CrazySales.com.au Reviews 276

MISSING DELIVERY
I ordered the 180cm snowman and a light up Christmas Star. The snowman has never been delivered, and instead of receiving a Christmas Star I was sent a string of Christmas lights. I have repeatedly called and emailed Crazy Sales but they tell me they’re looking in to it, but never do a thing. Christmas is just over 3 weeks away and I have nothing. I want my money back you scammers.

I bought spin mop, been 2weeks never arrived
Tracking number untraceable, stay showing pending..
Call CS twice they said investigation 12-15 working days (approximately 3weeks)
Can’t ask for refund unless investigation is finish.

What is shopping online mean if I have to wait for 1.5months to get my items

NEVER Buy from this website!

Pool cover. Did not last one season. Contacted and told only three month warranty. A 500 micron pool cover from anywhere else has a 5 year warranty. There is no saving if you have to buy a cover every year.

Ordered 2 "cupcake displays" from this website, 1 did not arrive and the 2'nd was very far from advertised. Tried to contact the company for a return, but couldn't find anywhere to do this on the side so lodged a Paypal dispute.

Almost 2 months later the issue has still not been resolved and they seem to be fighting against providing a refund despite lots of evidence of the damage caused by moving the display once caused.

I also submitted a 1 star review of the product on the site to warn future buyers but this has either been deleted by crazysales or they never posted it.

Use this site at your own risk.

I bought an EXPENSIVE $165 motion sensor dual kitchen bin. arrived & the frame was welded at the base a little off, so it wasn't sturdy (it rocked, even when i tried to put something under to stabilise) contacted service team as per “30 day money back guarantee” & even sent 2 videos SHOWING IT. They refused refund. Absolutely DISGRACEFUL!!!!!!!!

The absolute worst experience of online shopping ever . Not only do they use a courier who you cannot contact , Aramex , Crazysales seem very reluctant and non committed to providing customer support or transparency. Asked for product refund which I am still waiting for. I would use others when shopping online as you will receive far better customer service and courier service. Aramex are the worst courier that are borderline criminal.

I could not fault them. I had confirmation email when order placed then another one two days later saying it had been shipped. Parcel received in perfect order and very happy with the product which was two floating shelves. Well done team!

I was sent the wrong item and it was a lot cheaper than the more expensive item I did buy and when contacted about getting a refund/returning the item I stopped getting emails from them that they apparently sent with information about returning product and postage label. When contacted about it, it was all my fault and they sent through the label and so I sent item the next day and i advised them. Only to not get any reply for another few weeks and after contacting them again they have not received the item and want me to investigate and find item and won’t issue any refund till it’s received by them.
Avoid buying from this business not worth it

I believe you are running a risk with this company. I ordered a $100 games controller and it arrived with no issues within 10 business days. Don't spend any money you're not willing to have the chance of losing. I have heard multiple people saying crazy sales is a scam but I've also heard people getting their products including me so. It's just a risk like a lot of sights really.

Wish I could give them no stars. Send me a faulty cat cage, refusing to pick up and still no refund. Will not allow me to speak with a manager. Keep telling me it is a priority to pick up but still waiting. Do not purchase from these people.

I regretted not seeing the poor review on Crazy Sales. Would not have ordered anything from them.

Bought a shoe rack and the delivery was very fast - arrived the following day. This is the only good thing.

However, the design of the shoe rack is so poor that the drawers cannot be fully closed with normal pairs of men's shoes and sneaker - size 7.

Sent photos showing the issues but not getting a satisfactory reply.

After numerous correspondence with Crazy Sales, they confirmed that the shoe rack cannot store even men's size 7 shoe.

I wonder how many people will buy a shoe rack that cannot even be used for size-7 shoes.

The product photos only show the overall dimensions and their reply was that I should have checked with them about storing size-7 shoes before placing an order. They are putting the responsibility on the buyers i.e. it is the buyer's fault for not checking with them first.

Anyway, I am going to file a complaint against them with the ACCC for misleading advertisement by not disclosing such unusual shoe size limitation for a shoe rack.

Also, do not trust their buyer review on their website because I have submitted my review on their website and they refused to publish it. It is still showing 5-star for the product.

They are a bunch of crooks.

NEVER NEVER BUY FROM CRAZY SALES!!!

Disgusted in the company. I have tried to get an exchange for a dressing table that came damaged and they keep messing me around. Horrible to deal with and refuse to let me speak with a supervisor. I did try to review the dressing table but they must have to approve reviews because mine is not showing up.

BEWARE SCAMMERS-- I purchased a Bestway Pool Pump 26/12/22 for 49.+shipping added to $57, today I received an email advising that my order has been cancelled due to non payment, however, I paid and I had received an email confirming my order and payment, I chatted online and was advised that i had an issue with my bank which I confirmed to be FALSE!! he suggested I re order same products which has now increased by $10!! he quickly ended conversation when I said I would be lodging a complaint to ACCC and that they are running a scam.

Would leave 0 stars if I could. Purchase an item 1st Decemeber for Xmas present for son. Tried to get info on delivery. Like pulling teeth.no reply. It's now the 22nd December and I managed to get onto someone who let's me know " oh sorry coming from O/S you should receive tracking no# in 4-12 days"AVOID THESE GUYS AT ALL COSTS" Bunch of muppets who are quick to take ur money and offer nothing....

Forever traumatized by crazy sales. I don't ever feel like ordering online again for a purchase over $100 as the 30 emails to couriers and them and untold phone calls affected my heart health I been quite sick since arguing with them for weeks on end... Worst company absolutely no help until pay pal got involved... God says warn the evil so I am warning them...

Bought an electric wheel chair from Crazy sales. Having problems with charging it fully. Now all communications are via email and saying they are in touch with thier tech department. They are making suggestions on what we have to do with it to try getting it to work nothing is working. We had to take the battery out of case and check voltage which took forever ect. Only emails are being used and takes 2 or more days inbetween to arrive. After sales help is terrrible the warranty is not worth the paper its written on.

The worse online company to deal with, it took 2 weeks for them to provide useless response for one missing part. They don't even know their own product. At the end, I was the one who gave up dealing with the dumb tech persons.

I want to balance the negative reviews out here. We bought a toddlers play pen at a good price that wasn't available anytime soon even on amazon.

The site delivered the product in less than a week. All done very quick and without any issue.