Creative Market  Reviews 7,175

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,152 reviews, reviewers had a great experience with this company. Customers consistently praise the wide variety of high-quality products available, including fonts, templates, and graphics, which are often described as unique and valuable. People find the website easy to use, with a hassle-free purchasing process, clear licensing, and instant downloads. The pricing is frequently mentioned as reasonable, making professional design assets accessible. However, some people were dissatisfied with specific purchases, reporting that the downloaded product did not match the description or illustration. A few customers experienced issues with files not opening or fonts not translating as pictured. There were also occasional complaints about difficulties with the search function due to the vast number of listings, and some reviewers noted problems with customer support regarding refunds for faulty products.

What people talk about most

Product

Customers express satisfaction with the product selection and quality. Many reviewers praise the wide range... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting its ease of use and intuitive... See more

Website

Users describe positive interactions with the website, often highlighting its ease of use for purchasing and... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers praise the high... See more

Price

Reviewers highlight positive aspects of price, often describing them as great, reasonable, and offering good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

my account hasn't worked properly for ages and customer support hasn't helped apart from saying to clear my cache, but purchasing as a guest works and it adds it to my account. So thats annoying but I... See more

Company replied

Rated 5 out of 5 stars

Creative Market provides useful tools for individuals and businesses that rely on visual communication. Simply looking through their vast array of products is a total pleasure. Most items are unique a... See more

Company replied

Rated 5 out of 5 stars

This is the only site I get commercial license from for illustrations and fonts. It’s hassle-free, can redownload purchases whenever (helpful when I change laptops/gadgets) and I just trust it. I fo... See more

Company replied

Rated 5 out of 5 stars

Creative Market has become my go-to for design resources. The variety is incredible, fonts, templates, graphics, themes, and the quality from independent creators is consistently impressive. I love t... See more

Company replied


Company details

  1. Online marketplace
  2. Graphic designer

About Creative Market

Written by the company

Creative Market is world's marketplace for design. With millions of design assets from artists in 190 countries around the world, we empower creators to bring their creative ideas to life.

Find the perfect template, pair it with a striking image, and overlay beautiful type. Creative Market is home to millions of design resources that work great together.


Fonts

Graphics

Templates

Unlock even more benefits with a Creative Market membership. Save up to 20% on everything and get access to our monthly drop - up to $1000 in free assets every month!


Learn More

Get Free Goods

Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

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Rated 5 out of 5 stars

Creative Market has become my go-to for…

Creative Market has become my go-to for design resources. The variety is incredible, fonts, templates, graphics, themes, and the quality from independent creators is consistently impressive. I love that you're supporting small designers and studios while getting professional-grade assets. The weekly free goods are a nice bonus too. Checkout is simple, licensing is clear, and downloads are instant. Whether you're a freelancer, a small business owner, or just someone who wants polished visuals without starting from scratch, this platform delivers. I keep coming back every time I start a new project.

3 February 2026
Creative Market  logo

Reply from Creative Market

Dominique,

We're happy to hear that you enjoy the variety and quality of design resources available on our platform. It's great to know that we're supporting your projects and that the licensing and download processes are simple for you. We appreciate your positive feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

I really loved the website templates

I really loved the website templates! So many beautiful ones to choose from.

22 March 2026
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Reply from Creative Market

Corie,

We're so happy you loved the website templates and found beautiful options to choose from! Thank you for your positive feedback; we appreciate it.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars
Creative Market  logo

Reply from Creative Market

Katlin,

We are happy to hear that you find our design resources helpful and valuable. Thank you for the positive feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Great experience

Great experience! Thank you!

25 March 2026
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Reply from Creative Market

Yuliia,

We're glad you had a great experience! Thank you for your positive feedback; we appreciate it very much.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 1 out of 5 stars

JAWNK

Bought a template which I thought was pretty straightforward to install it and none of the fonts were there. Then I went to download the fonts that they recommend and now my program keynote has a bug and keeps crashing every 10 minutes in the middle of a huge presentation great job creative market.

25 March 2026
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Reply from Creative Market

Hi Jason,

Thank you for your review.

We are sorry to hear about your experience and kindly ask that you contact our Support Team directly.

support@creativemarket.com

Once you create a ticket, we will work with you and the shop where you made the purchase to identify the issue and guide you on the next steps.

Thank you again,

- CM

Rated 5 out of 5 stars

Hit the spot

Found just the background for the project I’m working on. Purchasing through Creative Market is easy and the licenses explanations help me know which one was the right fit. Highly recommended and already planning my next buy.

24 March 2026
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Reply from Creative Market

Hello,

We're happy to hear that you found the perfect background for your project! It's great to know that purchasing through Creative Market was easy and the license explanations were helpful. We appreciate your recommendation and are glad you're planning another purchase.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

I love love love Creative Market

I love love love Creative Market! Files are described accurately and I especially love playing with fonts before I buy.

3 February 2026
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Reply from Creative Market

Hi there,

We're so happy that you love Creative Market! It's great to know the file descriptions are accurate and that you enjoy testing fonts before purchasing. Thanks for your feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Product link was deleted or invalid

UPDATE: Thank you for taking care of this issue!

Product link was deleted or invalid. I reached out to customer support and hear nothing back. I paid for absolutely nothing.

22 March 2026
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Reply from Creative Market

Hi there,

Thank you for your review.

We can see that the Support Team responded to you on March 22, 2026 at 8:38:39 PM. Please check your spam or junk folders in your inbox. As for the purchase you made, the team also refunded you in full, since the items were removed from the Shop.

We are reviewing the Shop currently and have removed the product from the Site until further notice.

Thank you,

- CM

Rated 1 out of 5 stars

Cannot stop their dam emails! Drives me mad!

I cannot unsubscribe from their newsletter. Drives me mad. Tried many times and still get emails. Can't get intouch with them easy either.

17 March 2026
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Reply from Creative Market

Hi there,

Thank you for your review.

We faced an issue with the unsubscribe link in some marketing emails not working as expected. We have corrected this behaviour and ensured you are unsubscribed.

As for contacting the team, you can do so from our help center: https://support.creativemarket.com/hc/en-us/requests/new, or by contacting us directly at:
support@creativemarket.com.

Thank you,

- CM

Rated 1 out of 5 stars

I never could open my purchase and then…

I never could open my purchase and then was told by customer service they were able to open it up without a problem. They did not address my request for a refund.
I would not recommend any products from your company - that is just poor service and totally frustrating!

21 March 2026
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Reply from Creative Market

Hi Kate,

Thank you for your review.

You were not refunded, as there was no issue with the products when they tested the download. That said, I have asked them to follow up with you, as we never want you to feel like you paid for nothing, as that is not what we are about!

Please look out for a reply back to you from our team.

Thanks so much!

- CM

Rated 5 out of 5 stars

Creative Market is a great place to get…

Creative Market is a great place to get fonts. The value for the quality is a good balance. I want to pay creators, but don't have a unlimited budget. Easy to search, easy to buy.

19 March 2026
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Reply from Creative Market

Keb,

We're happy to hear that you find fonts at a good value here. It's great to know the search and buying process is easy for you. We appreciate your feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

I foundthe font that i needed very…

I foundthe font that i needed very easily.

16 March 2026
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Reply from Creative Market

Hi there,

We're happy to hear that you found the font you needed with ease. Thank you for your positive feedback; it means a lot to us.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

I downloaded the fonts I wanted easily

I downloaded the fonts I wanted easily. I had a problem installing one family but it was quickly resolved when I contacted the original makers of the fonts. Much appreciated!

12 March 2026
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Reply from Creative Market

Dale,

We're happy to hear that you downloaded the fonts you wanted easily. We appreciate you letting us know about the installation issue and that it was resolved quickly. Thank you for your feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Quality of the mockups is great!

Quality of the mockups is great!

19 March 2026
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Reply from Creative Market

Ivana,

We're glad you appreciate the mockups' quality! Thank you for sharing your positive experience with our work.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 1 out of 5 stars

I get emails with my new email provider…

I get emails and my old email provider doesn't always get them to me. So I wanted to use the email I changed to, FastMail, and they say it's blacklisted. I haven't found a workaround yet, and worry when the old provider just won't be there.

19 March 2026
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Reply from Creative Market

Hi there,

Thank you for your review.

We will look into this further to see if we can find any other workarounds.

We appreciate your patience and understanding.

Thank you,

- CM

Rated 1 out of 5 stars

I bought a product for and was duped

I bought a product for and was duped. I followed the link to receive the download and found that nothing was there. When I tried to message the "creator" I received an error message saying something to the effect 'that action is not allowed.'

19 March 2026
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Reply from Creative Market

Hi Scott,

Thank you for your review, and we are sorry to hear about your recent experience.

We see that you created a Support Ticket with our team, who let you know that your device has not been authorized, which is required when messaging any Shop on Creative Market.

I have instructed the team to reach out to you again, as they were awaiting your reply, so we can look into resolving this matter. We never want you or anyone to feel duped, but we do require a working partnership to resolve this.

Thank you again!

- CM

Rated 5 out of 5 stars

Very satisfactory customer service :)

I made a mistake when purchasing a font. After the customer service team corrected the error, I received a full refund promptly.

17 March 2026
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Reply from Creative Market

Hi There,

We're happy to hear that our team was able to promptly correct the error you made during your font purchase and provide a full refund. We appreciate your feedback.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Excellent selection and decent pricing

Excellent selection and decent pricing. Highly recommended / 5 STARS

18 March 2026
Creative Market  logo

Reply from Creative Market

Hi there,

We appreciate you taking the time to share your positive experience! We're happy to hear that you enjoyed our selection and pricing.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

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