on WhatsApp (you can find our number on our website) with your order details. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
Scammers
I would like to give negative rating but it's not possible here so 2 star rating. Now the issue is my order number is 1605. Ordered on 12 dec 2025 till now no news of this order. And crazyrc team don't bother to take calls and messages since they already got money. My money is gone, I messaged on every social media pages of crazyrc and nobody cares. Before 2 -3 days they asking me again for address gave it then again repeatedly asking address then I asked them what bullshit are you doing now that's main problem for them. These guys are new kind of thiefs who grab money in day light and sit like good guys.
12 December 2025
Unprompted review
Reply from Crazyrc
We truly regret the incredibly frustrating experience you have had with order #1605. Making you wait since December and failing to provide consistent communication is completely unacceptable. We understand why you feel let down, and we take full responsibility for the confusion regarding your address and the poor service you received throughout this process.
We have reviewed your case and confirmed that your order has now been delivered. We are actively utilizing your feedback to fix our support and fulfillment processes so we can handle our orders much better and more carefully next time. If you have any further concerns or need us to help you further with a proper resolution, please reach out to us on WhatsApp (you can find our number on our website). Thank you for sharing your honest feedback.
Best regards,
The CrazyRC Team
No Communication on the order
No Communication on the order. Calls are going unanswered.
Not sure if its a fake business, I am a step away from reporting cyber fraud.
6 January 2026
Unprompted review
Reply from Crazyrc
We truly regret the incredibly frustrating experience you have had regarding the lack of communication on your order. We completely understand why our silence and the difficulty in reaching our support team would lead you to believe that our business is not legitimate. We take full responsibility for failing to keep you updated and for the unacceptable service you received.
We are actively utilizing your feedback to fix our communication channels and support response times so we can handle our orders much better and more carefully next time. We want to make this right. Please reach out to us on WhatsApp (you can find our number on our website) with your order details so we can review your case immediately and help you further with a proper resolution. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
My order Id 1627 no response from…
My order Id 1627 no response from customer support
No order update
Even not responding on WhatsApp
I think cyber fraud
25 December 2025
Unprompted review
Reply from Crazyrc
We truly regret the incredibly frustrating experience you have had with order #1627. We understand that our lack of response to your messages and the lack of updates on your order has caused you significant stress and led you to question our legitimacy. We take full responsibility for these failures on our end.
We have reviewed your case and confirmed that your order has now been delivered. We are actively utilizing your feedback to fix our support and communication processes so we can handle our orders much better and more carefully next time. We want to make this right—if you have any concerns or need us to help you further with a proper resolution, please reach out to us on WhatsApp (you can find our number on our website). Thank you for sharing your feedback.
Best regards,
The CrazyRC Team
Customer dealing is very poor
Customer dealing is very poor. One month late and no reply toll free call number and no reply, WhatsApp chat.
Poor poor poor poor 1000 times poor.
24 December 2025
Unprompted review
Reply from Crazyrc
We truly regret the exceptionally poor experience you have had with us. Making you wait an entire month for your order, while also being unreachable via our toll-free line and WhatsApp, is completely unacceptable. We understand why you are so disappointed, and we take full responsibility for these massive failures on our end.
We are actively utilizing your feedback to fix our support response times and our fulfillment processes so we can handle our orders much better and more carefully next time. We want to make this right. Please reach out to us on WhatsApp (you can find our number on our website) with your order details so we can review your case immediately if it is not solved and help you further with a proper resolution. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
Reply from Crazyrc
Thank you so much for the fantastic 5-star review! We are absolutely thrilled to hear that you are happy with your genuine product and that our support team was able to assist you in a timely manner. 🏎️✨
It was a pleasure serving you. If you ever need any parts, upgrades, or just want to chat about RC, feel free to reach out to us on WhatsApp (you can find our number on our website) anytime. Thanks for being part of the CrazyRC community! 🏁
The CrazyRC Team
Good genuine product
12 November 2025
Reply from Crazyrc
Thank you so much for the fantastic 5-star review! We are absolutely thrilled to hear that you are happy with your product and that you found it to be genuine. 🏎️✨
It was a pleasure serving you. If you ever need any parts, upgrades, or just want to chat about RC, feel free to reach out to us on WhatsApp (you can find our number on our website) anytime. Thanks for being part of the CrazyRC community! 🏁
The CrazyRC Team
Supplier need to improve the quality of…
Supplier need to improve the quality of the product. They also need to deliver the product in time- delivery of the product 2months later from the purchase date is ridiculous. Overall nothing is noteworthy of the supplier to suggest to another buyer.
26 November 2025
Reply from Crazyrc
We saw your review online, and we want to reach out to sincerely apologize. We feel terrible that it took two months for your order to reach you and that the product quality did not meet your expectations. 🙏
We take full accountability for this delay and for failing to provide the quality you deserve. This is entirely unacceptable, and we understand why you feel disappointed.
We are working hard to overhaul our fulfillment and quality control processes so we handle things much better moving forward. We would like to look into this for you. Could you please share your Order Number with us here? We want to review your case and help you further with a proper resolution.
Thank you for your patience,
The CrazyRC Team
Scammers
I have placed a order on 23rd october and have tried to customer support but there customer support is worst i have ever seen.
No one picks up the call and no updates on order since 1 month. Its a waste of money and time.
Do not buy from them
26 November 2025
Unprompted review
Reply from Crazyrc
We sincerely apologize for the unacceptable delay and the complete lack of communication you've experienced. Leaving you without updates for a month and failing to answer your calls is entirely our fault. We completely understand why you feel your time and money were wasted, and we take full responsibility for dropping the ball.
This is absolutely not the standard of service we strive to provide, and we want to make this right . Please reach out to us directly on WhatsApp (you can find our number on our website) with your order details if the issue is not resolved. Our team is actively monitoring your case, and once we have your order number, we will investigate this right away and help you further with a proper resolution. We truly appreciate your patience.
Best regards,
The CrazyRC Team
⭐⭐⭐⭐⭐ It's really amazing
⭐⭐⭐⭐⭐ It's really amazing, I ordered 2s lipo 3000mah battery it's original and great performance in my mjx16209 car 30 minutes run time,👌 also deliver and package packing is fantastic, 🤩☺️❤️, I received the parcel 18 days only, thank you CRAZYRC,team.
18 November 2025
Reply from Crazyrc
Thank you so much for the wonderful review! We are absolutely thrilled to hear that the 2S LiPo battery is delivering such great performance and giving you a solid 30 minutes of run time in your MJX16209 car.
It is also fantastic to know that you were pleased with the packaging and that your parcel arrived quickly. We truly appreciate your support and look forward to helping you power your next RC adventure. Happy driving!
Product was delivered on time as…
Product was delivered on time as promised. And the quality is beautiful. Good work.
27 October 2025
Reply from Crazyrc
Hearing that your gear arrived right on schedule and met your expectations for quality is absolutely wonderful! The whole crew here at CrazyRC is dedicated to providing top-notch products, and it means the world to us when we hit the mark for our customers.
We really appreciate you taking a moment to share such positive feedback. Keep enjoying your new item, and we can't wait to supply your next adventure!
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